BFL MiniRig Line:Concerned - page 3.

k9quaint

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Quote from: BFL-Engineer on September 04, 2013, 07:14:17 PM

Having a 100% error-free production line, means around several thousand employees in several different companies must function as precise as atomic clocks do, with absolutely no human-error. Even robots cannot achieve that, let alone humans. We will do our best to make sure a huge number of products get shipped everyday.

Regards,
Nasser

I have forwarded your comments to Bitfury. I can't promise they will stop making you look bad.

Sitarow

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Quote from: DPoS on September 04, 2013, 07:48:02 PM

Quote from: Dalkore on August 23, 2013, 01:18:10 PM

Quote from: af_newbie on August 23, 2013, 11:18:03 AM

Quote from: EvilLizardApparel on August 23, 2013, 10:47:12 AM

If BFL is purposely slowing the Minirig line, to force big-money investors to switch their investment to the Monarch line, this would be very troubling.

You cannot switch to monarch if you have an order in "fullfilled" state (after one mini rig has shipped).

I suspect they are running out of cases or other parts.

BTW, slowing the shipment rate, only helps the early adopters.

People who have late mini rig orders will switch to monarch, just a matter of time.

How could you run out of parts when you KNOW how many orders you have AND you already have their money?

DING DING DING.. that is one of the main tells of all their bullshit delay lies

I saved 10 years of my life not pressing the buy button last March on a minirig

Consider that if you fell for the estimated delivery time line and paid full price upfront then its even worst as you paid in full, unlike the others who went the trade up route. They got the chance to pay 15k and mine with the trade in hardware for 13 months.

Considering they are sending only 500 GH's 1/3 at a time full paid orders are the worst of the lot.

DPoS

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Quote from: erschiessen on September 04, 2013, 07:40:31 PM

Error free production lines do not mean thousands of employees.

That is just silly.

I know -- it is pathetic excuse..
I got a FORM1 3D printer a few weeks ago.. it is WAY more liable to production errors/calibration than a freakin miner. it was a kickstarter startup and it was only 4 months late

creativex

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Quote from: BFL-Engineer on September 04, 2013, 07:14:17 PM

Having a 100% error-free production line, means around several thousand employees in several different companies must function as precise as atomic clocks do, with absolutely no human-error. Even robots cannot achieve that, let alone humans. We will do our best to make sure a huge number of products get shipped everyday.

Regards,
Nasser

With all due respect sir, with your company's unbroken streak of fail it seems unlikely anyone would expect 100% error-free production from BFL. It might be better to set a reasonable timetable for accomplishing something small and going from there. You know something you can build upon. Say firing your toxic COO in two weeks^tm or meeting even one deadline...ever. No need to get all OCD about obtaining perfection when I'm sure most would be ecstatic to see BFL rise to the level of barely competent. Baby steps...nobody expects you guys to be able to just haul off and produce gear you sold last year.

DPoS

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Quote from: Dalkore on August 23, 2013, 01:18:10 PM

Quote from: af_newbie on August 23, 2013, 11:18:03 AM

Quote from: EvilLizardApparel on August 23, 2013, 10:47:12 AM

If BFL is purposely slowing the Minirig line, to force big-money investors to switch their investment to the Monarch line, this would be very troubling.

You cannot switch to monarch if you have an order in "fullfilled" state (after one mini rig has shipped).

I suspect they are running out of cases or other parts.

BTW, slowing the shipment rate, only helps the early adopters.

People who have late mini rig orders will switch to monarch, just a matter of time.

How could you run out of parts when you KNOW how many orders you have AND you already have their money?

DING DING DING.. that is one of the main tells of all their bullshit delay lies

I saved 10 years of my life not pressing the buy button last March on a minirig

erschiessen

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Activity: 322

Merit: 250

Error free production lines do not mean thousands of employees.

That is just silly.

Xian01

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Christian Antkow

Quote from: BFL-Engineer on September 04, 2013, 07:14:17 PM

Having a 100% error-free production line, means around several thousand employees in several different companies must function as precise as atomic clocks do, with absolutely no human-error. Even robots cannot achieve that, let alone humans. We will do our best to make sure a huge number of products get shipped everyday.
Regards,
Nasser

Looking forward to reading reports about you folks parting the Red Sea and successfully shipping out huge numbers in the next 27 some-odd days.

I imagine it will be wonderful clearing out your backlog of orders on schedule, and meeting a deadline for once.

BFL-Engineer

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Quote from: Dalkore on August 23, 2013, 11:04:47 PM

Quote from: BFL-Engineer on August 23, 2013, 07:38:25 PM

Quote from: EvilLizardApparel on August 23, 2013, 10:47:12 AM

Also Posted in Pre-Sales at BFL Forum

MiniRig Line:Concerned
Via Jody's blog, we can conclude the minirig line made ZERO progress from roughly August 15th until today. It seems ONE 500 GH/s unit has been completed since then (as seen on Jody's Update yesterday). If only one 500 GH/s unit has been completed since the 15th, which is 8 days...How, at ONE 500 GH/s unit EVERY 8 DAYS, will BFL ever complete the backlog?

