I am curious has anyone had any RMA issues with Bitmain ? i have provided them with the order ID and I am still having the hardest time getting RMA information from them. They have demanded I perform a test with something called a multimeter (which i do not own, i had to go purchase one) so i could test the chains. My s3 device pretty much bricked itself with a firmware upgrade. I cannot access the UI, the ip is not found (never changed from default). I used an ipsniffer, and still zilch....anyhow, i am curious to know how Bitmain has dealt with RMA requests from others. Thanks
It took me 2 1/2 weeks of those emails back and fourth. I finally told them I would sell it for parts on Bitcointalk.org and tell everyone about them not honoring warranty. Then and only then did they sent a RMA form. I sent it(controller) off 3 weeks ago and still don't have a replacement. Good luck.
It would seem to be a safe statement to say that the S3's do not hold up to the quality shown and expected from the S1's and S2's.
Sad.
And unnecessary. And expensive for us, the customer.
Their reputation is taking many hits and they're not all good. It's the result of someone's active decisions and they weren't good for the short term and certainly not for the long term.
that is not entirely true. i think i am at two weeks or maybe is it three weeks now running my S3 ant farm @250 clock getting 495 - 500+ g/hs .
i don't have to reboot all the time. i only had one trouble unit and that one is running @237 clock 475 - 480 g/hs .
i don't know if they would have performed this way right out the box since i modded them before i ever powered them on .
i am not saying there isn't something to the reported problems which is probably why they have an S3+ addressing those problems .
i do not really know .. i do know though that ur statement is not entirely true because if it were my S3's would be under-performing instead of over-performing.
maybe it's something you are doing or not doing to get them to perform better .
