(i rejected all the bullshit bonus)
and where is the transaction history
Maybe something wrong with your account? Should contact their support.
47 hours
There is nothing wrong with my account .
betcoin.tm have to complete all withdrawal requests that are pending.
This is not a charity to complete withdrawals.
I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system that they have to complete without any customer interaction with their support.
OK, let me handle this, what is your username?
Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :
We are sending you the chat transcript you requested.
Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..
Is your username panjul07..?
No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.
Fixed!