✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️ - page 258.

Bitcasino.io Support

copper member

Activity: 1157

Merit: 1751

#1 VIP Crypto Casino

Quote from: JonSnow86 on September 01, 2019, 07:50:05 PM

Hi All,

I trust you are well.
I have had the most unfortunate and unpleasant experience with bitcasino.io.
I registered a new account, made quite a few deposits and upon requesting a cashout, my account was just disabled and no evidence provided but they claimed I had another account but I do not.
I use VPN sometimes for Netflix etc but I had sent through my ID and selfie for verification purposes but they just took my deposits,confiscated my winnings and that was it!
Can someone plz advise me if there is anything I can do as I am really tired of losing money to fraudulent casinos.
Username is thomasbenjamin92 at bitcasino.io

Please can someone advise me.

Quote from: JonSnow86 on September 02, 2019, 04:25:39 AM

Hi All,

Can you kindly advise on any forums or dispute resolution sites that I could contact to assist me with a prompt resolution.
I will not stand for this. We work hard for our money and for someone to steal from us in this manner is very sad.
I have contacted LCB but they just said that they are a forum and not a regulating authority and cannot assist me if the casino refuses to pay.
I would like this casino to be blacklisted somehow as CURACAO licensing has hardly assisted players with problems experienced with some of their members.

Any advice would be appreciated

Hello JonSnow86,

I have been in talks with our fraud team and they got back to me with this:

Quote

"We have found the user to have registered around 100 accounts since early 2019, depositing with ETH and claiming the first and second deposit bonuses and the then offered freespins. As these bonuses and promotions are once per user by our terms and conditions, any withdrawals from alternative accounts were halted. On early accounts withdrawals were returned but as the user persisted and after multiple warnings no more deposits were refunded.

After that the user began to claim self exclusion due to gambling problem, attempting to bypass our withdrawal fraud checks through responsible gaming. When this did not work the user opened a complaint on AskGamblers and our licence provider, both which were settled by providing evidence of the breach.

The user then began posting complaints on our thread in the LCB forum from multiple accounts, to what our fraud team again provided sufficient evidence of fraud to the forum moderators to settle the complaints.

Link to AskGamblers
Link to LCB

Cheers,
Karl
Bitcasino.io

JonSnow86

newbie

Activity: 9

Merit: 0

Hi All,

Can you kindly advise on any forums or dispute resolution sites that I could contact to assist me with a prompt resolution.
I will not stand for this. We work hard for our money and for someone to steal from us in this manner is very sad.
I have contacted LCB but they just said that they are a forum and not a regulating authority and cannot assist me if the casino refuses to pay.
I would like this casino to be blacklisted somehow as CURACAO licensing has hardly assisted players with problems experienced with some of their members.

Any advice would be appreciated

TwitchySeal

legendary

Activity: 2562

Merit: 2045

Join the world-leading crypto sportsbook NOW!

Quote from: JonSnow86 on September 01, 2019, 07:50:05 PM

Hi All,

I trust you are well.
I have had the most unfortunate and unpleasant experience with bitcasino.io.
I registered a new account, made quite a few deposits and upon requesting a cashout, my account was just disabled and no evidence provided but they claimed I had another account but I do not.
I use VPN sometimes for Netflix etc but I had sent through my ID and selfie for verification purposes but they just took my deposits,confiscated my winnings and that was it!
Can someone plz advise me if there is anything I can do as I am really tired of losing money to fraudulent casinos.
Username is thomasbenjamin92 at bitcasino.io

Please can someone advise me.

OT (kinda) Post:

Shortly, you'll be in contact with someone who goes by 'game-protect'.

Do not send them any money or personal information - no matter what they say.

They will try to convince you to send them 5% of whatever you claim is owed by bitcasino.io . It's a scam. A 100%, without a doubt, scam.

Feel free to fuck with them and waste their time though.

