ANTMINER S3+ Discussion and Support Thread - page 313.

dropt

legendary

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Quote from: jjc326 on August 05, 2014, 09:55:01 PM

Jeez you would think with the prices you're paying, AMT would handle all these customs/shipping issues for you instead of making the customer call UPS to figure out what's going on. Again, just like BFL, these mining companies are not held to the same standard as "regular" companies.

Wrong thread.

Sitarow

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Quote from: MoreBloodWine on August 05, 2014, 04:45:38 PM

Quote from: jpchrist on August 05, 2014, 04:25:00 PM

Just an FYI, i purchased a B5 less than 2 days and received shipping info this morning. They must be really close to shipping out all the batch 5s

Create Time: 2014-08-03 12:44:13.0

WTF !

I purchased my two orders of two units each on the 31st of last month and the 1st of this month and haven't seen crap for movement, also no emails.

00120140801211254237fmCrdwd106E4 (Paid / Unshipped / Valid)

00120140731065209000syMzET0b06C7 (Paid / Unshipped / Valid)

29th here expect next day or so.

jjc326

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Jeez you would think with the prices you're paying, AMT would handle all these customs/shipping issues for you instead of making the customer call UPS to figure out what's going on. Again, just like BFL, these mining companies are not held to the same standard as "regular" companies.

Swimmer63

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Quote from: jpchrist on August 05, 2014, 08:21:35 PM

Quote from: muzzyshop on August 05, 2014, 08:19:14 PM

I am very disappointed. I will never buy from them!

That really stinks! Not really bitmains fault though...

Call UPS. My batch 5 order was doing this for 3 days and I called UPS this morning. It's in Anchorage now and will be delivered tomorrow.

jowaybea

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Quote from: muzzyshop on August 05, 2014, 08:58:09 PM

Quote

You don't need to have a UPS account to see that info do you? Surely the sender (Bitmain) just provide a tracking number that one can use anonymously on the UPS website to track delivery progress?

Sure You don't need account but i have one

You can check by yourself: UPS Tracking: 1ZR78990D956942674

Did you notice that for the two packages in that shipment one of them says it was delivered?

1ZR78990D957795868
Updated: 08/05/2014 10:12 P.M. Eastern Time

Delivered

Request Status Updates
Delivered On:
Wednesday, 07/23/2014 at 3:45 P.M.
Left At:
Front Door

muzzyshop

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Quote

You don't need to have a UPS account to see that info do you? Surely the sender (Bitmain) just provide a tracking number that one can use anonymously on the UPS website to track delivery progress?

Sure You don't need account but i have one

You can check by yourself: UPS Tracking: 1ZR78990D956942674

Rapturoso

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Quote from: muzzyshop on August 05, 2014, 08:39:30 PM

Quote from: Rapturoso on August 05, 2014, 08:24:34 PM

Quote from: muzzyshop on August 05, 2014, 08:19:14 PM

I am very disappointed. I will never buy from them!

http://s13.postimg.org/sur2qgkhj/Untitled.jpg

What's that all about and where exactly was that screenshot taken from? What website?

ANTMINER S3 -B2

My UPS account

You don't need to have a UPS account to see that info do you? Surely the sender (Bitmain) just provide a tracking number that one can use anonymously on the UPS website to track delivery progress?

muzzyshop

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Quote from: Rapturoso on August 05, 2014, 08:24:34 PM

Quote from: muzzyshop on August 05, 2014, 08:19:14 PM

I am very disappointed. I will never buy from them!

What's that all about and where exactly was that screenshot taken from? What website?

ANTMINER S3 -B2

My UPS account

Rapturoso

newbie

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Quote from: Tripjammer on August 05, 2014, 08:23:26 PM

2 Antminer S3
Stock Clocks

1 day 5 hours in....441 GH/s avg speed per Antminer S3
Temps 41-43
All chips working!
Pool showing avg of 900 gh/s avg with peaks to 1000 gh/s and lows to 850 gh/s....WestHash.com

Second pair already passed customs and is suppose to be delivered tomorrow. So I will have 4 devices setup. I hope to see some 2 Th/s on the peaks! Hehe!

Will run stock clocks for at least a week. I am pulling 730 watts for two antminers s3 connected to a 850 watt power supply.

Don't try to use the dell 750 server power supply it won't handle two antminer S3's on stock clocks. I moved these all to my Zeus Miner Hurricane X3. Dumped my old GPU rigs and used the power supplies that were in there. everything is running fine now.

Hate to see my electric bill next month though...hehe!

The people bitching about the shipping, you got to use DHL if your in the states. They let you pre-sign too.

Looks like my last batch was shipped yesterday and will arrive tomorrow that's less than 2 days.

It sucks that there are still people with stuff held up in customs that was batch 3....I feel for you.

DHL....DHL....

UPS sucks ass!

So what should Bitmain customers in the UK use for shipping? EMS, UPS or DHL? Which one is best for customs and delivery times? Which one delivers direct? Which one holds packages the longest / shortest? Which one doesn't add stupid admin charges before delivery?

Rapturoso

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Quote from: muzzyshop on August 05, 2014, 08:19:14 PM

I am very disappointed. I will never buy from them!

http://s13.postimg.org/sur2qgkhj/Untitled.jpg

What's that all about and where exactly was that screenshot taken from? What website?

Tripjammer

sr. member

Activity: 394

Merit: 250

2 Antminer S3
Stock Clocks

1 day 5 hours in....441 GH/s avg speed per Antminer S3
Temps 41-43
All chips working!
Pool showing avg of 900 gh/s avg with peaks to 1000 gh/s and lows to 850 gh/s....WestHash.com

Second pair already passed customs and is suppose to be delivered tomorrow. So I will have 4 devices setup. I hope to see some 2 Th/s on the peaks! Hehe!

