Topic: [Avalon ASIC] Batch #2 pre-Sale Thread (Read 107684 times)

Hello Tinua,


Thanks for your feedback.
Yes, it looks like that I have to put him on my ignore list too soon.
His advice that I should NOT call my company Ecki Co LTD LTD was really stupid and if it would not be so serious I would laugh about it for a long time...  

Well I updated my help-desk ticket yesterday, I wrote a PM here at bitcointalk.org to Yifu yesterday and I wrote today an external Email to ngzhang (who was my first contact in the Avalon team) with all the facts.

I hope to receive a response from somebody of the Avalon team during next week... I will see... I am still patient, because I know how things can get delayed very easily... even for a long time like several weeks or even months... I discover this very often myself with new improvements in my own pool-server (as you very probably know)...

With sunny regards from the holiday island Koh Samui,
 Ecki

Because Candoo....
I set him a long time ago to "ignore" list.
He talks only nonsense, or looks in each thread for people he can rip off.


I believe, I read somewhere, that tickets made before June must be made new!

Regards
Tinu

Hello candoo,


Like usual your comments here in the forums are disgusting and show that you do not have any idea about how difficult it is to build (& ship world wide) such complex hardware.

You assume always very bad things about people without any prove and shout this out in every forum!
 
Could you please STOP this?

Your negative attitude about all and everything is making me mad.  

If you have any VALID & PROVEN information we are all ready to hear about it and appreciate your comments about it, but please talk about something you KNOW!
If you like to BELIEVE, please go to the church!

I am still waiting for 3 Avalons of the 2nd batch, my basket in the shop is still empty and no confirmation of my 3 Icarus boards I send back to the address in China for trade-in several weeks ago.

But I will not blame them for that, even it took me over 4 hours to input my order for the 2nd batch because of overload of the web shop a few months back.

Because I know and can read that there are enough people like you... always blaming and assuming the worst...  

Just one sentence to you and all the people like you:

If you can do better than the Avalon team, please do it!

The Avalon team did a great job to bring the first ASIC miner for sale to the market!
The Avalon team is doing a great job by really selling highend ASIC hardware to the worldwide market in high volume!
They are not perfect (yet), but again, if you can do better... read the sentence 3 lines above again!

With sunny regards from holiday island Koh Samui (Thailand),
 Ecki

P.S.: To the Avalon team: Could you please have a look at my support ticket number #253 (http://support.avalon-asic.com/support/tickets/253)? It is at status "Being Processed" since 157 days and 13 hours now... still no reply at all sofar... this is e.g. one area where there is room for improvement...  

Yifu, you're slowly catching up with BFL. Are you competing with them by trying to see how late you can be? That's the wrong competition!

Yep there are still some missing batch #1 orders according to the forums, I hope it will be sorted out before batch #2 starts shipping.

They still have to ship dozens of batch one orders let alone get 2 orders straightened out...

no, it looks like all the Early Batch#2 orders (feb2-3) have no order information in the Avalon site. Its only that the later batch#2 that have it

Looks like a good few of us are in the same boat, so I'm fairly confident Avalon will get it sorted. If it was just one or two of us I'd be worried.

Customers should be able to see that girl live via webcam while asking questions like "where is my order?Are you mining with it?"

OoC, I have confirmation from WalletBit for all my Avalon orders, but my orders are not showing correctly on the Avalon site.
I have emailed,pm'd BitSyncom, yifu's gmail, created support tickets.

No answer.

SameO SameO. No email confirmation only a walletbit receipt. Ordered on Feb 3rd

I got my Avalon 2 as "processing" I can actually change the addy and phone number, ect. Fun stuff.

When you mess up with the automation you can't automagically fix it.

I'd be happy with something in Chinese. Anyway, I'd have thought an invoice would be automated?

hiring a girl who can write Englsih and can do customer service costs like $1,000~1,200 per month. Avalon should hire such a girl.

Same. WalletBit confirmed order (several times, in fact). Nothing from Avalon, however.

Confirmation received from WalletBit. Nothing from Avalon.

Ditto.  Not a peep from Avalon, but walletbit did confirm my order.

Ah, well then. Always nice to have company

Avalon is quiet, nothing from them.