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Topic: BEWARE of POLONIEX BTC WITHDRAWS (Read 27226 times)

sr. member
Activity: 406
Merit: 251
June 01, 2018, 03:45:27 PM
before I say thanks for explanation about your experience. there are some that I want to ask, is there any evidence of such unsatisfactory service? then have you communicated it directly by phone? I am neutral here, does not defend any party, in fact the service in the exchanger may not intentionally do bad things like that because it is very harmful. or maybe there is a sentence or attitude you are less willing to dev it so that resulted according to your experience?
legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
full member
Activity: 1134
Merit: 103
January 09, 2018, 01:15:58 AM
These accusation with Poloniex are really making me feel worried because I also have a couple of funds deposited on this exchange site and I'm afraid I might also encounter the same problems as most of you have. I still haven't tried withdrawing my investment on Poloniex because I was thinking I am going for long term for these coins and probably check after a few years but I might be having problems when withdrawing by that time.

The value of the funds they won't credit me is now in the region of over $80,000 so there may be no other options available than to hire a lawyer.......


It is always good to withdraw your funds when you book some profits. From last year onward many people are complaining about the deposits and withdrawal, better ask the support twice that you need your money back from poloniex.
sr. member
Activity: 266
Merit: 251
January 09, 2018, 12:33:44 AM
I too have lost coins with Poloniex. I withdrew some coins to my own wallet and I got a "COMPLETE:ERROR" code.

This code means that the coins were NOT moved. However Poloniex does NOT put the coins back into your account. Instead Poloniex freezes those coins and makes you go through their customer support "TICKET" system.

The system however can take weeks and I've heard even MONTHS before they even get back to you!

To make a long story short I used Poloniex and lost several THOUSAND dollars worth of coins.

Poloniex doesn't seem to care at all about customer service or that they are loosing their customers hard earned money and coins!!!!!

If I ever get my coins back I will post about it and hopefully I will get them back.

But in the meantime!

BEWARE or Simply DON'T USE POLONIEX.


Is there anyone who has the same problem like me. I did withdraw my coin and in history written completed but I did checking on the tx. no results for the tx? and I see my address no incoming transactions? I made a support ticket but no one answered. very disappointed with poloniex service.



There are similar stories to yours on this reddit thread.

https://www.reddit.com/r/ethtrader/comments/6uvrl4/poloniex_withdrawals_megathread_post_here_if_polo/

This is one example.

https://www.reddit.com/r/ethtrader/comments/6uvrl4/poloniex_withdrawals_megathread_post_here_if_polo/dlwruxr/

Quote
So this happened to me last week.... submitted a ticket immediately and no response.
Then 2 days later, I happened to glance at my wallet balance and my ETH was there. The txid listed on the withdrawal on Poloniex was changed to a valid one.
Very weird.

Maybe your withdrawal will eventually get processed, and they will change the transaction ID to a real one.
legendary
Activity: 1372
Merit: 1008
January 09, 2018, 12:18:30 AM
I too have lost coins with Poloniex. I withdrew some coins to my own wallet and I got a "COMPLETE:ERROR" code.

This code means that the coins were NOT moved. However Poloniex does NOT put the coins back into your account. Instead Poloniex freezes those coins and makes you go through their customer support "TICKET" system.

The system however can take weeks and I've heard even MONTHS before they even get back to you!

To make a long story short I used Poloniex and lost several THOUSAND dollars worth of coins.

Poloniex doesn't seem to care at all about customer service or that they are loosing their customers hard earned money and coins!!!!!

If I ever get my coins back I will post about it and hopefully I will get them back.

But in the meantime!

BEWARE or Simply DON'T USE POLONIEX.


Is there anyone who has the same problem like me. I did withdraw my coin and in history written completed but I did checking on the tx. no results for the tx? and I see my address no incoming transactions? I made a support ticket but no one answered. very disappointed with poloniex service.
newbie
Activity: 3
Merit: 0
December 20, 2017, 10:53:37 PM
I too have lost coins with Poloniex. I withdrew some coins to my own wallet and I got a "COMPLETE:ERROR" code.

This code means that the coins were NOT moved. However Poloniex does NOT put the coins back into your account. Instead Poloniex freezes those coins and makes you go through their customer support "TICKET" system.

The system however can take weeks and I've heard even MONTHS before they even get back to you!

To make a long story short I used Poloniex and lost several THOUSAND dollars worth of coins.

Poloniex doesn't seem to care at all about customer service or that they are loosing their customers hard earned money and coins!!!!!

If I ever get my coins back I will post about it and hopefully I will get them back.

But in the meantime!

