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Topic: BFL and public relations - page 5. (Read 9679 times)

member
Activity: 113
Merit: 10
November 13, 2012, 02:52:04 AM
#34
As long as you don't touch the Slurpee machine.

I, for one, welcome our new slurpee machine overlords.

Seriously, good work playing catch up guys. That's at least something.
legendary
Activity: 2212
Merit: 1001
November 13, 2012, 02:00:50 AM
#33
Well, we are trying to reach out and improve customer service.  We are just making our way through the back log of voice mails now, but going forward, it will be a point of contact phone wise for people.  That's one area that we have basically been totally non-existent in and it's something we are trying to rectify.

Our VM backlog was... huge to say the least.


I bet you can ship the voice-mail data to India and buy a Premium Support Package. I hear their PR is top-notch  Smiley

This guy would be perfect for the job Inaba,he handles many different companies calls  Cheesy

https://www.youtube.com/watch?v=YQRxwdFJOvg
sr. member
Activity: 437
Merit: 250
November 13, 2012, 01:50:36 AM
#32
I think its funny you get mad at all the trolls spamming these forums. How it is any different from you spamming the forums with all your advertisements? Haven't you in a way brought this on yourselves?

You and about 400 other people, Garr... 

Anyway, for the record, Bitsnpieces is Frizz23, aka CptNemo, aka about 20 other accounts on the BFL forums.  I'm sure he'll come back and say "No I'm not" - but since he is on a dynamic IP connection and he used the same IP on multiple accounts, it's highly unlikely that it was a different person.  Especially when the same type of posts are made by brand new accounts from the same IP block allocated to Frizz's ISP.  Frizz has migrated to using proxies now, but it's pretty easy to pick him out the minute he posts, since he can't conceal his writing style and odd turns of phrase that aren't very common.

So yes, Bitsnpieces was banned for having multiple accounts only to stir up trouble.
legendary
Activity: 1260
Merit: 1000
November 12, 2012, 11:55:05 PM
#31
As long as you don't touch the Slurpee machine.
sr. member
Activity: 295
Merit: 250
November 12, 2012, 11:43:51 PM
#30
Well, we are trying to reach out and improve customer service.  We are just making our way through the back log of voice mails now, but going forward, it will be a point of contact phone wise for people.  That's one area that we have basically been totally non-existent in and it's something we are trying to rectify.

Our VM backlog was... huge to say the least.


I bet you can ship the voice-mail data to India and buy a Premium Support Package. I hear their PR is top-notch  Smiley
legendary
Activity: 1400
Merit: 1000
I owe my soul to the Bitcoin code...
November 12, 2012, 11:13:36 PM
#29
I can attest. I received a call from Dave about a voicemail from June.  It was kinda nice that they didn't just drop it.
legendary
Activity: 1260
Merit: 1000
November 12, 2012, 11:10:39 PM
#28
Well, we are trying to reach out and improve customer service.  We are just making our way through the back log of voice mails now, but going forward, it will be a point of contact phone wise for people.  That's one area that we have basically been totally non-existent in and it's something we are trying to rectify.

Our VM backlog was... huge to say the least.
legendary
Activity: 938
Merit: 1000
What's a GPU?
November 12, 2012, 09:38:47 PM
#27
You and about 400 other people, Garr...

Well surely...

It's great that you guys actually have someone trying to communicate with people. Remarkably better PR than about a year ago Tongue

What are these calls actually supposed to accomplish though? (I do have a few chips on a Mini-Rig that need replacing, so at least the timing of the call was good Tongue)
legendary
Activity: 1204
Merit: 1015
November 12, 2012, 09:25:39 PM
#26
Inaba,

Having had to deal with Atlas over here, I totally understand your pain with trolls constantly making new accounts.
legendary
Activity: 1260
Merit: 1000
November 12, 2012, 09:08:29 PM
#25
I'm trying to get all the common, simple questions into the FAQ.  I certainly welcome any help on that front!
sr. member
Activity: 295
Merit: 250
November 12, 2012, 08:44:41 PM
#24
Just guessing.

