After reading so many good things about this site I thought I would give it a shot, and oh man I regret it!!
Here is a list of all the ridiculous stuff going on.
- live support is a joke, takes up to 1 hour to respond and once you miss a reply and don't answer for 5min they close the chat
It’s normal because they are not your personal support. Their time is very limited to handle each customer that’s why you need to become active when you are asking support since you are the one in need. All the casino support has dedicated time to open the chat active and it will close if you didn’t respond. 5 minutes is already reasonable amount of time to respond on a chat from support.
- casino variance is impossible. dice game is ultra rigged. Just now, in 500 throws on a 52% winning chance I lost 85% of throws. New seed and lost 80% in over 2000 throws. This is impossible. Once I lost 24 throws in a row, on a 52% chance. Once you raise the wager it gives you these results
Try to increase your bet sample to properly analyze the result. I will believe you if you throw 100K sample and still get close to that result. Your sample is still sample to conclude about their dice fairness.
- discord mods are a ridiculous. asked a normal question and was thrown out of the server by one of these people. Basically I am banned from discord flash drops because of these mods
- email support is also not replying to important questions about my account, over 2 days now
Probably you already flooded them by your message just to get your way that’s why you are being treated that way.
How does this kind of site even attract players? No support, rude staff, shady casino, low wager limits in sports odds. I would not advise anybody to play there. Maybe this forum will be full of new scam accusation against them real soon. I already saw there are plenty popping up recently again.
They have strong marketing. All that you mention here is not true to the majority of players to this casino tho. Only has a problem like that in regards with customer service.