If BFL is purposely slowing the Minirig line, to force big-money investors to switch their investment to the Monarch line, this would be very troubling.

I welcome BFL to clarify why this line, which so much money has been dumped into by customers, is moving so slowly...Neglect, lack of coordination, or fraud?

Also, since I have 1.5 TH/s to my order...Can I assume, at one 500GH/s rig every 8 days, my order will take 24 DAYS to build and fulfill?

Thanks for your time

PS: I'm not an angry troll, I've invested in the Minirig line and I'm extremely concerned at the lack of progress. And seemingly no effort to correct it..

Are no other MiniRig purchasers as concerned as I am?

Hello EvilLizardApparel,

Just wanted to let you know that MiniRig line was not slowed down in any way, we were just waiting for new boards to arrive to the facility.

Regards,
Nasser

Unacceptable Nasser. BFL has had plenty of time to foresee this and if any part should be slower, its the chips and that is it. BFL has dropped the ball in a time when your customer has few options being that your orders are all pre-orders. If you want to do real customer service, them your big customers how your are going to compensate them for your internal delay because of a lack of foresight.

Having a 100% error-free production line, means around several thousand employees in several different companies must function as precise as atomic clocks do, with absolutely no human-error. Even robots cannot achieve that, let alone humans. We will do our best to make sure a huge number of products get shipped everyday.

Regards,
Nasser

creativex

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Activity: 434

Merit: 250

Sadly Nasser comes off as the most sensible and reasonable of all the BFL con artists and his post in this thread is still contradictory bs designed to placate.

joeventura

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Quote from: plasmoske on August 23, 2013, 08:39:33 PM

Quote from: BFL-Engineer on August 23, 2013, 07:38:25 PM

Just wanted to let you know that MiniRig line was not slowed down in any way, we were just waiting for new boards to arrive to the facility.

Kinda contradicting yourself there Shocked

They haven't slowed down except for the part where they came to a full and complete stop when the parts ran out for a week or two.

Its BFL speak. They train them.

BFL Trainer: Hello new recruit, do you know what time it is?

New Recruit: Yes I do.

BFL Trainer: Well done! Let's try another..... Has the assembly line slowed down?

New Recruit: No

BFL Trainer: Very Good.... One More question..... I have a customer that says they are losing money because you haven't shipped his item. What do you say?

New Recruit: Butterfly Labs has shipped more than anyone else therefore we control the change in difficulty.

BFL Trainer: Well done, go to the shoutbox and make Ascii Art.

ScaryHash

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Quote from: DobZombie on August 25, 2013, 09:02:19 AM

Quote from: bcp19 on August 24, 2013, 11:54:45 AM

Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

Define Pre-Order.

Ordering an item that is not yet in stock or ready to send to you.

I ain't taking that bet.

I'm still waiting for my Jalepenos, fyi.

Anybody that throws more money at BFL hoping for actual shipped hardware has more money then sense. I've learned my lesson.

bcp19

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Activity: 532

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Quote from: DobZombie on August 25, 2013, 09:02:19 AM

Quote from: bcp19 on August 24, 2013, 11:54:45 AM

Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

Define Pre-Order.

Ordering an item that is not yet in stock or ready to send to you.

This is where you and I disagree. A pre-order is an order placed for an item which has not yet been released. When BFL changed their pricing in April, that is when pre-orders ended. At that point in time they knew how much each unit would cost and began taking orders. Those can be considered back-orders since they do not have enough on hand to ship them.

I know this is going to start a new Flame war over BFL, but the truth that no one understands is that when Josh said all pre-orders(sic) would ship by September, he was looking at my definition. Just like everyone does not understand lifetime warranty. Just because *you* think it means *your* lifetime, 99% of the time it means the lifetime of the product in the market.

So, will BFL have shipped all pre-orders by Jan 1? Yup. Will they have shipped ALL orders? Doubtful.

You should really re-word your bet, I could bet against you and take you to court and win the way it is worded now.

Bicknellski

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Quote from: DobZombie on August 25, 2013, 09:02:19 AM

Quote from: bcp19 on August 24, 2013, 11:54:45 AM

Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

Define Pre-Order.

Ordering an item that is not yet in stock.

Need a new term for BFL.

Not quite a Pre-Order something that you never intend on producing then supplant it with "newer" model that costs more and takes even longer to produce.

DobZombie

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Former curator of The Bitcoin Museum

Quote from: bcp19 on August 24, 2013, 11:54:45 AM

Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

Define Pre-Order.

Ordering an item that is not yet in stock or ready to send to you.

YipYip

hero member

Activity: 574

Merit: 500

Quote from: EvilLizardApparel on August 24, 2013, 08:54:54 AM

Quote from: YipYip on August 24, 2013, 04:51:41 AM

Quote from: EvilLizardApparel on August 23, 2013, 07:50:09 PM

Quote from: BFL-Engineer on August 23, 2013, 07:38:25 PM

Quote from: EvilLizardApparel on August 23, 2013, 10:47:12 AM

Also Posted in Pre-Sales at BFL Forum

MiniRig Line:Concerned
Via Jody's blog, we can conclude the minirig line made ZERO progress from roughly August 15th until today. It seems ONE 500 GH/s unit has been completed since then (as seen on Jody's Update yesterday). If only one 500 GH/s unit has been completed since the 15th, which is 8 days...How, at ONE 500 GH/s unit EVERY 8 DAYS, will BFL ever complete the backlog?

