Quite a while ago, I expressed my opinion about BetFury`s customer support process here in this thread as well as on messenger when talking to my BetFury contact persons. In a few words, I wasn`t happy that people were forced to join telegram and get support on there instead of getting help from the actual on-site support.
A few minutes ago, I saw the following message and I am very happy about that - it`s the only way to go and that`s how a serious and professional casino operator should handle support. Thumbs up to BetFury for "listening" to feedback and doing this in my opinion very important change.
🤝Faster & Greater Support🤝
Dear Betfurians!
To make our communication as effective as possible,
the BetFury team decided to transfer all communication with supports
to the Live Chat on the BetFury website (
https://betfury.io/) (right bottom corner).
📣Telegram Chat📣
It remains as the place for communication, joking, sharing success and mood.
You can always find here our community managers @Riozx, @Dark_Betfury, @Dimitry_Not_traceable, @Zyziek
The BetFury team representatives are always in touch:
@Steve_Betfury, @Jenifer_Betfury, @kate_marketing, @claire_betfury
💬Live Chat💬
The place to discuss and solve any issues connected to playing at BetFury.
Our Supports and Community Managers are always there ready to help you.
The communication becomes better:
👍Write any question to our Live Supports at once without leaving the platform
👍Faster issues solving
👍No cheating! Users can't pretend to be somebody else - we immediately see usernames
Stay tuned and enjoy playing!