BCgame has been getting lots of scam accusations of late all around inability to withdraw winnings. They have replied to some of the complaints but I do not follow them to know if they eventually paid out or provided proof of wrong doing on the part of the player.
- Jay -
Their support is like bot replies. "We will look into it" "We are sorry for the inconvenience" they been telling me 24hours, 48 hours, everytime and nothing.. it's been one month now.. also for the last couple weeks they been ghosting me. No VIP host, no response on e-mail ever, no answer on my complaints on the other websites. I just dont know what to do anymore...
Don't expect email replies actually. Even their discord mod always states that replies via email might take 1-2 week. And yeah, host as well as live support are more than questionable calling you "dear" and "love" but can't give any clear reply. Even when you send them screen shots they don't even react to those, it's actually sad for such a big site.
If the support wasn't so bad the site could actually be very good but I don't see this changing any time soon unfortunately.
80k is a huge amount and replies like "we are looking into this" or whatever just don't help anything.
Also, when you are already verified a long time ago there is no reason to extend the waiting time indefinitely. Just not a good look. Hopefully this gets resolved, you are in good hands with holy.