Thank you for being helpful. I'm surprised the Avalon powered on at all without all the proper connections in place.
My comfort level is not far above consumer. Sure, I've built my own computers, but it's been many years. I've replaced laptop components and such, but I don't even know what the components inside the Avalon are. I don't have any instruments.
Damaged components:
The main board the ATX cable plugs into appears to be damaged. What is that called? Can I get a replacement? If so, how?
Is the module next to it damaged? I don't know. Can I find out other than repairing everything else and turning it on?
USB cable is fried.
ATX cable is fried.
Any help with getting replacement parts?
As for RMA, I was referring to the power supply, which is what their employee told me to do.
I think that is the controller board. It has an FPGA on it. To get a replacement, you go do a lot of basic simple correspondence. To start, ask Avalon and burnin if they will ship you a replacement. Ask what damage trade-in price they will give you. While you are in the midst of a misfortune, your device is nonetheless valuable to the community, so continue to treat it with care. It documents a failure mode, and the process of examining it should give insight for design improvements, and practice for the soon to be important repair business.
The rest of the community also wants to know how to get replacements, and who will be helpful when disaster strikes. It will strike. Yesterday we had 2" hail and violent weather. I could easily have taken a lightening strike and had the same mess. Other people will have different issues, perhaps a mouse seeking a warm place to sleep, a dog marking territory, or a wife disappointed with a relationship with a secretary.
I would be very conservative. If the module is damaged, it could in turn damage a replacement part. I would run the unit with 2 modules to be sure that the repair worked. I haven't thought through when & how to bring the suspicious module back online.
Again, take photos of each item that you remove. Perhaps on white butcher paper with a carefully lettered 3x5 card with date and description.
Especially, take some close up photos of the controller board, front and back.
You might create a new payment address and put it in your posting signature, perhaps one or two Avalon owners can send a bitcoin or two as a hand-up.