Avalon batch [2] countdown! - page 4.

Dhomochevsky

sr. member

Activity: 242

Merit: 251

Quote from: mrb on July 03, 2013, 03:33:12 PM

Quote from: Dhomochevsky on July 03, 2013, 08:56:58 AM

Well, my order (made & paid on 18th of February) was shipped more than a couple of weeks ago and arrived in my country two weeks ago. Unfortunately, even though I opted for EMS transport, they sent it via DHL. As a result the order is stuck in customs ever since it arrived. They won't release it to a private person, since they claim it's too large and the value declared is too high, so I need an invoice for a firm or some juridical entity. Sent a ticket to support, received no answer so far, it's been more than two days. My problem is that if I don't solve the customs issue soon, I think the package will be sent back. I sent a PM to Yifu too, hopefully he sees it soon Tongue

.

Wow. What country do you live in?

These horror stories really opened my eyes as to how messed up and unreliable international shipping carriers and customs can be, for individuals as opposed to businesses.

Romania, the European Union. It's not that the carriers are unreliable as much as customs having a stick up their collective arse.

phoenikx

newbie

Activity: 44

Merit: 0

Quote from: area on July 04, 2013, 04:19:20 AM

Quote from: phoenikx on July 04, 2013, 03:42:27 AM

I think I just broke the DHL website...... Grin

To be honest, the tracking on the website seems nonsensical to me. The times of checkins at different locations (in the past) keep changing. I found phoning them to be much more helpful in figuring out what was going on.

Shipment picked up

Thursday, July 04, 2013 at 16:22
Origin Service Area: BEIJING & SURROUNDING AREA - CHINA, PEOPLES REPUBLIC
Destination Service Area: NETHERLANDS, THE
Thursday, July 04, 2013    Location   Time
1   Shipment picked up    BEIJING & SURROUNDING AREA - CHINA, PEOPLES REPUBLIC   16:22

Tongue

bablovagon

full member

Activity: 168

Merit: 100

Is there anyone here who has not received the track number by 2#batch payment at February 2 with a non-reflective orders per page avalon?
Huh

area

full member

Activity: 177

Merit: 100

Quote from: phoenikx on July 04, 2013, 03:42:27 AM

I think I just broke the DHL website...... Grin

To be honest, the tracking on the website seems nonsensical to me. The times of checkins at different locations (in the past) keep changing. I found phoning them to be much more helpful in figuring out what was going on.

farproc

sr. member

Activity: 406

Merit: 250

ALGORY.io Crowdsale starts on 8/12/2017

Quote from: phoenikx on July 04, 2013, 03:42:27 AM

I think I just broke the DHL website...... Grin

You need to. Grin

farproc

sr. member

Activity: 406

Merit: 250

ALGORY.io Crowdsale starts on 8/12/2017

Quote from: tiananmenqian on July 03, 2013, 10:05:28 PM

Quote from: Wayne_Chang on July 01, 2013, 07:36:02 AM

I just received short message contains tracking # from logistics company.

congra
恭喜
你终于等到了

恭喜

phoenikx

newbie

Activity: 44

Merit: 0

I think I just broke the DHL website...... Grin

tiananmenqian

newbie

Activity: 54

Merit: 0

Quote from: Wayne_Chang on July 01, 2013, 07:36:02 AM

I just received short message contains tracking # from logistics company.

congra
恭喜
你终于等到了

Anenome5

sr. member

Activity: 252

Merit: 250

Quote from: mrb on July 03, 2013, 03:33:12 PM

Quote from: Dhomochevsky on July 03, 2013, 08:56:58 AM

Well, my order (made & paid on 18th of February) was shipped more than a couple of weeks ago and arrived in my country two weeks ago. Unfortunately, even though I opted for EMS transport, they sent it via DHL. As a result the order is stuck in customs ever since it arrived. They won't release it to a private person, since they claim it's too large and the value declared is too high, so I need an invoice for a firm or some juridical entity. Sent a ticket to support, received no answer so far, it's been more than two days. My problem is that if I don't solve the customs issue soon, I think the package will be sent back. I sent a PM to Yifu too, hopefully he sees it soon Tongue

.

Wow. What country do you live in?

These horror stories really opened my eyes as to how messed up and unreliable international shipping carriers and customs can be, for individuals as opposed to businesses.

