Hello, Bitcointalkers,
Here is an update on the latest improvements our team has done:
You can now secure your account with a recovery code. The thought of losing your funds by forgetting your password must have crossed your mind. It was of utmost importance for us to provide an account recovery mechanism while not collecting any personal information. You can generate a 16-digit recovery code from the Security tab under your profile. The code will be shown to you only once, after which only its hash will be stored, just like your password. In case you forget your password or your account gets hacked, you can use your code to reset your password through the "Recover account" tab on our Login page. We advise you to save your backup code in at least two different places.
Allegedly wrong "wrong captcha". People have complained about receiving wrong captcha when solving the captcha correctly. The reason for this is, each captcha has certain expiration. If not completed before expired, you will receive "Wrong captcha" and will have to complete the next one. In order to improve user experience, captcha expiration times have been increased as follows:
- Login/Registration - 20 minutes (previously 3 minutes)
- Change password - 20 minutes (previously 3 minutes)
- Place a withdrawal request - 30 minutes (previously 5 minutes)
- Open a support ticket - 40 minutes (previously 20 minutes)
- Account recovery - 20 minutes (previously not available)
Minor rounding inconvenience. The issue of your, say 49.996$ worth of BTC displaying as 50$ (while not actually 50$) and preventing you from depositing 50$ into the slots machine is now fixed. 49.996$ worth of BTC will now display as 49.99$, instead of 50$. This does not change the amount of BTC you have.
We would like to thank everybody for sharing their honest feedback and critique. Our number one priority right now is improving our UI and we are doing so incrementally. Until then, we are offering smooth experience on desktop Firefox-based browsers.