JonSnow86

newbie

Activity: 9

Merit: 0

Hi All,

I trust you are well.
I have had the most unfortunate and unpleasant experience with bitcasino.io.
I registered a new account, made quite a few deposits and upon requesting a cashout, my account was just disabled and no evidence provided but they claimed I had another account but I do not.
I use VPN sometimes for Netflix etc but I had sent through my ID and selfie for verification purposes but they just took my deposits,confiscated my winnings and that was it!
Can someone plz advise me if there is anything I can do as I am really tired of losing money to fraudulent casinos.
Username is thomasbenjamin92 at bitcasino.io

Please can someone advise me.

btmarketmod

jr. member

Activity: 47

Merit: 2

I will be fair to bitcasino and say that I finally hit a win bigger than 500x after losing 200k today: https://www.youtube.com/watch?v=rJy7vSdT4eQ&feature=youtu.be

2 Euro bet on jamming jars.

ralle14

legendary

Activity: 3206

Merit: 1885

Metawin.com

Quote from: BTCevo on August 28, 2019, 11:35:28 AM

What is your point here? As I can see players always aim to profit, no matter how much profit as long as they can get much of it then it wont stop. What you are saying here is really absurd and hard to understand, so please trying to make this more clear. And btw not all people are doing this for fun, some of them using some of their bankroll to make some profit here as well

His point is that gamblers need to take their losses when it's given to them. When I was still very active in playing slots I also had a long losing streak because of it I was forced to stop playing. Bitmarket is spending a lot and sharing videos from his side but he needs to understand that it's possible for him to not profit as well in his future slot sessions. He could win big from a few bets but still fail to profit.

Kevinn22

jr. member

Activity: 64

Merit: 4

Quote from: Moonmanmun on August 28, 2019, 09:04:13 PM

Quote from: Kevinn22 on August 28, 2019, 04:33:30 PM

There is a whole thread from this guy complaining he lost 200k and never being able to withdraw.

Heres what btmarketmod says

https://bitcointalksearch.org/topic/m.52061870

Go read the thread he created(if it’s not already edited). He literally said he has never won

Moonmanmun

jr. member

Activity: 243

Merit: 9

Quote from: Kevinn22 on August 28, 2019, 04:33:30 PM

There is a whole thread from this guy complaining he lost 200k and never being able to withdraw.

Heres what btmarketmod says

https://bitcointalksearch.org/topic/m.52061870

Kevinn22

jr. member

Activity: 64

Merit: 4

Quote from: BTCevo on August 28, 2019, 11:35:28 AM

Quote from: Kevinn22 on August 27, 2019, 10:26:21 PM

I have a very strange feeling that this guy is extremely new to gambling.
New gamblers are always chasing those losses & thinking no matter how much in the red they are, that at some point they 'have' to become positive.
1 bonus video shows nothing, and certainly the wins that bitcasino posted here (and you never denying you received), shows that you just may be exaggerating your self-calculated RTP.
Hell, I have a folder full of 3x-25x bonus videos. It doesn't mean anything.
You really have a gambling problem (don't we all) and should self-exclude. Gambling is about the entertainment and clearly you don't even get that out of it.
Sorry man.

Now.... if we wanna all chime in and complain about the complete lack of deposit bonuses bitcasino has Cool

I'm all for it

What is your point here? As I can see players always aim to profit, no matter how much profit as long as they can get much of it then it wont stop. What you are saying here is really absurd and hard to understand, so please trying to make this more clear. And btw not all people are doing this for fun, some of them using some of their bankroll to make some profit here as well

There is a whole thread from this guy complaining he lost 200k and never being able to withdraw.

Lucky7btc

hero member

Activity: 1299

Merit: 502

Quote from: Bitcasino.io Support on August 27, 2019, 10:08:37 AM

Quote from: btmarketmod on August 27, 2019, 07:44:45 AM

Quote from: Bitcasino.io Support on August 27, 2019, 07:38:02 AM

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Hi again btmarketmod

In case you didn't notice the previous reply, please have a look at it. Also please check the new reply below the old one.

Quote from: Bitcasino.io Support on August 22, 2019, 07:24:13 AM

Quote from: btmarketmod on August 22, 2019, 05:55:37 AM

Snipped

snipped

I went to personally check your last 24 hour history (to clarify, this does not mean he played 24 hours straight) - decent 600 pages to see if you were unlucky without having big wins like claimed above:

1) 0.0012 ETH bet - 0.0492 ETH win (41x)
2) 0.0012 ETH bet - 0.2005 ETH win (167x)
3) 0.0024 ETH bet - 0.3737 ETH win (155x)
4) 0.24 mBTC bet - 19 mBTC win (79x)
5) 0.24 mBTC bet - 61.164 mBTC win (254x)
6) 0.24 mBTC bet - 26.88 mBTC win (108x)
7) 0.21 mBTC bet - 15.61 mBTC win (74x)

Then you made a withdrawal of your winnings: 70 mBTC and left some balance to your account. After that gameplay continued, where you made couple more deposits but didn't manage to win big like before.

