You may not be doing business with them at all. Unless they deliver. What are you expecting in returns at this point?
Some random people who ordered 1 miner or a couple received them. Seems like igotek ordered 10 and received them. Still a lot of people with nothing. Supposedly bittawm ordered 55 units but still nothing, so it isn't quantity that gets priority. It is truly random it seems regardless of when you ordered (unless you are asicminermarket, then you are like the President and gets everything).
When I pay for the units I have send them invoices, after a few weeks I have received an email that I should pay for shipping cost within 2 hours by LTC, I have run like a dog to send them some LTC for shipping cost. That's why I have received miners in time. it is my mind.
did you do the same?
I ordered 4 units for US delivery, was extremely prompt with wire transfer and LTC payment (both payments made within a few hours of getting the invoice). Still no units received.
The last email I got, I was told delivery on 11th December, so I'm giving them one more week before I start to get worried.