In the seastead we're going to build, shipping is done via quadcopter Wink

SolarSilver

legendary

Activity: 1112

Merit: 1000

Quote from: SolarSilver on June 29, 2013, 06:47:55 PM

I confirm the same: I have 3 Batch #2 orders all shipped under the same DHL tracking number

Just to confirm, I received the tracking number email on Saturday June 29
The packages got scanned by DHL in Beijing on Monday July 1st
They got delivered to our offices in Brussels on Wednesday July 3rd

It was a mix of machines with firmware dated 0419 and 0607

The machines were extremely clean, no dust in the fans and after a thorough shake test I did not find any loose nuts (unlike last Batch #2 Wave 1, which resulted in plenty of spare parts)

It looks like half of the Enermax power supplies have a transparent fan with 2 white LEDs inside for added bling

happy happy, joy joy

http://www.dailymotion.com/video/x12igl_happy-happy-joy-joy_fun#.Uc9j9FP6o18

asically

newbie

Activity: 57

Merit: 0

Quote from: TheJamesFund on July 03, 2013, 04:06:32 PM

DHL was very help and I was impressed with the service too. They even assigned a special agent to keep me informed.

What!? Where's my special agent? No fair...

TheJamesFund

newbie

Activity: 51

Merit: 0

DHL was very help and I was impressed with the service too. They even assigned a special agent to keep me informed.

Honolulu Hawaii
6 Avalons
Feb 18 Order

The James Fund

uhoh

hero member

Activity: 742

Merit: 500

Circle gets the Square

Quote from: Bowjob on July 03, 2013, 03:51:23 PM

If you look at DHL reviews on the internet, many people bash them. I found it odd. DHL was extremely fast.

I noticed the same. I had them calling me everyday, making sure everything was OK. Was very impressed with them overall.

Though, I think it may have something to do with the fact that Avalon's DHL account is racking up the $$$$

Bowjob

sr. member

Activity: 294

Merit: 250

If you look at DHL reviews on the internet, many people bash them. I found it odd. DHL was extremely fast.

uhoh

hero member

Activity: 742

Merit: 500

Circle gets the Square

I found DHL absolute unbelievably helpful, mine got stuck in customs (due to their website not taking the customs fee off my CC properly). I emailed them complaining on Sunday afternoon and within 10 minutes was talking to the CFO of DHL UK & Ireland, who got everything moving and was staggeringly helpful. I didn't pay customs fees until almost a week after receiving the units (as they let me pay it once the funds they held in my account dropped off).

Cannot say enough for DHL, I've never encountered support like it.

asically

newbie

Activity: 57

Merit: 0

Quote from: ftping on July 03, 2013, 03:16:31 PM

I remember someone saying it takes up to 7 days for a tracking # to show up on the DHL site.

For them maybe.
Mine was available for view the same day.

mrb

legendary

Activity: 1512

Merit: 1027

Quote from: Dhomochevsky on July 03, 2013, 08:56:58 AM

Well, my order (made & paid on 18th of February) was shipped more than a couple of weeks ago and arrived in my country two weeks ago. Unfortunately, even though I opted for EMS transport, they sent it via DHL. As a result the order is stuck in customs ever since it arrived. They won't release it to a private person, since they claim it's too large and the value declared is too high, so I need an invoice for a firm or some juridical entity. Sent a ticket to support, received no answer so far, it's been more than two days. My problem is that if I don't solve the customs issue soon, I think the package will be sent back. I sent a PM to Yifu too, hopefully he sees it soon Tongue

.

Wow. What country do you live in?

These horror stories really opened my eyes as to how messed up and unreliable international shipping carriers and customs can be, for individuals as opposed to businesses.

ftping

full member

Activity: 183

Merit: 100

200 OK

Quote from: Furious on July 03, 2013, 03:11:11 PM

Quote from: BitSyncom on July 01, 2013, 04:30:50 PM

we are almost done ( less than <10% left ), although it'll take some additional days for it to get into HK and actually be on their way of course.

now to finish up the trade-in system, might just manual it though if it takes too long.

I got the email with tracking notification this weekend on Saturday 29 June. but "No result found for your DHL query. Please try again." What shall I do?
People are already receiving orders after me
Support ticket #1231
Thanks!

I remember someone saying it takes up to 7 days for a tracking # to show up on the DHL site.

Furious

full member

Activity: 146

Merit: 100

Quote from: BitSyncom on July 01, 2013, 04:30:50 PM

we are almost done ( less than <10% left ), although it'll take some additional days for it to get into HK and actually be on their way of course.

now to finish up the trade-in system, might just manual it though if it takes too long.

I got the email with tracking notification this weekend on Saturday 29 June. but "No result found for your DHL query. Please try again." What shall I do?
People are already receiving orders after me
Support ticket #1231
Thanks!

bennybong

hero member

Activity: 682

Merit: 500

Both of mine are currently 'awaiting customs clearance'.

Topic: Avalon batch [2] countdown! - page 4. (Read 141505 times)