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Topic: Avalon Chip Order 24th June. Refund Requested on August 4th, 2013 no response. - page 3. (Read 3344 times)

member
Activity: 92
Merit: 10
what? with lead time of 8-10 weeks agreed upon ordering, some orders made after june are not even suppose to ship yet, why would we offer refund for them.

it simply says since chips are arriving, we believe we will be on time, if not, a new refund form will be made.



Yifu... Start at June 1st and count ten weeks.

I'm aware, I was commenting on him in particular, his order is made on june 24th, I'm not even behind yet.

also there's a typo, the form says 15th, which is exactly 2 and half months ago from today.

Still eleven weeks ago.

Roll again?


sr. member
Activity: 490
Merit: 255
I don't have any chip orders and you refunded my batch 3 Avalon's (much appreciated BTW!), but if you ordered on the 22nd of June, your ten weeks ended today. You might want to push the calendar typo a bit farther to June 23rd to avoid the bitchfest.

Obviously, just a suggestion.

Kind regard.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
Yifu just keep doing what you're doing, all these complaints are just wasting their own time. You're fulfilling your legal duties and fulfilling orders to the best of your ability unless proven otherwise. Apart from the B3 refunds which was a 'it happens' script error. I personally lost 5 figures on B3, but hey what can you do.
sr. member
Activity: 336
Merit: 251
Avalon ASIC Team
what? with lead time of 8-10 weeks agreed upon ordering, some orders made after june are not even suppose to ship yet, why would we offer refund for them.

it simply says since chips are arriving, we believe we will be on time, if not, a new refund form will be made.



Yifu... Start at June 1st and count ten weeks.

I'm aware, I was commenting on him in particular, his order is made on june 24th, I'm not even behind yet.

also there's a typo, the form says 15th, which is exactly 2 and half months ago from today.
sr. member
Activity: 490
Merit: 255
what? with lead time of 8-10 weeks agreed upon ordering, some orders made after june are not even suppose to ship yet, why would we offer refund for them.

it simply says since chips are arriving, we believe we will be on time, if not, a new refund form will be made.



Yifu... Start at June 1st and count ten weeks (and then check today's date).  10 weeks on my calendar is June 23rd.
sr. member
Activity: 336
Merit: 251
Avalon ASIC Team
what? with lead time of 8-10 weeks agreed upon ordering, some orders made after june are not even suppose to ship yet, why would we offer refund for them.

it simply says since chips are arriving, we believe we will be on time, if not, a new refund form will be made.

legendary
Activity: 1666
Merit: 1185
dogiecoin.com
He is offering you chips ASAP or a refund, what more do you want :/ If they're delayed further I'm sure he will refund. If you don't trust his word, then you shouldn't have ordered off him in the first place.
hero member
Activity: 924
Merit: 1000
Does this mean if you ordered chips after Jun1 they are going to ship them to you on Wednesday?
 

Ya sure they will. SARCASM.

They are late for those June 2nd and late up to late June.

No evidence they have chips and given they have yet to respond to any communications via email, phone, support ticket directly our group is of the right mind to just call the feds. Enough screwing around with these jokers time to get legal on them.

http://www.ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
http://www.ag.ny.gov/internet/online-forms
sr. member
Activity: 378
Merit: 250
Does this mean if you ordered chips after Jun1 they are going to ship them to you on Wednesday?
 
legendary
Activity: 3430
Merit: 3080
Quote
Do you know what a shit-barometer is Bubbles? It measures the shit-pressure in the air, listen Bubs you hear that? The sounds of the whispering winds of shit

hard lols. I miss those shows.
hero member
Activity: 560
Merit: 517
Quote
Do you know what a shit-barometer is Bubbles? It measures the shit-pressure in the air, listen Bubs you hear that? The sounds of the whispering winds of shit
hero member
Activity: 924
Merit: 1000
You gotta be kidding me?

You have not provided ANY evidence you have the chips you are late on orders still after JUNE 1 and you want to give refunds up to that point. Not going to fly. Refund everyone that has requested it. There is some arbitrary refund there do you not think? Given you are late to deliver to those who ordered AFTER June 1st what makes you think that will be good enough? This will get very ugly. Where is our $70,000 time to call the authorities again. The first FBI threat wasn't enough to get your attention?


Quote
Avalon ASIC Chips Shipping, Refunds, and Status Update
View this email in your browser
Avalon ASIC
Chips Delivery Update, September Edition

Due to events outside of our control, the delivery of chips have been delayed so far. While the situation are improving and chips are shipping, we have ultimately decided to revert our policy on no refunds and offer the option for customers to request a full refund(in bitcoin) if so desired.

The link to the request form is below, please note this only applies to orders made earlier than June 1st.

In other news, for those who decided to wait or wish to know more about delivery schedule will be glad to note we are receiving a batch of 400,000+ chips on Wednesday, with that we expect to be in good shape for meeting the upcoming deadlines of chip deliveries for orders made in June and later.

In addition, we hope to wrap up generation one, finish shipping the chips, construct the modules and build the 2 module Avalon mini, put this pre-order mess behind us in general and switch gear into 55nm production, tape out generation 3, and start work on improving chip design for generation 4. Only sell what we can produce in a day on the assembly line, and only what's in stock.

Request Refund
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