MINERSOURCE.NET or Miner Hosting LLC was not AUTHORIZED BITMAIN DISTRIBUTOR OR AUTHORIZED RESELLERS
Please Purchase any Bitcoin Miners Direct from the Manufactures. Bitmain is not the only manufactures who sell hardware DIRECTLY to the consumers. All REPUTABLE MANUFACTURES DO SELL hardware directly to the consumers. Any time you purchase from other than the manufactures, you may experience extra headache as None of the Manufactures will have control over whoever resell the hardware.
Also, other manufactures have very similar warranty rules when it comes to the second/third handed Bitcoin Miners. Some were even sold new but being used or out of warranty to start with.
We have service parts available for both S3 and S3+. Please contact us for the service need.
Unfortunately, we CAN NOT be liable for unaffiliated resellers or individual reselling miners and when the transaction goes side way. (BUT, if you need the item serviced, there may be a small expense to you if it is out of the warranty, but it can be serviced)
Bitmain Product has 90-day warranty from the date of purchase from the FACTORY. (not from the day you purchased somewhere on the internet)
If you see any firmware bugs, or issues. Please PM us!!!
Unfortunately, Bugs will continue to exist
P.S: Some may experience it and some may never see it in bug mode... Bad experience could be the firmware caused or could be the hashing environment caused, or simply weird condition that we may never know. (But... But... But... We want to know about it)
There is no guarantee that all reported bugs will be fixed but each report will be carefully looked at.
I have done the ticket thing, tried to be nice, what I got was . Please spend more money returning it to us so we can fix it and send it back. Oh, you need the original purchase number from the supplier you bought it from though. In this case minersource who is apparently no longer in existance as their web site is gone and no other info on them is availabel. I sad that they are listed as a supllier but the customers info from the purchase they made from the supplier doesn't work.
Thus my post here. Maybe save some people some headaches. Sorry but my last few Antminer buys (3 U3, 3 S3+) have all been sour apples.