Topic: Avalon Problem : Listing of pleople not delivered here - page 4. (Read 5990 times)

+1

Sauce for the goose.  If people have reason to rage against BFL - and they did, and they still do - these guys have the same good reasons to rage against Avalon.

Those reasons - non-existence of customer service and shoddy product presentation.  That's just for starters.

If these people don't have their acts together by the time real adults bring machines and chips to market, both BFL and Avalon will fade to nothing more than punch lines of jokes.

We have been patient. We didnt play lottery, we just funded his richness...Until we are not delivered or refunded or more...It is a scam for us
Yes we made him rich but still it was not enought as he felt the need to mine for a while with our units to double the earning... Well... We still in the 10% of units he decided to keep saying thanks to his buggy shop for early buyer and unucky buyer...Do you think really our units not delivered are not actually plugged and mining??? nice scammer model....sorry....nice Business model...

Thanks for understanding


Ok updated

DUDE BE PATIENT
you will get your avalon. They have no reason to scam because they are already more then just rich!

No - 1 unit only on 2 feb payment/

2 units for me, 3 for another and 1 for you

We are at 7 units missing, also like 9000 usd scammed...the count continu...

I have the same situation as topic owner.
2 order. 2 and 18. of February.
Create a tickets.
On the order of February 18, obtained track number 29 of June.
On the order of February 2, total silence - created several tickets.
July 5 is one of the last tickets just closed - no comment.
Do not know what to do next.  

+1

We are some in batch 2. Like 20 or 30 people.

For batch 1 Im not sure but like 10 or 20 people still waiting their units....here where it start to be a big problem for a supposed serious company.

We just need BitSyncom take few hours to fix 40 ticket problem.... As koddos.com, a guy who work for me for few hundreds bucks month reply 200 ticket daily... Avalon have like 1000 support ticket opened only since start....

As there is only a few batch#2 customers did not receive their miners such as neotrix. I think BitSyncom should give these guys a direct contact channel to solve the problem case by case. It will be better than using support ticket.

Still waiting a reply or see my account in shop updated with a order, a tracking id...

Thank you for advice anyway I done all I have to... Now will just wait 1 or 2 days more for a reply or then I will go out of this thread, stoping to waste time... letting my Lawer handle this for me. 'Im like avalon, Im busy, even more... They are aware of my order, shop info are again updated...but my order still not listed.

I have waited 3 month more than I should, more than some who ordered after me. Sure I waited less than batch 1 mising people but their case is unbelievable and their loss are totally scaring...For them free units should even be offered to try to compensate their loss...

For my order, a deliver in next week or a refund will be enought (Refund in BTC as avalon take only BTC they can refund only BTC) In this case I will have loaned money to avalon for 0% but well...better than to have nothing

Avalon is a bit responsive now with their ticket website. You can try to post  a few support tickets along with wallet bit confirmation number and wait for the results.

If I would think and act like this for my own customers, I would be actually selling potatoes at market for a boss...anyway I wont be in bussiness anymore doing such practice scammy...

Avalon is a LLC company, not only a guy in his bedroom who done a small project and sold it on ebay as individual. It involve millions USD and using USA image for the company. At least I advise avalon to hire a lawer to know about their right, and right of customers Cause when a customer order you 3000 usd or more, think he have for sure himself a lawer... And wont accept just to be scammed without any complain.

Avalon sold pre orders. The law is clear about a PRE ORDER (product not existing hen ordered) say that each buyers should have be requested agreement to accept each new delay. The delay have to be accepted by buyers. A excat date have to be done.... We are far of this... SO yes I advice avalon to take care of the few last customers they still missing... Could cost them much more later than to deliver 20 or 30 units they keep mining for themself actually...(which was als not announced at start...another mistake for laws...)



I'm really sorry and sad for you. You did missed thousand of usd dollars already...

Anyway your order and mine, 2 unit + 3 unit : we are at 7500 usd scammed?

Let count more and show people what size is the problem that they all want ignore...

+100

you speake the truth.
Still waiting for 3 units from batch#1

Failure to read.

That might be the problem.

I'm doing. However thats become really the biggest joke I seen...So at start of july I will be requested to open a July ticket? We should have been delivered in March, Avalon made the delay not us. Then this is still oru fault we didnt reopen a 10th ticket... Yes it bececome pathetic

Avalon, please send a personnal email to your 10 or 20 missed customers which paid you thousands usd, make you even more rich mining lot of BTC with their units. I guess they deserve to be delivered, or as said it deserve a complain against your LLC. Welcome in real world where you are a company which took pre order...and didnt delivered... You are even against USA law with your company and practice but I wont devellop about here.

Just fix my prob or refund me.

Thanks

Don't wait for his reply on the forums, he's a busy guy. Since you said the last ticket you opened was in May, and the newsletter after that said to open a new one in June if you had already created one prior to that, you should probably go ahead and open a new ticket.

Time for a another newsletter with the "make a shipping support request if your old one is older than june" up front for the ADHD B2 purchasers?
While you are at it feel free to mention B3 and Trade-ins near the bottom... I am sure those guys will read the whole thing 

I received any email from you to the email registered with you. Only newletters. I can login but my account show no order...as quoted many time.

The last ticket opened was 25th May, ticket 851 with not many infos as the only info you have from me is a username, and email... All rest you have already. You confirmed my order the 4th feb by a reply to one email of me. (same email used for ticket) Walletbit confirmed. I then waited a order number or to be added in store for few months opening tickets...I never been added in the store or referenced with an order ID as one of first to order batch 2 when the website was displaying for some billing infos of another.

I do understand support isn't easy to handle anyway you know about some users being forgot cause an issue with order. And we are the unlucky early buyer.

Let me know by email or reply ticket if you need more infos. Let me know if I need to open a new ticket however I will expect a quick reply. I do respect the work you done, I've been patient however...when people who ordered 15 days after me receive unit then. I'm still thinking for people of batch 1 who wait, they are not a lot but some anyway.

At this point I can even accept a refund to facilitate you the work to expedite it to me. And I will got this issue fixed faster then than again waiting than now you look, and think to send mines...sorry to be rude

did you open a ticket pass june first like stated on newsleters?

I put out 2+ emails awhile ago addressing this issue, I don't understand why you are only speaking up now.