Topic: Betcoin.AG Deleted my account after I TREID to make a withdrawal after winning. - page 3. (Read 425 times)

Just to clarify, have you tried to contact them in any other way than the live chat on the site? It might be helpful to actually email customer support.


No, you dont need to include your email address in the screenshots.  While you can delete your own post later, keep in mind that entire threads (including other people's posts) cannot be deleted. Also, your post may still be available on archived sites maintained by third parties.

you can blur your email address or any sensitive information that you are not comfortable with being seen by other people. you can also use https://www.talkimg.com/ to upload your image and share the BBCode link here. As for whether you can delete the thread in the future, as Falconer mentioned, you cannot delete the thread but you can delete the posts you made. anyway, as I mentioned, you can blur your email address or any sensitive information that you are not comfortable sharing with other people.

Firstly, you cannot delete a thread after you create it, but you can still delete your posts even though the LoyceV and Tryninja tools will still store them for a long time. Second, you don't need to publish your email address to anyone, but whatever is written in your withdrawal confirmation email can be proof of your claim.

I don't think anyone will believe your claims until you provide proof. People won't bother to come and help you solve a problem even if you claim to be 100% trustworthy. It's just a piece of advice, be wise without sacrificing any privacy especially when you provide the proof.

I want to thank everyone here for your response first of all.

Yes I am comfortable sharing it. but does my Email have to be in the screenshot? I would be more than happy to send the screenshot with my mail to someone that works at Betcoin instead if thats possible. Maybe I can post it with the email here but can I delete This thread in the future? just so my mail wont be out there.

Of course, someone might need proof and the OP definitely has it because he said he confirmed the withdrawal process via email. A screenshot of the withdrawal email confirmation would prove the claim, obviously easy to do if the OP feels okay to share it.

Yes, the withdrawal confirmation email might be proof of your claim.

I dont know what screenshot that would be and of what? Should i send a screenshot of what it says when i try to log in to my account or what should I do? I have a confirmation mail from my withdrawal on my mail also. but a part from that I have nothing. I am 100% an honest person here and can be 100% transparent with you because this is insane.

And even if they thought I was a scammer , why do they just close my account wihout saying anything and dont respond to me or let me in their support anymore? Is this how they treat people? this is so stressfull to go through when I know I have done NOTHING wrong.

is there any chance of you posting any screenshots that could back up your claims? I am not saying that you are lying but it'll be helpful for you and for other members to maybe understand the issue if you put screenshots that could back up your claims.

anyway, I'll leave their representative a PM informing them about this thread, from what I have seen in the past, their representative usually addresses issues like this, we might see their representative post on this thread soon.

Im sorry i wasnt clear enough. I havent recieved anything from them. No withdrawal and no answer or explanation. They just deleted my account and said nothing after I tried to withdraw

Sorry just to be clear - did you receive the money you withdrew from the site in your wallet? In the post you made in their Ann thread you mentioned not receiving but in this one you claimed to have received a confirmatory email from them. Which is it?

And I would also advice that you move this thread to scam accusation board or just lock this one and create a new one - which ever is more convenient for you.

I have used multiple bettingsites throughout my time. Many of them are Crypto sites. I have made countless deposits and withdrawals with winning bets. I have not done anything to break ANY of the rules that Betcoin or any other betting site has. What I do is place pre bets and livebets offered on the site. Trust me when I say that I know what i am doing and I have only ever used one account on the site, no need to ask me of any "wrong doing" or scammy behavior.  

Anyways, I won some money on the site in wich i deposited in bitcoin with. Then the other day I went to withdraw that amount, I did and I also confirmed the transaction via my mail. They day after when I tried to log in to my account I couldnt, And one time it sayd "account disabled"

Now im left without a withdrawal and I cant login to my account. When I contact support they were always possible to get ahold of EASILY before. But now all of a sudden I can wait in support for 24 h without getting anyone to talk to. So I cant even contact support now.
How is this in any way a trusted company on this site? That does this to its customer? What should I do?

Im thankful for any advice or help because this is unlike any other site I have used before.

Thanks


( TO CLARIIFY) I have not used any other account than this one EVER on any betting site including this one. And unfortunately I cant provide any evidence regarding What games I have been playing on since they have disabled my account, so I cant log in to check. I have also posted my withdrawal confirmation email below.


                                                                                                                                                  ((( RESOLVED )))))