Guessing ... well, that's one of the major annoyances on http://forums.butterflylabs.com/
There are so many bootlickers and wannabe BFL employes on there that it's hard to filter out accurate information in all those tons of useless comments.
So many speculations and guesswork.

I posted my question ("working prototype") hoping that a BFL official would respond - but got banned instead.

It seems the purpose of those forums is only mutual sugarcoating and backslapping - to bear with the constantly delayed delivery dates.

There's also a lot of information on that site as well. Unfortunately it's heavily embedded in forum threads and simple questions do seem hit a nerve.
legendary
Activity: 1260
Merit: 1000
November 12, 2012, 08:31:12 PM
#23
You and about 400 other people, Garr... 

Anyway, for the record, Bitsnpieces is Frizz23, aka CptNemo, aka about 20 other accounts on the BFL forums.  I'm sure he'll come back and say "No I'm not" - but since he is on a dynamic IP connection and he used the same IP on multiple accounts, it's highly unlikely that it was a different person.  Especially when the same type of posts are made by brand new accounts from the same IP block allocated to Frizz's ISP.  Frizz has migrated to using proxies now, but it's pretty easy to pick him out the minute he posts, since he can't conceal his writing style and odd turns of phrase that aren't very common.

So yes, Bitsnpieces was banned for having multiple accounts only to stir up trouble.
sr. member
Activity: 434
Merit: 250
November 12, 2012, 08:20:39 PM
#22
Yes actually. I'd like a more refined estimate of power consumption numbers if available. Thank you for asking. Smiley
legendary
Activity: 938
Merit: 1000
What's a GPU?
November 12, 2012, 08:00:03 PM
#21
Today I got a call from Dave, BFL's new "Account Manager". I wasn't around to pick it up and will be calling him tomorrow. Does anyone have any questions for BFL aside from the generic "when"?

And has anyone else got a similar call?
legendary
Activity: 952
Merit: 1000
November 12, 2012, 07:37:06 PM
#20
But, have you been banned from BFL's forum too? Nooooo  Cheesy
In no small part because of that fact that I'm never actually on there. Tongue
So you can't see the pictures showing there's not much to show by pictures yet?
https://forums.butterflylabs.com/showthread.php/324-Photos-of-PCBs-cases-and-heatsinks/page4
No I'm a member, so I can see all the pics. I just havn't made it a habit of frequenting there very often.
hero member
Activity: 568
Merit: 500
November 12, 2012, 07:28:58 PM
#19
But, have you been banned from BFL's forum too? Nooooo  Cheesy
In no small part because of that fact that I'm never actually on there. Tongue
So you can't see the pictures showing there's not much to show by pictures yet?
https://forums.butterflylabs.com/showthread.php/324-Photos-of-PCBs-cases-and-heatsinks/page4
legendary
Activity: 952
Merit: 1000
November 12, 2012, 07:15:12 PM
#18
But, have you been banned from BFL's forum too? Nooooo  Cheesy
In no small part because of that fact that I'm never actually on there. Tongue
hero member
Activity: 568
Merit: 500
November 12, 2012, 07:11:19 PM
#17
What did you expect, clowns are only allowed on this board.
Wait, what does that make me?  Shocked
Crazyates!!!
But, have you been banned from BFL's forum too? Nooooo  Cheesy
legendary
Activity: 952
Merit: 1000
November 12, 2012, 06:56:18 PM
#16
What did you expect, clowns are only allowed on this board.
Wait, what does that make me?  Shocked
hero member
Activity: 568
Merit: 500
November 12, 2012, 06:39:34 PM
#15
Just guessing.

Guessing ... well, that's one of the major annoyances on http://forums.butterflylabs.com/
There are so many bootlickers and wannabe BFL employes on there that it's hard to filter out accurate information in all those tons of useless comments.
So many speculations and guesswork.

I posted my question ("working prototype") hoping that a BFL official would respond - but got banned instead.

It seems the purpose of those forums is only mutual sugarcoating and backslapping - to bear with the constantly delayed delivery dates.
What did you expect, clowns are only allowed on this board.
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