I'd like to add again that there's no way at all to set your or any other account to not win big, or win any jackpots and what not on our site. These games are provided by our game providers who test their games to make sure they perform as they're suppose to.

The games are based on luck and sometimes it strikes extremely well and sometimes it shows you the other side of it. I hope this finally clarifies the topic.

Cheers,
Karl
Bitcasino.io

Hi Karl

Seeing as you can post my wins, would you mind sharing my biggest session losses here as well and also the amount of bets lost? I find it funny that I only win on bitcasino when my bet is lowered to almost the minimum. I've had sessions where I've lost 75k euro at 50 euro bets. Thats a 1500x loss. Have I ever had a win of 1500x?

There are always two sides to every story, which is why I have posted the biggest wins from the sessions you've had with us after making the gameplay videos as those videos have not told the whole story.

This kind of communication is quite unfair to the Bitcointalk community when the recorded videos are not showing the complete story.

Cheers,
Karl
Bitcasino.io

No, post his biggest losses like he said!

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: Kevinn22 on August 27, 2019, 10:26:21 PM

I have a very strange feeling that this guy is extremely new to gambling.
New gamblers are always chasing those losses & thinking no matter how much in the red they are, that at some point they 'have' to become positive.
1 bonus video shows nothing, and certainly the wins that bitcasino posted here (and you never denying you received), shows that you just may be exaggerating your self-calculated RTP.
Hell, I have a folder full of 3x-25x bonus videos. It doesn't mean anything.
You really have a gambling problem (don't we all) and should self-exclude. Gambling is about the entertainment and clearly you don't even get that out of it.
Sorry man.

Now.... if we wanna all chime in and complain about the complete lack of deposit bonuses bitcasino has Cool

I'm all for it

What is your point here? As I can see players always aim to profit, no matter how much profit as long as they can get much of it then it wont stop. What you are saying here is really absurd and hard to understand, so please trying to make this more clear. And btw not all people are doing this for fun, some of them using some of their bankroll to make some profit here as well

DeathAngel

legendary

Activity: 3080

Merit: 1593

#1 VIP Crypto Casino

btmarketmod is still embarrassing himself on an almost daily basis then, lol. Kudos to bitcasino.io support for detailing his huge wins which makes him look like an utter moron.

Kevinn22

jr. member

Activity: 64

Merit: 4

I have a very strange feeling that this guy is extremely new to gambling.
New gamblers are always chasing those losses & thinking no matter how much in the red they are, that at some point they 'have' to become positive.
1 bonus video shows nothing, and certainly the wins that bitcasino posted here (and you never denying you received), shows that you just may be exaggerating your self-calculated RTP.
Hell, I have a folder full of 3x-25x bonus videos. It doesn't mean anything.
You really have a gambling problem (don't we all) and should self-exclude. Gambling is about the entertainment and clearly you don't even get that out of it.
Sorry man.

Now.... if we wanna all chime in and complain about the complete lack of deposit bonuses bitcasino has Cool

I'm all for it

Bitcasino.io Support

copper member

Activity: 1157

Merit: 1751

#1 VIP Crypto Casino

Quote from: btmarketmod on August 27, 2019, 07:44:45 AM

Quote from: Bitcasino.io Support on August 27, 2019, 07:38:02 AM

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Hi again btmarketmod

In case you didn't notice the previous reply, please have a look at it. Also please check the new reply below the old one.

Quote from: Bitcasino.io Support on August 22, 2019, 07:24:13 AM

Quote from: btmarketmod on August 22, 2019, 05:55:37 AM

Snipped

snipped

I went to personally check your last 24 hour history (to clarify, this does not mean he played 24 hours straight) - decent 600 pages to see if you were unlucky without having big wins like claimed above:

1) 0.0012 ETH bet - 0.0492 ETH win (41x)
2) 0.0012 ETH bet - 0.2005 ETH win (167x)
3) 0.0024 ETH bet - 0.3737 ETH win (155x)
4) 0.24 mBTC bet - 19 mBTC win (79x)
5) 0.24 mBTC bet - 61.164 mBTC win (254x)
6) 0.24 mBTC bet - 26.88 mBTC win (108x)
7) 0.21 mBTC bet - 15.61 mBTC win (74x)

Then you made a withdrawal of your winnings: 70 mBTC and left some balance to your account. After that gameplay continued, where you made couple more deposits but didn't manage to win big like before.

