So does anyone that purchased Jan 27 to Feb 4 have tracking and or got it delievered?
So far it seems like only a few people have the gear.
update today
Now I only ordered the black miner no psu. So in theory they should ship faster for me.
Some advice looks like the psu they sold may suck if you run on high speed. So my 165watt dell may be a better choice for high speed operation. No shipping info as of today.
New Campaign Update
On Avalon Nano 3 - BLOCKCHAIN SMART HOME
Posted by Canaan on Apr 13, 2024 • 10:18AM PDT
Update about production, shipping, PSU and reletives.
Dear Customers,
First of all, thank you all for supporting Avalon Nano 3, a brand new experience of home mining.
We understood that lately customers had been plagued by Nano's shipping or other issues.
We do care about the stuff.
1. We have received the feedback from a customer that the package has been lost. And the crew had a meeting and decided, from next batch on, we will arrange the shipment with signature to assure that everyone fetches her/his Nano personally. And we will take care of the additional cost.
2. We've noticed that some customers roasted that they never received their Nanos and maybe the new backers can expect their deliveries hopefully in december... Come on, friends, this is a bit too pessimistic. Actually we had more than 5 meetings to solve the production of the suppliers. And we are still working on the stuff. Believe us, we are eager to ship the Nanos to you guys as soon as possible. We are eager to know everyone's feeling and thoughts when they plug in the cable and sees Avalon Nano 3 start running. Hopefully, the black ones will be shipped from Apr 17th due to the capacity of production. And thank you Tristan BARON for showing your understanding and tolerance towards us and the situation.
3. We will send an email to you when your Nano shipped.
4. We didn't expect there to be a large demand for PSUs. And due to the supplier's production, we have to delay some orders which include PSUs. For the safety, We cannot purchase the PSUs that have not passed our safety testings temporarily. And once the PSUs are ready, the orders will be shipped VERY quickly and orderly. We know it is tough to wait. The crew are all working on Saturdays and Sundays. And we will try our best to get things done.
5. About the PSU getting very hot. It is normal. We have tested it for safety. But please keep it out of direct sunlight. And take care of yourself to avoid getting scalded. Don't get worry too much, a 360-day warranty is provided starting from the date of pick-up.
We are grateful to have customers like you guys. Thank you all the backers so much for believing in us. Sincerely
Canaan Team
COMMENT ON THIS UPDATE