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Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker - page 7. (Read 367789 times)

legendary
Activity: 2800
Merit: 1012
Get Paid Crypto To Walk or Drive
The question that should be asked is, "what did this update do"?

Because if it's bringing everything down for days, it's clearly a major update.  Yet the poker is untouched, the casino is untouched and the sportsbook is untouched.

...so what did it do?



The account wallet page has had everything shuffled around and put into a slightly different spot that takes longer to load everything when you go to that page.
legendary
Activity: 2030
Merit: 1189
The question that should be asked is, "what did this update do"?

Because if it's bringing everything down for days, it's clearly a major update.  Yet the poker is untouched, the casino is untouched and the sportsbook is untouched.

...so what did it do?

legendary
Activity: 2800
Merit: 1012
Get Paid Crypto To Walk or Drive
So is the mystery box gone for good?
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Just a quick update for everyone, starting with the JasonOrt "resolution"

-snip-
Jasonort Case Resolution
-snip-
Throughout this entire process jasonort can attest to the fact that the Betcoin.ag staff made ourselves available nearly 24/7 to answer every question and provide proper updates when available as we would have done for all of our great players
-snip-
During the fireside chat, Jasonort has announced a self funded  Thank You Freeroll that Betcoin Poker will match which will take place on Sunday, July 24, 2016.  Details to follow!  Mark your calendars!

Then He made this post on July 17th: https://www.betcoin.ag/setting-record-straight

And The following posts around July 21st and 27th:


Then this happened:
Betcoin.ag has just erased my entire post on their forums.  I gave them every opportunity to explain their side of this.  I did not throw them under the bus.  I was civil.  And now they erase my post and just expect me to disappear?  Game on.

Then they put it back but locked the thread after deleting a bunch of comments.

And finally Betcoin.ag responds!  (Well done DarkDays)
Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?
Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?
This will be announced after the big maintenance below.  



In other news, Betcoin decided to post bits of a faked skype conversation and claim that "Twitchyseal intentionally DDoSes Betcoin"

cjmoles claimed I am a long time cheater in the poker scene and he would avoid any site I play on.

Someone convinced OgNasty that I am games-protect (anyone know a Dan M. from Kansas?) Speaking of OgNasty, he's not too fond of any of us Sad

I've been extremely vocal that I think signature campaigns are evil.  I've done everything I can to bring a stop to them.  I've even made proposals to limit them to extremes.  I also think that gambling is evil and do not support or condone it in any way, nor do I participate.

(You can read the whole OgNasty convo here)

Enjoy the massive "support tickets will now send you an email again" update everyone, I know I will.
legendary
Activity: 1456
Merit: 1081
I may write code in exchange for bitcoins.
I was playing yesterday and noticed a but in the statistics view.  Specifically the win/loss row said "loss" even when I was actually ahead.  What's more, when I won money, the "loss" increased, when I lost money the "loss" increased.  This did not affect my balance, I just noticed that the win/loss statistic seems broken.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Betcoin Update Progress Report

Any time there is an update of this magnitude there will be bugs to fix but we assure you this is for the short and long term good.

We want to thank everyone for their support through the big update and wanted to give you a progress report and timeline on the remaining fixes.

1. VIP Points, Rakeback, Levels - should be all updated within 8-10 hours barring some unforseen circumstance and will be automated moving forward.

2. Table Starter promo should be integrated in right after 1 is complete.

3. Everyone has new btc and ltc addresses, please use your new address. If you deposit to the old address simply visit support or send an email to [email protected]

4. The ticket system where an email creates a ticket will be complete in 12-24 hours but you should be able to see your tickets and we can respond to them within your system and if you create a ticket.

5. Please add any other current bugs so that we can get to them promptly for you.

Again, we thank you for your support and we assure you that this update has put Betcoin in a position to do some wonderful things in the short and long term for you.

https://www.betcoin.ag/betcoin-update-progress-report

legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
In case anyone is wondering, as I was, everyone's VIP levels will be updated within the next day or so according to support. I almost had a heart attack (well, not really) when I saw my vip level back down to Bronze III. Also table starter bonus will be back up in a few hours according to support in chat.

