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Topic: BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More! - page 38. (Read 49073 times)

donator
Activity: 672
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :
Quote
Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.


Fixed!
legendary
Activity: 3500
Merit: 1354
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :
Quote
Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.
donator
Activity: 672
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?


76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history Huh



What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

Lol

Now I can see that you cancelled my withdrawal, but every time i try to make a new one, nothing happens.
Balance stay the same and pending withdrawals stay at 0 .

So at the moment at betcoin.tm the withdrawal does not work.



Can you please tell me your username?
hero member
Activity: 569
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?


76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history Huh



What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

Lol

Now I can see that you cancelled my withdrawal, but every time i try to make a new one, nothing happens.
Balance stay the same and pending withdrawals stay at 0 .

So at the moment at betcoin.tm the withdrawal does not work.


 
legendary
Activity: 966
Merit: 1000
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?


76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history Huh



What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.
im not talking about this moment but a friend of mine waited 36 hours for payment then he msg-ed you and after 1 hour he got it.
so i think you need to lower time as much as possible because us poker players want out winning cash out as fast as posssible (atleast me) and i get in nitrogen in about 10mins. Smiley and that is main reason i didnt deposit at your casino
regards.
-Katerniko1
donator
Activity: 672
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?


76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history Huh



What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.
donator
Activity: 672
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :
Quote
Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?
hero member
Activity: 569
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?


76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history Huh

donator
Activity: 672
Merit: 500
In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team


Thank you for your response about this all users has waiting for you. Hopely you can do it smoothly. Smiley
you need to hire someone for cashouts becouse waiting 5-24 hours for withdrawal (especially on poker sucks)
regards.
-Katerniko1

We're in the process of implementing more liberal rules for insta-cashouts now Smiley
legendary
Activity: 966
Merit: 1000
In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team


Thank you for your response about this all users has waiting for you. Hopely you can do it smoothly. Smiley
you need to hire someone for cashouts becouse waiting 5-24 hours for withdrawal (especially on poker sucks)
regards.
-Katerniko1
sr. member
Activity: 476
Merit: 250
In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team


Thank you for your response about this all users has waiting for you. Hopely you can do it smoothly. Smiley
legendary
Activity: 3500
Merit: 1354
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :
Quote
Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..
donator
Activity: 672
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?
donator
Activity: 672
Merit: 500
In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team

sr. member
Activity: 274
Merit: 250
all my withdraws completed till now in about min 10 minutes max 2 hours
full member
Activity: 142
Merit: 100
got my first cash out within the day....

Thanks Betcoin.TM!
legendary
Activity: 1078
Merit: 1000
I have been searching to gamble the free No-Deposit bonus of 13+ coins but i don't find my balance anywhere when i want to bet.
Is it only available to bet on sports etc.. ? and not applicable for slots .

The only way to bet the no deposit bonus is by clicking casino and you can play all games there, like circle, dice mahjong etc. Others, there is no way you could play it because the balance did not come up on each of usual games
legendary
Activity: 2940
Merit: 1333
Still not fixed after 48hours,  just asked the other support agent and he said it will be fixed within 3-5hours.
Previous support agent said within a day and now other support agent said within 3-5hours.
Lets see and wait whether my issue will be fixed in the next 3-5hours or not.

still pending,  56 hours

Any comment from betcointm?

Two separate players both waiting more than 48 hours for a withdrawal doesn't sound good, especially when seen in the light of all the previous scam accusations against the site.

I really don't want to have to leave negative trust feedback and be accused again of attacking a competitor site, but what's going on here?
hero member
Activity: 569
Merit: 500
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

Well i'm also no problem with my withdrawal. i withdrawal 0.03 bitcoin and only pending around 1-2 hours. are you already try contact the support ? maybe they can help.


still pending,  56 hours


As I call bitcoin amount under 0.05  is a rounding error ...

(my last withdrawal was above 4 BTC ( at cloudbet) )


Where is the transaction list?  

If there is no transaction list then betcoin.tm can modify (remove bitcoins) your balance at any time and you wont notice it.
sr. member
Activity: 420
Merit: 250
i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history Huh
I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support. Smiley

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

Well i'm also no problem with my withdrawal. i withdrawal 0.03 bitcoin and only pending around 1-2 hours. are you already try contact the support ? maybe they can help.
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