It's not a policy change, it's an extra level of protection and documentation.
You just told me that it's been your policy because of what happened a few months ago. As in, it wasn't your policy before, but it is now. Remember? Due to a syndicate which recently targeted our site and took advantage of our no deposit bonuses, it is our policy for a few months to collect the selfie with IDs
Regardless...WHY AREN"T YOU TELLING PLAYER
The selfies holding their ID are uploaded by the player to the players account, just like other required documentation.
The selfies show that the person and the documentation are the same being and help to prevent fraud.
The selfies show that the person and the documentation are the same being and help to prevent fraud.
So if a players account is ever compromised, so will any documents they send you?
Also - What documentation?
Isn't this what you wrote to a player that you had not collected any other information on?
Quote
Dear Player,
We would like you to upload a photo of yourself holding your ID in your hand. Please, make sure that all the details are clearly seen. It will help us speed up your account verification and withdrawal process.
We would like you to upload a photo of yourself holding your ID in your hand. Please, make sure that all the details are clearly seen. It will help us speed up your account verification and withdrawal process.
Were you going to wait till they sent the selfie to ask for something else?
you forgot 3 and 4 btw.
3) Do you have any policy about adding or changing your rules without updating them on your website or notifying players?
4) How does a selfie verify someones identity if you don't know who they are first? You're basically just asking for a picture of anyone in the world that's old enough holding their id. Why?