I also noticed just now that my transaction history is empty after the last 24 hour period. I assume that will be updated as well sometime, I'm guessing?

Will be updated very soon!
legendary
Activity: 1512
Merit: 1000
In case anyone is wondering, as I was, everyone's VIP levels will be updated within the next day or so according to support. I almost had a heart attack (well, not really) when I saw my vip level back down to Bronze III. Also table starter bonus will be back up in a few hours according to support in chat.

I also noticed just now that my transaction history is empty after the last 24 hour period. I assume that will be updated as well sometime, I'm guessing?
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Betcoin.ag Maintenance is complete. Please report any issues to Betcoin and see for updates:

https://www.betcoin.ag/betcoin-scheduled-maintenance-august-10-2016-1000-utc-4-hours#comment-68568

This was a big maintenance that has laid the foundation to some upcoming very solid features.   Expect a post on the maintenance soon and several announcements to follow.  Thanks guys!
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!


Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?

This will be announced after the big maintenance below.  



What about his other requests?

He made the post on july 16th

wtf?

https://www.betcoin.ag/setting-record-straight
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
BIG MAINTENANCE:  Betcoin Scheduled Maintenance - August 10, 2016 - 10:00 UTC - 4 Hours


As we continue to improve there will be a scheduled maintenance on August 10, 2016 - 10:00 UTC - 4 Hours of expected downtime. The Betcoin.ag website will be inaccessible during this maintenance, however poker will be fully accessible and playable. Please make the necessary transfer from your main to your poker if you plan on playing poker during this time.

POKER:Will be still be fully accessible.

Any outstanding withdrawals or player transfers will be credited back to your account.

We thank you very much for joining and playing at Betcoin.



https://www.betcoin.ag/betcoin-scheduled-maintenance-august-10-2016-1000-utc-4-hours
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino


Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?

This will be announced after the big maintenance below.  

legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Just to keep the lurkers updated:

Betcoin is ignoring all the questions I've asked in this post: https://bitcointalksearch.org/topic/m.15862238

legendary
Activity: 2030
Merit: 1189


Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?

Any updates on this?  The freeroll was supposed to be over two weeks ago.  Why are you not there for your loyal customers?
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
Win Your Championship Poker Bracelet in the 7,700 BTC GTD OSS Poker Tournament with Betcoin Poker and the Winning Poker Network!

The WSOP isn’t the only place to win a bracelet! You can win your bracelet during the OSS3 Poker Tournament Series.

The WSOP isn’t the only place to win a bracelet! For the Betcoin Poker 7,700 BTC ($4.5 Million) GTD OSS3 (Aug 14th-Sept 11th), we’re now awarding sterling silver bracelets to the three Main Events (250 BTC ($150k), 850 BTC ($500k), 1,700 ($1 Million)) winners, plus the top-4 players in the overall leaderboard competition.

Get ready and registered to win your bracelets at Betcoin Poker and the Winning Poker Network!


legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
I'm having trouble connecting to the poker room site.

Everything should be up and running in full tspacepilot.  Also, we have scheduled maintenance taking place Wednesday, August 10, 2016 10:00 UTC.  Poker will be fully available.  Thank you as always. 
legendary
Activity: 1456
Merit: 1081
I may write code in exchange for bitcoins.
I'm having trouble connecting to the poker room site.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.

Pretty low cjmoles.

I have absolutely nothing to do with any ddos attack and never have. 
legendary
Activity: 2030
Merit: 1189

The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.

If you seriously think that a random user can DDOS a site, you are WAY too gullible to be playing poker.  For your own safety, you need to stop.

Also does anyone know if the funds Betcoin took from Jason's account to fund the freeroll he wanted were returned?
legendary
Activity: 1176
Merit: 1017
It's been almost a month since Jasonort made this post: https://www.betcoin.ag/setting-record-straight

Have you responded to it?

Why did you lock the thread?

Did the freeroll jason funded you said would happen on July 24th ever happen?

