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Topic: BetVIP.com - ONLY Licensed Book- Best Odds - 100% Dep. Bonus - Virtual Football - page 3. (Read 19655 times)

sr. member
Activity: 462
Merit: 250
Hi all

Apologies for the delay in response. The site has been taken down temporarily due to administrative reasons. All your bitcoins and bets are safe and will be returned to you if requested.

Regards
BetVIP
legendary
Activity: 879
Merit: 1001
I'm disappointed by the support. It is not hard to give customers an update on the situation.
betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.

What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.


Spot on......I have sent around 8 emails to support today, the first one was answered with an apology that nothing had been posted on this thread about the situation,  plus an assurance that someone would do so straight away, that was 14 hours ago.
The other 7 have been ignored.
As you say, even if they came back, how the hell can they expect their customers to have any confidence in them?
Most will just want to draw their funds out and go elsewhere.
newbie
Activity: 32
Merit: 0
I'm disappointed by the support. It is not hard to give customers an update on the situation.
betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.

What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.

legendary
Activity: 879
Merit: 1001
27 hours and counting.
Still nobody on this thread telling us what's happening plus no response from support.
It's bitcoinlivebets all over again.
They stiffed me for a chunk, MT Gox stiffed me and now these people doing the same.
Very disillusioned and angry right now.
I can't believe there's only a couple of us on this thread being robbed.
Shows they couldn't have been doing much business.
legendary
Activity: 879
Merit: 1001
24 hours.
They have gone belly up.
legendary
Activity: 879
Merit: 1001
22 hours and still nobody from the site has been on here to give us an update!!

TOTALLY UNACCEPTABLE.
 Angry
legendary
Activity: 879
Merit: 1001

BetVIP founder Daniel Schwartzkopff has answered my tweet but surely someone should be on here putting customer's minds at rest.



legendary
Activity: 879
Merit: 1001
"...lets wait and pray they will back soon."

Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.

I doubt the guy is on his knees with his hands clasped together.....it's a figure of speech, nothing more.
Hardly the place to display your atheism.
legendary
Activity: 879
Merit: 1001
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?

In fact there is an update on the site, previously they said "undergoing 1 hour maintenance" but now it changed "undergoing maintenance" (remove the time estimation)  Grin
But in other side, their poker site is still active as usual. Have you got any replies from their support?
I think you're not the only one who worried on this situation, lets wait and pray they will back soon.



I got a reply a few hours ago apologising,  and was told someone would be on here to elaborate.
It hasn't happened still.
 Angry
legendary
Activity: 1078
Merit: 1000
"...lets wait and pray they will back soon."

Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.
legendary
Activity: 3500
Merit: 1354
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?

In fact there is an update on the site, previously they said "undergoing 1 hour maintenance" but now it changed "undergoing maintenance" (remove the time estimation)  Grin
But in other side, their poker site is still active as usual. Have you got any replies from their support?
I think you're not the only one who worried on this situation, lets wait and pray they will back soon.

legendary
Activity: 879
Merit: 1001
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
legendary
Activity: 879
Merit: 1001
Seven hours now....no response here, from their twitter account or from 2 emails to support.
Plus I now find out this happened yesterday.

Daniel Schwartzkopff, founder of BetVIP, the world’s first licensed bitcoin sportsbook and casino has concluded a management buy-out deal for the company. Schwartzkopff said BetVIP’s aim was to bring “transparency and legitimacy” to a sector that had been “marred with controversy and fly-by-night operators”. 

A coincidence?
I hope so.
I have 1.67 bitcoin lodged with them.
 Undecided
legendary
Activity: 879
Merit: 1001
This is what has been showing on the site for over 4 hours now and no response to emails to support nor an update put on here so far.
 Undecided

legendary
Activity: 879
Merit: 1001
Any chance of an update on the site system maintenance please?
You have been gone a lot longer than the hour that the message currently showing  says you will be offline for.
sr. member
Activity: 462
Merit: 250
Hi Poker Fans!

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The BetVIPpoker Team  Smiley
sr. member
Activity: 462
Merit: 250


Hi Poker Fans!

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The BetVIPpoker Team
sr. member
Activity: 462
Merit: 250
Wow, your support system is horrendous. Might as well be talking to a brick wall! You dont seem to acknowledge my queries so I have found my way here.

Please can you issue my 100% deposit bonus of 300mBTC?

I'm shocked that I have had to go to such lengths when these things should just be automatic.

Also your in-play bets are nearly always suspended for the duration of the game...not impressed!

username account - [email protected]

Many Thanks

Chris

Hi Chris,
Apologies for the delay! I will issue your bonus straight away! We must be on very different timezones!

Regards
Jessica  Smiley
newbie
Activity: 2
Merit: 0
Wow, your support system is horrendous. Might as well be talking to a brick wall! You dont seem to acknowledge my queries so I have found my way here.

Please can you issue my 100% deposit bonus of 300mBTC?

I'm shocked that I have had to go to such lengths when these things should just be automatic.

Also your in-play bets are nearly always suspended for the duration of the game...not impressed!

username account - [email protected]

Many Thanks

Chris
legendary
Activity: 879
Merit: 1001
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