Will run stock clocks for at least a week. I am pulling 730 watts for two antminers s3 connected to a 850 watt power supply.

Don't try to use the dell 750 server power supply it won't handle two antminer S3's on stock clocks. I moved these all to my Zeus Miner Hurricane X3. Dumped my old GPU rigs and used the power supplies that were in there. everything is running fine now.

Hate to see my electric bill next month though...hehe!

The people bitching about the shipping, you got to use DHL if your in the states. They let you pre-sign too.

Looks like my last batch was shipped yesterday and will arrive tomorrow that's less than 2 days.

It sucks that there are still people with stuff held up in customs that was batch 3....I feel for you.

DHL....DHL....

UPS sucks ass!

jpchrist

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16Q3R8NAfK63DvkTUGgLdPScyMU8uSAJUH

Quote from: muzzyshop on August 05, 2014, 08:19:14 PM

I am very disappointed. I will never buy from them!

That really stinks! Not really bitmains fault though...

muzzyshop

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I am very disappointed. I will never buy from them!

crazyearner

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Quote from: 64dimensions on August 05, 2014, 06:24:26 PM

BITMAIN,

You may want to clarify for the nth time whether or not these guys are you:

http://www.bitmainantminer.com/.

They are now showing up in popup ads.

And for your infomation thats not their site the only site to use for Bitmain directly foe thier shop is https://www.bitmaintech.com

aztecminer

legendary

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this is how i fixed my S3 ant that had an "X" in the asics .. i cracked open the S3 and removed the rating 3 stock paste just over the asic chips (above pic) and applied a thick coating (thicker than put on the asics side) of gc-extreme thermal paste just over the asic chips leaving the stock paste covering the rest of the heatsink.. .. the X is now gone and i have all o's now .. however i am still working on getting a decent clock from it .. all my other S3 ants are oced to 500g/hs @250 clock except this one. i am keep working on it because now that the asic chip is staying cool it might start hashing.

64dimensions

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BITMAIN,

You may want to clarify for the nth time whether or not these guys are you:

http://www.bitmainantminer.com/.

They are now showing up in popup ads.

bluebottle73

newbie

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Quote from: jpchrist on August 05, 2014, 05:21:44 PM

Quote from: MoreBloodWine on August 05, 2014, 05:14:49 PM

Bitmain wont expend any more overhead than they need to which is obvious for the lack of quality control and the handling of their shipping queue.

Maybe instead, you should rule with an iron grasp of sentence construction.

I think I understand the gist of what he was trying to say

However, my point remains that this approach is costing them far more than it needs to. Penny-wise Pound-foolish, as they say.

jpchrist

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16Q3R8NAfK63DvkTUGgLdPScyMU8uSAJUH

Quote from: MoreBloodWine on August 05, 2014, 05:14:49 PM

Bitmain wont expend any more overhead than they need to which is obvious for the lack of quality control and the handling of their shipping queue.

Maybe instead, you should rule with an iron grasp of sentence construction.

MoreBloodWine

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Bitmain wont expend any more overhead than they need to which is obvious for the lack of quality control and the handling of their shipping queue.

-droid-

legendary

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Quote from: bluebottle73 on August 05, 2014, 04:35:05 PM

Quote from: jpchrist on August 05, 2014, 04:19:51 PM

Quote from: bluebottle73 on August 05, 2014, 04:12:39 PM

I just got back from UPS to send my faulty board back to Bitmain. The guy at the counter was amazed that the label was for Express service, and he said that costs over $1000 to do that! If Bitmain would set up an advance replacement system (with a small BTC deposit for security against receiving the faulty unit), they could save that excessive cost in one direction of the warranty process.

I just sent them an email to that effect. It's a win/win - Bitmain could save a lot of money by only having to ship the replacement part on the expensive service, and use a regular (cheap) service to receive the faulty. The customer benefits by getting the replacement part first and won't have to shut down their mining hardware while waiting for the replacement (at least in cases unlike mine where they at least have a partially operable unit).

BITMAIN - PLEASE CONSIDER THIS! Not only is it pretty much standard practice for a lot of manufacturers, in this case it actually will SAVE YOU A SHIPLOAD OF MONEY. Add to that the side-effect of happy customers, I don't see how you can't implement this!

Can you give me a single example of an electronics manufacturer agreeing to send out a replacement part before they receive the defective part?!?! Certainly not standard practice.

Also, companies that ship large amounts negotiate rates with the carriers directly, NO WAY that costs bitmain anything close to $1000!

Certainly they can negotiate better rates, but why would they use a premium service when they don't have to? Even at negotiated rates, that is still going to be significantly more expensive.

As for advance replacements, I guess it depends on your industry. I work in IT doing network and server support through my own company. If a network switch, or a server hard drive dies, my client is NOT going to want to wait 2-3 weeks for the replacement to come in. Most manufacturers in this sector for mission critical and time-sensitive applications frequently offer the option of sending out an advance replacement. Lots of times a credit card is required as security against receiving the defective part. The replacement part is overnighted (in most cases) and the packaging is used to send the replacement part back (ensuring proper packaging instead of just whatever materials can be found). Return label is included in the shipment of the replacement part, and all you have to do is box it up, call the number on the courier label and request a pickup.

yeah I work in IT too, and Dell does this

they ship you the part with return label, if after 60 days or some other time frame they dont get the defective part they charge you.

BITMAIN could easily set this up, requiring a small deposit up front and then ship the part directly to you with the return label included in the package

Topic: ANTMINER S3+ Discussion and Support Thread - page 313. (Read 710164 times)