Guys
we are taking note of all your suggestions and we'll try to work on them as soon as possible.
I just ask you to be a little patient as our team is still quite small and we have been very busy recently on various implementations, among which the mayor two are :
1) Introduction of a new trading partner. After last week tragic MtGox slips (and this word is deliberately an understatement) we decided to speed up this phase that was already under development. Many of you may rightly guess who will be the logical next partner (there are actually very few good choices in the market) , but we will issue a communicate about this before the end of the week. Stay tuned for more news.
2) Introduction of insured loans. Also this has been asked by various lenders and it directly went into "turbo top priority" because we fell the most important asset Bitfinex has is our customers satisfaction.
We have been growing quite rapidly thanks to you all and we owe you some good sleep in the night and not shaky feelings whenever the market have dips ( even though I wouldn't mind some stability after all those days of rollecoaster
)
Last but not least I wanted to address our community concerns about the losses generated to Bitfinex by MtGox malfunctioning during "Da Big Drop" last week.
As Raphael honestly said we got some serious re-quoting from MtGox that made us wish we never started trading with them, but those not serious losses.
And no, we can't tell you how much it was as our company policy doesn't allow us to do so ( company disclosure is good but only to a certain extent ), but just to give you an idea it was a low 5 digit figure and nothing that will even slightly shake the basement of our company.
We will make it back within the end of this month, no problemo.
Bitfinex has experienced a tremendous success and growth since its inception and attracted some attention by venture capital.
We can now count on the financial help of some "deep pocketed" financial investors that first expressed interest in us and are now actively contributing in backing us up with all we need from this point of view.
Thanks again for your patience
Giancarlo
Customers Relations
The Bitfinex Team