BEWARE or Simply DON'T USE POLONIEX.

legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
November 29, 2017, 06:54:49 PM
These accusation with Poloniex are really making me feel worried because I also have a couple of funds deposited on this exchange site and I'm afraid I might also encounter the same problems as most of you have. I still haven't tried withdrawing my investment on Poloniex because I was thinking I am going for long term for these coins and probably check after a few years but I might be having problems when withdrawing by that time.

The value of the funds they won't credit me is now in the region of over $80,000 so there may be no other options available than to hire a lawyer.......


If you open a civil or criminal complaint keep us informed here.
newbie
Activity: 38
Merit: 0
November 28, 2017, 08:15:44 AM
These accusation with Poloniex are really making me feel worried because I also have a couple of funds deposited on this exchange site and I'm afraid I might also encounter the same problems as most of you have. I still haven't tried withdrawing my investment on Poloniex because I was thinking I am going for long term for these coins and probably check after a few years but I might be having problems when withdrawing by that time.

The value of the funds they won't credit me is now in the region of over $80,000 so there may be no other options available than to hire a lawyer.......
sr. member
Activity: 812
Merit: 253
November 27, 2017, 08:09:05 AM
These accusation with Poloniex are really making me feel worried because I also have a couple of funds deposited on this exchange site and I'm afraid I might also encounter the same problems as most of you have. I still haven't tried withdrawing my investment on Poloniex because I was thinking I am going for long term for these coins and probably check after a few years but I might be having problems when withdrawing by that time.
newbie
Activity: 38
Merit: 0
November 27, 2017, 07:27:03 AM
I sent a $60k deposit to them and it never credited in my account.... Hopefully they might answer the tickets in 2017

I'd be getting pretty worried in that situation.

Trust me ,im already worried .......
sr. member
Activity: 1540
Merit: 255
November 24, 2017, 11:18:36 PM
Yes, some people are facing problems with their withdrawal but why some people are not facing any problem. May be some time it is taking too long to get the withdrawal and support as taking lot of time to get answers from them.
full member
Activity: 322
Merit: 101
November 24, 2017, 06:09:15 PM
I sent a $60k deposit to them and it never credited in my account.... Hopefully they might answer the tickets in 2017

I'd be getting pretty worried in that situation.
newbie
Activity: 38
Merit: 0
November 23, 2017, 10:23:25 AM
I sent a $60k deposit to them and it never credited in my account.... Hopefully they might answer the tickets in 2017
full member
Activity: 322
Merit: 101
October 28, 2017, 10:17:33 AM
How did that happen, aren't they suppose to send you like a verification email before withdrawal or when you log in to Poloniex? I didn't have problems with mine but I haven't tried withdrawing recently from Poloniex though.

That's the odd thing. To report the problem I joined Poloniex Support and instantly got an email to verify joining. Went to my account and requested BTC withdrawal - no email. The problem isn't my email, it's at their end - they're not sending the required email when you ask to withdraw your coins.
sr. member
Activity: 518
Merit: 250
October 27, 2017, 07:55:03 AM
I can't currently withdraw from Poloniex as I'm not receiving its emails. I can't even turn off the requirement to acknowledge emails until I receive the appropriate email!

How did that happen, aren't they suppose to send you like a verification email before withdrawal or when you log in to Poloniex? I didn't have problems with mine but I haven't tried withdrawing recently from Poloniex though.
member
Activity: 98
Merit: 10
October 27, 2017, 05:32:39 AM
I can't currently withdraw from Poloniex as I'm not receiving its emails. I can't even turn off the requirement to acknowledge emails until I receive the appropriate email!
newbie
Activity: 8
Merit: 0
October 26, 2017, 05:42:44 PM
Yes do Beware. My withdrawal limit has been lowered to $0. Support has not responded to requests for months.  #431491 Pending verification
legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
August 26, 2017, 11:35:58 AM
I have not had any deposit or withdrawal issues but I opened my account when Polo went live so I'm wondering if this is for new accounts only. Nor have others with old accounts.

You guys that are having issues should put down when your account was opened so we can see if there is any correlation.
hero member
Activity: 928
Merit: 531
August 23, 2017, 08:51:10 PM
I Have now 0,012btc blocked by Awaiting Approval process, and they dont reply my tickets, how much time do you guys gets a reponse?
I Have  0.09911906btc blocked by Awaiting Approval process,for more than 2 weeks, and they dont reply my tickets, how much time do you guys gets a reponse?
hero member
Activity: 756
Merit: 500
August 23, 2017, 08:42:15 PM
POLONIEX is real shity exchanger
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