I was expecting Ledger would require me to send back the faulty device in return for a brand new product, but they have instead written me an email stating that they will send me a new one without requiring me to return the faulty one! To be honest, I'm quite surprised!
Don't throw away old device in garbage.Now you should start praying that new device wont have any issues when it arrives, and you should still keep old device for spare parts in future.
All plastic parts are buttons are made from cheap materials and I saw people complaining about quality, so you will probably need them, and maybe you can even some other parts.
In any case, he doesn't lose anything, but on the contrary, can gain useful experience. If it fails to fix defective device, then it will be possible to use it as spare parts for the future, as dkbit98 suggests.
One more positive thing is that you will have extra usb cable and papers for seed phrase backup.
Oh yeah. Only for the sake of usb cable and papers was it worth contacting Ledger's products. 
"/sarcasm off".From this story, I have a double impression: Ledger seems to have defects with its products, but their quality of servicing their support deserves respect.
I'm glad they're no longer requiring their users to return faulty devices [e.g. this case], but the main issue is how are they going to ship it to your location: UNAVAILABLE COUNTRIES
- IIRC, since Q2 of last year, they haven't shipped anything to the PH.
That is a new twist, but how did he ordered his device in the first place?- IIRC, since Q2 of last year, they haven't shipped anything to the PH.
Maybe he has a friend or family in other countries who can receive it first and send him this new device.
Another life hack for interacting with the devices of this company. Ledger could not create such obstacles for its users. 