Quote
I would like to set the record straight on how I feel I was treated by Betcoin.ag and their handling of my dispute with BetSoft. My words have been twisted and used by both sides in this argument (Betcoin Haters vs. Betcoin Shills) on forums all over the internet. I have had some time to reflect back on this whole ordeal and would like to share my perspective. Although I doubt that this will happen I will ask that neither side post my comments to the forums as evidence that Betcoin is good or Betcoin is bad. This is only for the players that play at this site and want to know the facts. I will comment here on Betcoin only. I am contractually bound not to comment in regards to BetSoft.

First I would like to say that overall I have no bad feelings towards Betcoin. I feel that although they did not handle the situation exactly the way I would have wanted them to, they did help me to reach a settlement with BetSoft. Without their help this may not have happened. Andrew and staff spent many hours trying to resolve this situation, and worked very hard for me. What happened was out of their control, and not their fault, but they should have perhaps handled things differently. Prior to this incident I would have given Betcoin an A+. They treated me well, and I felt like I was a valued VIP player. Afterwards I would give them a B+. I am still treated well, and I still feel that they value my business. The reason for this change can be summed up in one statement: Lack of Transparency. Although I feel that Betcoin was trying to help me behind the scenes, the problem was that it was not communicated and it was done behind the scenes and the details of what was happening were not shared with me. This is where I think that Betcoin should have done better. An honest open line of communication would have made all of the difference. I still have some questions which I would welcome Betcoin to answer for all of us so that we might understand better the relationship between the casino and their software vendors:

1. Explain the relationship between Betcoin & Software Vendor. When a player places a wager on a game exactly how does it work? Explain the chain of custody of the wager and who is responsible for paying the player for a win or taking the money from a loss. Who holds the funds for a progressive jackpot? What recourse does a player have if they feel that they have been wrongly paid?

2. Why does Betcoin censor or delete forum posts? As I said transparency is very important to me as a player. It is the foundation of trust. At the beginning of this dispute I tried to bring this vigorously to the public because I felt I had been wronged. I had forum posts and comments removed by the moderators and staff. Why? My opinion on this is that Betcoin does not want to bite the hand that feeds them (The software vendors). If they allow posts that are negative towards the vendors it could jeopardize their business dealings with them. I understand this, but Betcoin needs to understand that without the players that play here there is no business. The customer should come first, not the vendor. Unless it is outright offensive allowing the players to publicly state their opinions is important. Freedom of speech is very important to me. Allowing dissenting viewpoints and difference of opinion need to be protected. Having my speech censored made me feel as though the profits were more important than the player. This is where I feel that Betcoin dropped the ball. Do the vendors monitor your forums? If so what does that communication look like? Do they ask you to take down negative postings against them?

3. Although I cannot comment on the issue of my spin, what is your opinion? Should the spin as it occurred have won the jackpot? I want only a one word answer. Yes or No. No disclaimers. One word only. It is your opinion and not legally binding.

I know that these are tough questions. But answer them and you will be better for it. Be transparent and build trust with your players by answering them. It will only help your business, not hurt it. I do not post this to attack you. In fact I continue to play here, although I have taken a recent hiatus. I really enjoy the site. You have always treated me well, and hope to continue our relationship. Answer these questions and your grade may improve back to an A+.

On a separate and more festive note I would like to thank all of the players on this site who had my back. Specifically ungod & he who must not be named (Twitchy). They fought for me, not because they know me or have any stake in what happened to me, but because they understand that players need to be treated fairly. Because it could have been them or any one of the players on this site that this happened to. As a thank you Betcoin has debited 200mBTC from my account which I have previously announced will be used to fund a poker tourney. Andrew had committed to matching it with 300mBTC. I look forward to sharing this with all of you, and more than likely watching from the sidelines (I'm sure I will be knocked out early as I am not a very good poker player). Thank you to Andrew and the staff at Betcoin for allowing me to do this. I look forward to seeing you all on the felt.

jasonort

P.S. Could you please add some additional slot gaming providers? I am somewhat limited by the games I am willing to play currently Wink

(yes, I have his permission to post this.  He wasn't very happy being ignored)

Unrelated note:  why did you post obviously faked skype conversations of me claiming to ddos your site?  I sent a pm asking you, it was ignored.

The real question is why do you keep ddos'ing us?  You really messed me up the other day with the attacks.  Will you please just stop?  Go back to the SwC thread and play---please just stop the attacks and let us honest players play poker.
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