@ jds1119,
What pool are you using? It could be the S4 or it could be the pool side or it could be the network restriction.
To test the PSU, please disconnect one of the four hashing PCBs from the PSU inside the S4. If the unit remains powered on and continue to hash without any problems, then it could be the PSU being degraded and not able to produce enough power for 4 hashing PCB.
Can you try hashing at KANO.IS to see if the miner stay connected and continue to hash? You can try BTCGUILD.COM as well as GHASH.IO. (Process of Elimination here... if the cause is on the pool end or not)
FYI:
We are hearing more an more Corporate Network being limiting Bitcoin Mining Activities via various way to restrict mining activities from the work place.
Tech Support Live Chat:
https://v2.zopim.com/widget/livechat.html?key=2ZaJsbRPVUUFCqOE8MmgXgbFFdNYxOBPIf you are having problem with the hashing PCB, please see here for additional info:
https://bitmain.zendesk.com/hc/en-us/articles/203361315-Board-DiagnosticsIf you are having problem with a blank S4 LCD screen, please see here:
https://bitmain.zendesk.com/hc/en-us/articles/203545769-Blank-LCD-ScreenIf you need to create a bootable S4 MicroSD card, please see here:
https://bitmain.zendesk.com/hc/en-us/articles/204339655-How-to-create-a-bootable-MicroSD-card-with-factory-setting-If you are looking for what kind of Alternative Fans for S4 that may fit? (THIS VOIDS THE WARRANTY. PLEASE DO DUE DILIGENCE BEFORE USING ANY THIRD PARTY FANS!)
https://bitmain.zendesk.com/hc/en-us/articles/204199879-Antminer-S4-fan-specification-and-possible-replacement-fansFOR S4 PSU ISSUES:If you own Antminer S4 with expired warranty/non-qualifying unit and experiencing the dead S4 PSU with the following LED ERROR STATUS, we may be able to provide the service for you
Please include the $25 USD Money Order per returning S4 PSU with a PRINTED RETURN ADDRESS. This DOES NOT GUARANTEE the RESTORED PSU, however, highly likely we can send you the replacement PSU.
If the PSU is damaged to the point that it will not power on any ERROR LED, this service will not work for you.
MONEY ORDER PAYABLE TO: "BITMAIN"
Bitmain Warranty
3700 Quebec Street
Unit 100-239
Denver, Colorado 80207
Tel; 844-248-6246
Applies to the non-working PSU showing these LED conditions
If someone could point me in the right direction I'd appreciate it. I have a 4 S4's. Today one of then just stopped hashing. It still runs but just not doing any work, says o ghs on the led. I restart it and it gets up close to the 2TH and then slowly(over 10 mins) goes to 0 again. I updated the firmware, same thing happened. I leave these at work so its a pain in the ass to go there 3 times on a Saturday to reset them. I just got back the final time and as soon as I get home it say zero again. Please and thanks. Is this a symptom that I need a new PSU or is there something wrong with the miner. Thanks again