I'd like to add again that there's no way at all to set your or any other account to not win big, or win any jackpots and what not on our site. These games are provided by our game providers who test their games to make sure they perform as they're suppose to.

The games are based on luck and sometimes it strikes extremely well and sometimes it shows you the other side of it. I hope this finally clarifies the topic.

Cheers,
Karl
Bitcasino.io

Hi Karl

Seeing as you can post my wins, would you mind sharing my biggest session losses here as well and also the amount of bets lost? I find it funny that I only win on bitcasino when my bet is lowered to almost the minimum. I've had sessions where I've lost 75k euro at 50 euro bets. Thats a 1500x loss. Have I ever had a win of 1500x?

There are always two sides to every story, which is why I have posted the biggest wins from the sessions you've had with us after making the gameplay videos as those videos have not told the whole story.

This kind of communication is quite unfair to the Bitcointalk community when the recorded videos are not showing the complete story.

Cheers,
Karl
Bitcasino.io

btmarketmod

jr. member

Activity: 47

Merit: 2

Quote from: Bitcasino.io Support on August 27, 2019, 07:38:02 AM

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Hi again btmarketmod

In case you didn't notice the previous reply, please have a look at it. Also please check the new reply below the old one.

Quote from: Bitcasino.io Support on August 22, 2019, 07:24:13 AM

Quote from: btmarketmod on August 22, 2019, 05:55:37 AM

Snipped

Hi btmarketmod,

I'm sorry to see you were not lucky with these Jammin Jars bonuses. Sometimes the bonus games just run cold and there's not much that can be done for them - you can either change the slot or hope for a better bonus Undecided

When you mention fair above, I can only comment that I went through the last 5 hours of your gameplay and there are couple things to mention for wider audience which does not come up with the video (correct me if I am wrong):

1. Earlier today on Jammin Jars you made a 0.11 mBTC bet and won 11.19 mBTC, which is a 100x win! I'm not sure if it was from base game or bonus, but that's pretty good

2. Some time later you were playing The Dog House slot, where your 0.24 mBTC bet paid out a big 123.492 mBTC win! That's over 500x your bet which is insane (to most at least)

That round seemed to have lasted some time so it must have been the bonus game at the end?

To add: We have no control over the game provider slots, the bonuses, nor your account that would be "doomed" for you to not receive big payouts on Jammin Jars bonus game.

I went to personally check your last 24 hour history (to clarify, this does not mean he played 24 hours straight) - decent 600 pages to see if you were unlucky without having big wins like claimed above:

1) 0.0012 ETH bet - 0.0492 ETH win (41x)
2) 0.0012 ETH bet - 0.2005 ETH win (167x)
3) 0.0024 ETH bet - 0.3737 ETH win (155x)
4) 0.24 mBTC bet - 19 mBTC win (79x)
5) 0.24 mBTC bet - 61.164 mBTC win (254x)
6) 0.24 mBTC bet - 26.88 mBTC win (108x)
7) 0.21 mBTC bet - 15.61 mBTC win (74x)

Then you made a withdrawal of your winnings: 70 mBTC and left some balance to your account. After that gameplay continued, where you made couple more deposits but didn't manage to win big like before.

I'd like to add again that there's no way at all to set your or any other account to not win big, or win any jackpots and what not on our site. These games are provided by our game providers who test their games to make sure they perform as they're suppose to.

The games are based on luck and sometimes it strikes extremely well and sometimes it shows you the other side of it. I hope this finally clarifies the topic.

Cheers,
Karl
Bitcasino.io

Hi Karl

Seeing as you can post my wins, would you mind sharing my biggest session losses here as well and also the amount of bets lost? I find it funny that I only win on bitcasino when my bet is lowered to almost the minimum. I've had sessions where I've lost 75k euro at 50 euro bets. Thats a 1500x loss. Have I ever had a win of 1500x?

