Multiplayer Poker
Freerolls, freerolls, freerolls! Twice daily, 0.1 BTC freerolls, Unlimited 0.00001 Freedom Freerolls, and a weekly 1 BTC Freeroll for you to test your skills and mettle against other players. Our multiplayer poker suite is beautiful, fast, and HTML5 – meaning you can play on any device!
Hi guys,
I just won your weekly 1BTC freeroll and submitted a withdraw. Which is great opportunity. Thanks!
Money from the freeroll was available for withdraw and now I have Pending Cashout. Then I connected to your support with a simple question about how long it takes to proceed the cashout. And your guy Marc lost 30 minutes of my life in inadequate 3 word liners after waiting 5 minutes for every of it. Finally told me that there is some betting requirement for withdraw?? I've never read anywhere such a thing. And if there is any why it's not written? And why the money are directly available for withdraw. They are not a bonus money:
Here is chat:
Chat transcript from 01/02/2016
Genata (06:04:09): Hello,
Marc (06:04:29): Hi! Marc here how may i help you?
Genata (06:04:43): I'm just curious what is your standard withdraw processing time?
Genata (06:05:10): i won the weekly freeroll nd submitted withdraw
Genata (06:06:26): Marc, are you still here?
Marc (06:08:54): It depends
Genata (06:09:53): From what? You are not giving me much information
Marc (06:10:54): for a sec
Marc (06:15:30): You need to wait until all of the deposits in your account have reached at least 3 confirmations, and in some cases, more, before a cash out can be processed.
Instant withdrawal requires VIP level Gold or above, and is limited on a per-day, and per-month based on your VIP status and our systems' internal heuristics security algorithms. Exceptions can be made to your withdrawal limits; please contact us if you have any questions.
Marc (06:15:48): this for the regular withdrawal process
Genata (06:16:27): Ok, but I don't have any deposits I just won a your weekly freeroll.
Genata (06:16:50): So now I will just wait? or i should do something?
Marc (06:18:48): there are certain requirement for the free roll
Genata (06:19:40): ?? never read such think. I will ask in bitcointalk directly. You are not giving me any mean full info.
Genata (06:19:52): and are writing line per line.
Marc (06:23:22): for a sec sir
Genata (06:29:42): Marc, we are chatting from 24 minutes for 10 words from you...
Marc (06:30:33): I'm sorry to keep you waiting sir
Marc (06:33:53): sir
Marc (06:34:12): you need yo play the freeroll
Genata (06:34:34): 30 minutes for nothing, ok. i'm closing this pointless chat and going to ask at [Suspicious link removed] topic somebody will know what is he doing.
Genata (06:34:56): SOrry to use this word, but this chat is like for retards.
Marc (06:34:59): you need to play the freeroll sir
Marc (06:35:10): it's not withdrawal
Genata (06:35:14): I PLAYED, I WON and just have Pending cahsout.
Marc (06:35:56): It can't be withdrawn only by betting it and win that's the only time you can withdraw it