If BFL is purposely slowing the Minirig line, to force big-money investors to switch their investment to the Monarch line, this would be very troubling.

I welcome BFL to clarify why this line, which so much money has been dumped into by customers, is moving so slowly...Neglect, lack of coordination, or fraud?

Also, since I have 1.5 TH/s to my order...Can I assume, at one 500GH/s rig every 8 days, my order will take 24 DAYS to build and fulfill?

Thanks for your time

PS: I'm not an angry troll, I've invested in the Minirig line and I'm extremely concerned at the lack of progress. And seemingly no effort to correct it..

Are no other MiniRig purchasers as concerned as I am?

Hello EvilLizardApparel,

Just wanted to let you know that MiniRig line was not slowed down in any way, we were just waiting for new boards to arrive to the facility.

Regards,
Nasser

Nasser,

Your presence in this thread is refreshing. I am glad you came here to actually execute some customer service, and didn't come in here calling concerned customers "monumental assholes". However, by now you should not be running out of chips or other parts...You are in "full production" and have a huge backlog to fill. Your customers did not shell out millions for you guys to still not be at the top of your game after all these months. Your customers are on the cusp of having a failed investment in your company, we have had our faith in you and despair at being continually disappointed. We accepted the reduced specs of your products, now we need you to actually produce and ship them in a timely and competent manner.

Thank you for taking the time to post though, Nasser. You better tell your production coordinators to get there shit together, your customers grow restless and a group lawsuit will be on the horizon if you don't clear the backlog in September. I know it is not personally your fault, the outlook is simply grim. Thank you for informing us regarding the Minirig line, and that it is not a fraudulent or deliberate delay.

This is the formal response format of somebody who is about to get served

What did you mean by that? If you believe I'm being formal and professional due to imminently being "served" a Minirig, you are incorrect. My order is March 2013, I have awhile until I'm "served". If you meant my tone is that of someone who is going to "serve" legal issues to BFL's door if the backlog isn't flying out in September, you would be correct.

I am glad we got there Cheesy

k9quaint

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Quote from: Bicknellski on August 24, 2013, 10:24:14 PM

Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

What why is Josh not betting?

Nasser probably pulled his credit line after he lost 2000 BTC and didn't pay. Grin

Bicknellski

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Activity: 924

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Quote from: DobZombie on August 24, 2013, 09:42:45 AM

Place your bets!

Butterfly Labs Will NOT have all Gen 1 ASIC Pre Orders Shipped Out before 1st January 2014

What why is Josh not betting?

bcp19

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Activity: 532

Merit: 500

Quote from: Viceroy on August 24, 2013, 08:14:18 PM

bump

If you're going to do this... DO IT RIGHT!!!

And a Public Service Announcement!
If you have ordered from BFL and have not yet received your product, you are entitled to a refund whenever you request one (per FTC rules).
First ask Butterfly Labs for one, they will probably say no but you might get lucky.
If you ordered via PayPal you can file a complaint with them even if you are outside the 45 day window. One customer has already gotten a refund from PayPal that was outside the 45 days.
If you ordered via BTC or Bank wire, you can fill out a complaint with the FTC and they will advocate for you with BFL to get your refund. You can also contact the office of the Kansas Attorney General and inform them that you have had your money taken with no product delivered for months, just more promises.

There are also several threads on how to get a refund from BFL, here are two:
https://bitcointalksearch.org/topic/yes-you-can-get-a-refund-from-bfl-266945
https://bitcointalksearch.org/topic/butterfly-labs-did-everything-they-could-to-make-getting-a-refund-impossible-272585

Viceroy

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bump

shackleford

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Quote from: bcp19 on August 24, 2013, 01:35:23 PM

Quote from: shackleford on August 24, 2013, 01:25:47 PM

In my opinion every mini rig that is shipped with a pay date later than the current single date is a stolen board from that production line (they use the same boards if I am not mistaken). Every single that is shipped ahead of the current 3rd mini rig ship date is stolen from that line.

They are absolutely not following their 1/3 shipping plan and they are just doing whatever the hell they feel to give the illusion of shipping faster or giving certain people benefits.

They way they are running this show is a completely retarded train wreck.

Furthermore their monarch line released last sat morning starts a whole new pay date regardless of your original pay date unlike current waiting line. The early numbers for that (people who supposedly will get the cards months before people who converted a day or two after the announcement) were sold out almost immediately..Gee I wonder who got the heads up on that....

wow, they stole for the mini from the singles while stealing for the singles from the mini? That means they stole from the mini for the mini!!!!!!!!

You got it... taking boards form 6/23 MR orders so they can say they are shipping MR 7/28 orders (outside of first month).

Topic: BFL MiniRig Line:Concerned - page 3. (Read 7031 times)