Bitcasino.io Support

copper member

Activity: 1157

Merit: 1751

#1 VIP Crypto Casino

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Hi again btmarketmod

In case you didn't notice the previous reply, please have a look at it. Also please check the new reply below the old one.

Quote from: Bitcasino.io Support on August 22, 2019, 07:24:13 AM

Quote from: btmarketmod on August 22, 2019, 05:55:37 AM

Snipped

Hi btmarketmod,

I'm sorry to see you were not lucky with these Jammin Jars bonuses. Sometimes the bonus games just run cold and there's not much that can be done for them - you can either change the slot or hope for a better bonus Undecided

When you mention fair above, I can only comment that I went through the last 5 hours of your gameplay and there are couple things to mention for wider audience which does not come up with the video (correct me if I am wrong):

1. Earlier today on Jammin Jars you made a 0.11 mBTC bet and won 11.19 mBTC, which is a 100x win! I'm not sure if it was from base game or bonus, but that's pretty good

2. Some time later you were playing The Dog House slot, where your 0.24 mBTC bet paid out a big 123.492 mBTC win! That's over 500x your bet which is insane (to most at least)

That round seemed to have lasted some time so it must have been the bonus game at the end?

To add: We have no control over the game provider slots, the bonuses, nor your account that would be "doomed" for you to not receive big payouts on Jammin Jars bonus game.

I went to personally check your last 24 hour history (to clarify, this does not mean he played 24 hours straight) - decent 600 pages to see if you were unlucky without having big wins like claimed above:

1) 0.0012 ETH bet - 0.0492 ETH win (41x)
2) 0.0012 ETH bet - 0.2005 ETH win (167x)
3) 0.0024 ETH bet - 0.3737 ETH win (155x)
4) 0.24 mBTC bet - 19 mBTC win (79x)
5) 0.24 mBTC bet - 61.164 mBTC win (254x)
6) 0.24 mBTC bet - 26.88 mBTC win (108x)
7) 0.21 mBTC bet - 15.61 mBTC win (74x)

Then you made a withdrawal of your winnings: 70 mBTC and left some balance to your account. After that gameplay continued, where you made couple more deposits but didn't manage to win big like before.

I'd like to add again that there's no way at all to set your or any other account to not win big, or win any jackpots and what not on our site. These games are provided by our game providers who test their games to make sure they perform as they're suppose to.

The games are based on luck and sometimes it strikes extremely well and sometimes it shows you the other side of it. I hope this finally clarifies the topic.

Cheers,
Karl
Bitcasino.io

btmarketmod

jr. member

Activity: 47

Merit: 2

Quote from: Flagship11 on August 27, 2019, 12:19:27 AM

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me
I am clearly set up to lose every single deposit on this site.

Didnt you lose over 200,000 Euros? You got some balls still showing your face around here lol

Lol love the memes but yeah it really sucks. I’m losing over 20 deposits a week. Keep thinking my luck has to change eventually. I’ve been playing the same 5 slots for a month now. Thousands and thousands of spins and my biggest win ever was like 200x on a 0.20p bet because my funds ran out before the bonus hit and I had to decrease my bet.

Flagship11

full member

Activity: 853

Merit: 144

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me
I am clearly set up to lose every single deposit on this site.

Didnt you lose over 200,000 Euros? You got some balls still showing your face around here lol

Lucky7btc

hero member

Activity: 1299

Merit: 502

Quote from: btmarketmod on August 26, 2019, 03:00:24 PM

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Yep, that's why I quit playing here. They were busted for having fake games in the past.

btmarketmod

jr. member

Activity: 47

Merit: 2

Okay I get it. Bitcasino, you don't want to pay me. I keep dumping thousands of euro's into your site every week and win nothing.

Another prime example of a game I got tonight. 16 Free spins on a 2 euro bet, 7x win on a very high RTP slot. I've never seen anyone get such a high amount of spins on this game (Dog house)

https://youtu.be/ApL8LIwxDP8

You are clearly not going to let me win anything substantial no matter what my bet size is. For everyone that doesn't know about my losses here is my previous thread: https://bitcointalksearch.org/topic/how-i-lost-200000-euro-on-bitcasinoio-5169219

I am clearly set up to lose every single deposit on this site.

Topic: ✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️ - page 258. (Read 90586 times)