You guys will call me a shill, or say I'm paid to post this. But it's not the case. I have been playing Betcoin since day 1 with little issue. Only issue I had was my own fault with a deposit.
I agree the rake thing sucked but they attempted to rectify the situation.
They are right, going threw 600,000 hands as was claimed would be next to impossible. I think they could of handled the situation different but what can you do? Leave and not come back or keep playing. The rake issue was fixed.
I don't think you are a shill, you just seem shortsighted. You've had "little issue" (note that you didn't say "no issues)...yet you can see that they have treated other players very poorly. What happens when you are the one who gets screwed? Who will stand up for you?
The rake thing (theft) did suck...but they did not even attempt to rectify the situation. How do you think they did? By raising the rake? By ignoring player's questions regarding it?
Going thru 600k hands is child's play, anyone can do it in about an hour with any sort of database program and coding to do simple arithmetic. They even have the tools in place to do it because they process rakeback daily, which means they know how much rake EVERY player on the site has paid EVERY day. All they would have to do is go back and figure out how much they should have paid, and credit everyone who was stolen from the difference.
Why do you think that it is ok for a site to steal from it's players? What would you have wanted to happen if the money that was stolen was stolen from you? What do you think the next "mistake" will be that gets ignored and never fixed?
Yes, it seems like child's play...they don't even need to go over any hand or program anything...just figure out how much rake was paid during that period of time by each player then deduct from the rake paid the % that was overcharged...there is really no excuse now.
Its actually a little more complicated - but not much. The % they took isn't the issue, it's the cap.
For example, on the heads up tables that should have never been raked more than 1 chip, they were taking 5.
The rake used to be a consistant 2.5% with a cap that varried based on total players and stakes.
They would have to go through each stake, determine the max pot size that would be unaffected by the correct cap, and then sort all pots larger than that.
For example:
At .5/1 6max table, the rake was advertised 2.5% with a cap of 2 chips. They "unintentionally" increased the cap to 6 chips.
2.5% of 80 = 2
So any pot 80 chips or smaller was not affected.
I think it would be reasonable to use the following rounding:
All pots 80-120 chips be treated as if they were 100 chips and raked 2.5 chips with .5 chips needing to be refunded to the winner of the pot.
All pots 120-160 would require a 1.5 chip refund.
All pots 160-200 would require a 2.5 chip refund.
All pots 200-240 = 3.5 chip refund
Any pot greater than 240 = 4 chip refund.