Hi all
Apologies for the delay in response. The site has been taken down temporarily due to administrative reasons. All your bitcoins and bets are safe and will be returned to you if requested.
Regards
BetVIP
Topic: BetVIP.com - ONLY Licensed Book- Best Odds - 100% Dep. Bonus - Virtual Football - page 3. (Read 19629 times)
June 14, 2015, 05:32:51 AM
June 13, 2015, 06:20:56 PM
I'm disappointed by the support. It is not hard to give customers an update on the situation.
betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.
What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.
Spot on......I have sent around 8 emails to support today, the first one was answered with an apology that nothing had been posted on this thread about the situation, plus an assurance that someone would do so straight away, that was 14 hours ago. betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.
What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.
The other 7 have been ignored.
As you say, even if they came back, how the hell can they expect their customers to have any confidence in them?
Most will just want to draw their funds out and go elsewhere.
June 13, 2015, 05:38:29 PM
I'm disappointed by the support. It is not hard to give customers an update on the situation.
betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.
What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.
betvip can post daily multiple times about offers on their facebook page but are somehow unable to give support to rightfully worried customers.
What are they gonna have as an excuse when the site maintenance is over for not giving support to the customers.
June 13, 2015, 05:16:02 PM
27 hours and counting.
Still nobody on this thread telling us what's happening plus no response from support.
It's bitcoinlivebets all over again.
They stiffed me for a chunk, MT Gox stiffed me and now these people doing the same.
Very disillusioned and angry right now.
I can't believe there's only a couple of us on this thread being robbed.
Shows they couldn't have been doing much business.
Still nobody on this thread telling us what's happening plus no response from support.
It's bitcoinlivebets all over again.
They stiffed me for a chunk, MT Gox stiffed me and now these people doing the same.
Very disillusioned and angry right now.
I can't believe there's only a couple of us on this thread being robbed.
Shows they couldn't have been doing much business.
June 13, 2015, 02:02:29 PM
24 hours.
They have gone belly up.
They have gone belly up.
June 13, 2015, 11:44:27 AM
22 hours and still nobody from the site has been on here to give us an update!!
TOTALLY UNACCEPTABLE.
TOTALLY UNACCEPTABLE.
June 13, 2015, 08:18:28 AM
BetVIP founder Daniel Schwartzkopff has answered my tweet but surely someone should be on here putting customer's minds at rest.
June 13, 2015, 07:15:55 AM
"...lets wait and pray they will back soon."
Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.
I doubt the guy is on his knees with his hands clasped together.....it's a figure of speech, nothing more.Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.
Hardly the place to display your atheism.
June 13, 2015, 07:14:18 AM
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
In fact there is an update on the site, previously they said "undergoing 1 hour maintenance" but now it changed "undergoing maintenance" (remove the time estimation)
But in other side, their poker site is still active as usual. Have you got any replies from their support?
I think you're not the only one who worried on this situation, lets wait and pray they will back soon.
I got a reply a few hours ago apologising, and was told someone would be on here to elaborate.
It hasn't happened still.
June 13, 2015, 07:12:59 AM
"...lets wait and pray they will back soon."
Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.
Prayer accomplishes absolutely nothing. A primitive and ignorant superstition.
June 13, 2015, 07:10:31 AM
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
In fact there is an update on the site, previously they said "undergoing 1 hour maintenance" but now it changed "undergoing maintenance" (remove the time estimation)
But in other side, their poker site is still active as usual. Have you got any replies from their support?
I think you're not the only one who worried on this situation, lets wait and pray they will back soon.
June 13, 2015, 06:25:29 AM
It's now beginning to look very grim.
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
17 hours with no site and no posting of any updates or explanations on here.
Am I the only one worried?
June 12, 2015, 09:42:26 PM
Seven hours now....no response here, from their twitter account or from 2 emails to support.
Plus I now find out this happened yesterday.
Daniel Schwartzkopff, founder of BetVIP, the world’s first licensed bitcoin sportsbook and casino has concluded a management buy-out deal for the company. Schwartzkopff said BetVIP’s aim was to bring “transparency and legitimacy” to a sector that had been “marred with controversy and fly-by-night operators”.
A coincidence?
I hope so.
I have 1.67 bitcoin lodged with them.
Plus I now find out this happened yesterday.
Daniel Schwartzkopff, founder of BetVIP, the world’s first licensed bitcoin sportsbook and casino has concluded a management buy-out deal for the company. Schwartzkopff said BetVIP’s aim was to bring “transparency and legitimacy” to a sector that had been “marred with controversy and fly-by-night operators”.
A coincidence?
I hope so.
I have 1.67 bitcoin lodged with them.
June 12, 2015, 07:02:18 PM
This is what has been showing on the site for over 4 hours now and no response to emails to support nor an update put on here so far.
June 12, 2015, 04:53:06 PM
Any chance of an update on the site system maintenance please?
You have been gone a lot longer than the hour that the message currently showing says you will be offline for.
You have been gone a lot longer than the hour that the message currently showing says you will be offline for.
June 03, 2015, 08:51:43 AM
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We are very proud to announce the launch of HTML5 Poker! You can now play our huge range of poker games online without having to download any applications. All you have to do is head over to BetVIPpoker.com, register and click "Play Now", its that simple with our new HTML5 version!
If you haven`t signed up to play at BetVIPpoker.com yet, what are you waiting for? Everyday gives you the opportunity to win some great BTC prizes with our daily freerolls and tournaments. Just have a look at this weeks daily games below to see what you are missing out on!
14:00 GMT - 50 mBTC Freeroll
16:00 GMT - 50 mBTC Freeroll
18:00 GMT - 200 mBTC Tournament
As an added bonus for the launch of our HTML5 version, there will be no Cash Game Point entry fees for our freerolls until Saturday! That`s right, free entry to win real BTC!
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April 08, 2015, 09:08:13 AM
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March 30, 2015, 02:58:15 AM
Wow, your support system is horrendous. Might as well be talking to a brick wall! You dont seem to acknowledge my queries so I have found my way here.
Please can you issue my 100% deposit bonus of 300mBTC?
I'm shocked that I have had to go to such lengths when these things should just be automatic.
Also your in-play bets are nearly always suspended for the duration of the game...not impressed!
username account - [email protected]
Many Thanks
Chris
Please can you issue my 100% deposit bonus of 300mBTC?
I'm shocked that I have had to go to such lengths when these things should just be automatic.
Also your in-play bets are nearly always suspended for the duration of the game...not impressed!
username account - [email protected]
Many Thanks
Chris
Hi Chris,
Apologies for the delay! I will issue your bonus straight away! We must be on very different timezones!
Regards
Jessica
March 29, 2015, 09:36:25 AM
Wow, your support system is horrendous. Might as well be talking to a brick wall! You dont seem to acknowledge my queries so I have found my way here.
Please can you issue my 100% deposit bonus of 300mBTC?
I'm shocked that I have had to go to such lengths when these things should just be automatic.
Also your in-play bets are nearly always suspended for the duration of the game...not impressed!
username account - [email protected]
Many Thanks
Chris
Please can you issue my 100% deposit bonus of 300mBTC?
I'm shocked that I have had to go to such lengths when these things should just be automatic.
Also your in-play bets are nearly always suspended for the duration of the game...not impressed!
username account - [email protected]
Many Thanks
Chris
March 28, 2015, 10:29:42 AM
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