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Topic: BetcoinCasino.com-Betcoin.ag-DICE - 100% Bonus!480 BTC jackpots - page 9. (Read 52702 times)

legendary
Activity: 2716
Merit: 2093
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Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica


He just told you exactly what was going on.  Do you really not get it?  

Or is this just part of your plan:  

-If players want to bring up an issue, screen shots and detailed explanations once isn't enough.  Make them explain and reexplain themselves over and over.  Keep telling them you care and are taking their issue very seriously.  Eventually theyll get sick of it and give up.

If they don't give up, just ignore them for a while.

If still they don't give up, do anything you can think of to make sure the other players don't take them seriously, deflect attention away from original issue.

Finally option, if they still won't give up asking you questions you don't want to answer, ban them and pretend like issues never existed to begin with.



Wonder if Jessica spent less time reading dooglus' posts or his trust rating comments. 

legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Dooglus, as always we appreciate the valuable feedback and will pass this onto the programming team.  It is always best to leave a ticket with this information as well for proper tracking as they don't view the forums in great detail but do handle all tickets.  As always we thank you for you time and for playing with us.  We were also unable to recreate that error you had and the 200 players we had over the last 24 hours didn't report this issue either.  Can you provide more information on how and where you received it?

Jessica
legendary
Activity: 2940
Merit: 1333
Another little niggle: when I click 'withdraw', it takes me to the wallet, the same as when I click 'wallet':



Then I have to click 'withdraw' again. Would be useful if the first withdraw button took me to the withdraw form.
legendary
Activity: 2940
Merit: 1333
Another weird error I just got when trying to go to the dice game:



Those kind of details should be logged somewhere and not shown to the user. The user doesn't care. They just want to play dice. Wink
legendary
Activity: 2940
Merit: 1333
Quit while you are ahead!  But had you quit you would have never built up such a nice amount of coin!

I didn't quit - my 1 BTC deposit is now 8.03 BTC.

Some images had to be removed and disabled because of a security vulnerability that was similar to the avatar's being disabled here at BitcoinTalk some time ago.  We are reworking the code a bit and it will return soon.  

The tag is still being included in the pages, making the browser fetch the invalid page.

Theoretical rake is the rake the system states that you generate based on your play during that time frame based on the current rake amounts on that table.  It's theoretical because it does not take into account if there was a promotion giving you 100% rakeback or happy hour of some sort.

Win loss is the amount you have won or loss during that session.  The number is positive in your situation meaning you won this amount.  

So according to this:



the theoretical rake was 5.56 and my profit was 3.51, but according to my events list I only received 3.51 rakeback. That's 100% of my profit, not 100% of my rake. And where's the extra 10% that I should be getting for my "Bronze III" VIP level?

Your ticket should be responded to no later than Monday but hopefully by tomorrow in full.  We had to go back through all of your play as we always do in order to be as thorough as possible.  

I had no other play on that day, or since. I have been avoiding poker until this is resolved, to keep the situation simple. I only played one session on the day in question, and have played no sessions since. The issue is that there were no status points awarded at the end of that day, as shown here:


full member
Activity: 140
Merit: 100
Here's a strange one:

My affiliate banner ad on Just-Dice.com finally got a signup:



Apparently I earned 1.9 from his poker play and 1.9 from his dice play, for a total of 1.9!

How does that work?
interesting bug find...
I wonder if it show total for all field, or count one section and other one not counted
legendary
Activity: 2940
Merit: 1333
Here's a strange one:

My affiliate banner ad on Just-Dice.com finally got a signup:



Apparently I earned 1.9 from his poker play and 1.9 from his dice play, for a total of 1.9!

How does that work?
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
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legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.

We are expecting an update to this early next week.  We just wanted to keep you informed as we certainly want to increase the limits, but as was pointed out we need to monitor it very carefully.  Thank you for your feedback. 
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Theoretical rake is the rake the system states that you generate based on your play during that time frame based on the current rake amounts on that table.  It's theoretical because it does not take into account if there was a promotion giving you 100% rakeback or happy hour of some sort.

If I'm understanding this right, the issue would of been avoided by simply including in the terms of the promotion:

- Players will not receive status points on rake which is paid while eligible for 100% rakeback.

Since it wasn't included in the terms, I think you are obligated to reward status points to all players retroactively and until it is added to the terms.  Technically, that's what you said you would do.

Very similiar to the "No RakeBack on Tournaments entered via Satty" situation.


 We had to go back through all of your play as we always do in order to be as thorough as possible.  

Very Funny
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Quit while you are ahead!  But had you quit you would have never built up such a nice amount of coin!

Some images had to be removed and disabled because of a security vulnerability that was similar to the avatar's being disabled here at BitcoinTalk some time ago.  We are reworking the code a bit and it will return soon.  

Theoretical rake is the rake the system states that you generate based on your play during that time frame based on the current rake amounts on that table.  It's theoretical because it does not take into account if there was a promotion giving you 100% rakeback or happy hour of some sort.

Win loss is the amount you have won or loss during that session.  The number is positive in your situation meaning you won this amount.  

