I strongly do not recommend to use this platform , within 1 week I was proven to be cheated twice , this has never happened to me with other companies in 15 years .
1. I placed a bet on a Live match at 2:0 / 2,5+ over in the 80th minute of the match "Silkeborg vs Aarhus" Bet accepted , final result of the match was 1:0. As the second goal was not awarded, the bet was not cancelled and the ticket claim was not successful.
2.Second bet , I bet on the Live match at 1:0 (1,5+ over on the home team ) bet $54 . Final result of the match 2:1 . The winnings were credited to my account and after a while they were debited from my account. Global Soccer Pathways vs Jacksonville Armada - 2:1"
Interesting are also the history of bets "rollover " Ticket here looks like a winning , since this history can not be manipulated .So it looks like they steal BC.GAME employees and thus actually do a bad advertisement of the whole BC.GAME , the platform I otherwise like , nice look everything simple , just stealing here .
I have addressed both incidents with BC.GAME support and in both cases I was told that there is nothing they can do about it , that it is the provider's decision.
So actually in how many cases can they rob you and then blame it on the provider who for some reason they can't give you the contact details.
This company or its employees are committing systematic fraud and if you are a victim you will not get your money back.
Be careful.
I don't think I understand correctly. For the first instance, the official final result is 1:0, and the voided 2nd goal was also made officially? Thus, it is a losing bet. Why should it be cancelled?
For the second bet, have you try to reach their live support about this and inquire why it got taken back [debited]? Perhaps it's just for a bet analysis [usually requested by the provider] and will be credited once they mark everything as good.
Do you mind to drop your username here? Or PM me? I'll try to reach someone from BC and inquire about the second bet, and get them to address this publicly.