Your ticket should be responded to no later than Monday but hopefully by tomorrow in full.  We had to go back through all of your play as we always do in order to be as thorough as possible.  
legendary
Activity: 2940
Merit: 1333
Wow Dooglus!  Excellent work.  Yes, we did have much higher limits but we had to limit them during this phase but look forward to increasing them again.  We will also take a look into the date being displayed as well.  We appreciate this valuable feedback and welcome it anytime.

I've turned 1 BTC into 6.1 BTC so far, mostly playing at 6%. I know I should quit while I'm ahead, but it's so tempting to carry on.

we are here for you anytime at www.betcoin.ag.

Sweet!

I'm wondering if there's any update on Ticket #32870: missing poker status points. I got stiffed on some VIP points, but haven't heard anything about it for over 24 hours now:





Notice also that "Betcoin Andrew"'s avatar image is broken. Inspecting the page source, I see the image tag points to https://www.betcoin.ag/files/betcoin/styles/thumbnail/public/?itok=Ae86M2jw, but when I try viewing that image, I see an error message:



Can you explain the terms I asked about ("theoretical rake" and "win/loss")? I don't think the support guy I was talking to understood my question, because he seems to have ignored it.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Yes, the maximum profit that can be earned is currently 1 btc, 1,000 mbtc and we are constantly monitoring the dice to improve the maximum win amount and other features that will be added soon. 

We could certainly afford to make it much higher than 1 btc and we are contemplating this in the coming weeks.  It was a maximum of 250 just 2 months ago 500 about a month ago, therefore we are constantly assessing this and monitoring it to provide the best experience for our great players. 

In the 'biggest wins' tab I see wins over 2 BTC, so I guess it used to be higher than it is now.

Also, it shows the time but not the date.

Also, I've been having amazing luck at dice:



I realise it's provably fair, but it seems I can't lose at the moment!

Wow Dooglus!  Excellent work.  Yes, we did have much higher limits but we had to limit them during this phase but look forward to increasing them again.  We will also take a look into the date being displayed as well.  We appreciate this valuable feedback and welcome it anytime.

Keep up the good luck and we are here for you anytime at www.betcoin.ag.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.

Yes, the maximum profit that can be earned is currently 1 btc, 1,000 mbtc and we are constantly monitoring the dice to improve the maximum win amount and other features that will be added soon. 

We could certainly afford to make it much higher than 1 btc and we are contemplating this in the coming weeks.  It was a maximum of 250 just 2 months ago 500 about a month ago, therefore we are constantly assessing this and monitoring it to provide the best experience for our great players. 

Do you all happen to take investments as well (private or on some exchange)? If so, I'd love to hear about it, Smiley.

ranlo we don't take investments at this time.  It has been discussed, but nothing has been planned regarding this.  We will keep you posted!
legendary
Activity: 2940
Merit: 1333
Yes, the maximum profit that can be earned is currently 1 btc, 1,000 mbtc and we are constantly monitoring the dice to improve the maximum win amount and other features that will be added soon. 

We could certainly afford to make it much higher than 1 btc and we are contemplating this in the coming weeks.  It was a maximum of 250 just 2 months ago 500 about a month ago, therefore we are constantly assessing this and monitoring it to provide the best experience for our great players. 

In the 'biggest wins' tab I see wins over 2 BTC, so I guess it used to be higher than it is now.

Also, it shows the time but not the date.

Also, I've been having amazing luck at dice:



I realise it's provably fair, but it seems I can't lose at the moment!
legendary
Activity: 1988
Merit: 1007
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.

Yes, the maximum profit that can be earned is currently 1 btc, 1,000 mbtc and we are constantly monitoring the dice to improve the maximum win amount and other features that will be added soon. 

We could certainly afford to make it much higher than 1 btc and we are contemplating this in the coming weeks.  It was a maximum of 250 just 2 months ago 500 about a month ago, therefore we are constantly assessing this and monitoring it to provide the best experience for our great players. 

Do you all happen to take investments as well (private or on some exchange)? If so, I'd love to hear about it, Smiley.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.

There was a glitch about 6 months ago where certain types of bets occasionally didn't debit a players account on a loss, but always credited a win.  (I only got the details second hand afterwards)

I think they got hit pretty, current limits is likely their reaction.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.

Yes, the maximum profit that can be earned is currently 1 btc, 1,000 mbtc and we are constantly monitoring the dice to improve the maximum win amount and other features that will be added soon. 

We could certainly afford to make it much higher than 1 btc and we are contemplating this in the coming weeks.  It was a maximum of 250 just 2 months ago 500 about a month ago, therefore we are constantly assessing this and monitoring it to provide the best experience for our great players. 
legendary
Activity: 2940
Merit: 1333
I was playing dice today and saw this error message when I tried to place a bet:

  "Maximum profit that can be earned is 1000."

Does that mean the maximum profit per bet is 1 BTC?

I think you could reasonably afford to make it a little higher if you have a bankroll of at least 480 BTC as is claimed in the thread title.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino


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