Topic: Bitcasino.io Scam - page 2. (Read 682 times)
If I'm not wrong, there is a signature campaign running here for bitcasino. jeremy is in charge of maintaining the campaign. You should contact with him so that he can contact with responsible person to solve this issue.
There are really a lot of bitcoin online gambling site that are scams and fraud, that is why it is difficult to find a bitcoin casino that you can trusted and to put your funds to play on it. But there are still several great and trusted bitcoin casino like vegascasino that i mostly play poker here and other games like slot games, baccarat, and blackjack because it gives great bonuses and prizes when you start playing it everyday.
Vegascasino is a scam and there are lot of accounts were shilling for this casino all around the forum,and posting irrelevant comments with link to their casino so if you think this is a trusted site then read this VEGASCASINO.IO SCAM ! All funds confiscated and account blocked There are really a lot of bitcoin online gambling site that are scams and fraud, that is why it is difficult to find a bitcoin casino that you can trusted and to put your funds to play on it. But there are still several great and trusted bitcoin casino like vegascasino that i mostly play poker here and other games like slot games, baccarat, and blackjack because it gives great bonuses and prizes when you start playing it everyday.
I haven't play in bitcasino.io, that is why i cannot relate if it is really a scam or a fraud but it is true that it is difficult to find a trusted online gambling site. I also have played in online casino because i love playing slots game and i don't like to bet large amount of profit.
There are really a lot of bitcoin online gambling site that are scams and fraud, that is why it is difficult to find a bitcoin casino that you can trusted and to put your funds to play on it. But there are still several great and trusted bitcoin casino like vegascasino that i mostly play poker here and other games like slot games, baccarat, and blackjack because it gives great bonuses and prizes when you start playing it everyday.
~snipped~
They have new bitcointalk account as well as new ANN thread:
Bitcasino.io Support last active yesterday.
New ANN thread of bitcasino.io
So OP can post it on the new ANN thread or contact the bitcointalk account of bitcasino. Hopefully there will be good solution for this case.
Thanks didn't see that.
However the picture is still the same. Running by the same user.
Well then, OP can try his luck there. Hopefully the "moderated" thread will not take an advantage over OP.
I see no scam here. Anyways, do you have the screenshot or proof? You can try to open a scam accusations against them but I don't know if this could be considered intentional on their part. There could be issues on your end as well, like your pc lagging or intermittent connections.
It's been two days since OP made this thread, and until now he still did not make a scam accusation, therefore we can conclude that he is not serious with his accusation with the site, or probably this has been settled already and he forget to update this thread. 
i was VIP customer in bitcasino i deposited more then 10 bitcoin in one year
i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
Sometimes issues can arrive and banning the chat for 24 hrs is a normal thing. Maybe you were rude in your behavior etc.
The best thing is to email to their support or open a support ticket if this option is available.
i was VIP customer in bitcasino i deposited more then 10 bitcoin in one year
i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
As far as i know Bitcasino.io is a legit site and they do not do any sort of scam activities. You need to proof your scam accusations with visual proofs else it is difficult to believe them.
Also did you really deposit 10 BTC on their site ?
I see no scam here. Anyways, do you have the screenshot or proof? You can try to open a scam accusations against them but I don't know if this could be considered intentional on their part. There could be issues on your end as well, like your pc lagging or intermittent connections.
It could just be a minor glitch at your end. If you got a ban then all you can do is wait for a representative in their ANN to talk with you. I understand that you got annoyed from the glitch and made your loss but I think that if you report kindly then the staff would listen and won't ban you.
Their official bitcointalk account here is not active anymore and quite have a bad reputation.
https://bitcointalk.org/index.php?action=trust;u=207035
Main Thread is also locked and you will sees irregularity just by browsing replies there.
https://bitcointalksearch.org/topic/bitcasinoio-the-fun-fast-and-fair-gaming-experience-395617
Your last resort was to patiently talk with their support again and again. We aren't sure what's the reason behind your case either a)bug or glitch or b)delay on your side e.g internet related or machine performance
Support is recently online for this day but haven't replied.
Probably you were not careful enough at that moment, I am sure their support staff will be immediately fired if they do this kind of behaviour with a player that has deposited 10 bitcoins, post in their official thread and I think there you will find your answers, they will investigate the issue and hopefully will tell you exactly what happened.
Maybe you complain in their ANN as Bitinity said, so you can get an answer from them, but somehow, I think they don't want to ruin their reputations as the other member said.
I think there is miscommunication between you and the sales representative so you cannot get the right answer. I hope it will clear later by a chat with their support system or the OP that online in their ANN.
I think there is miscommunication between you and the sales representative so you cannot get the right answer. I hope it will clear later by a chat with their support system or the OP that online in their ANN.
Bitcasino has a active signature campaign going on for some time now almost 10 months.
They are paying people like myself and others too.
OP it sounds like you may have accidentally bet too much and werent kind to support.
This is all I can think for banning you account for 24 hours.
You should try the live support feature rather then talking with people here who just want pay for posting.
They are paying people like myself and others too.
OP it sounds like you may have accidentally bet too much and werent kind to support.
This is all I can think for banning you account for 24 hours.
You should try the live support feature rather then talking with people here who just want pay for posting.
You have your point. The OP should reach out directly to them and if he feels that they are still ignoring him, he can create a thread in the scam accusations board. They will seriously consider his case and might be resolved faster.
This is nowhere near scam. The problem you mention could be from your browser. Such happens when browsers become unresponsive or your machine memory is failing you.
This might be his case. This online casino has been here and been promoted for so long already. They would not ruin their reputation by simple misunderstanding only.
This is nowhere near scam. The problem you mention could be from your browser. Such happens when browsers become unresponsive or your machine memory is failing you.
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i never had issues before
Since You did not see any issue for a year where you deposited about 10 btc, So it can be any bug of this site. So I suggest you be patient until the problem solved. For solving the problem contact support and wait for their helpful reply by the official support. And if they ignore again and again then you should create a scam Accusation. Good luck hope the problem will be solved.
With the information presented above, I think it should only be sent to the support.
You post here and this should be move to scam accusation section since the title itself is "Bitcasino.io Scam".
If you don't get this issue solve, you then have to provide all the necessary evidence you have to get some here from the community.
You post here and this should be move to scam accusation section since the title itself is "Bitcasino.io Scam".
If you don't get this issue solve, you then have to provide all the necessary evidence you have to get some here from the community.
Bitcasino has a active signature campaign going on for some time now almost 10 months.
They are paying people like myself and others too.
OP it sounds like you may have accidentally bet too much and werent kind to support.
This is all I can think for banning you account for 24 hours.
You should try the live support feature rather then talking with people here who just want pay for posting.
They are paying people like myself and others too.
OP it sounds like you may have accidentally bet too much and werent kind to support.
This is all I can think for banning you account for 24 hours.
You should try the live support feature rather then talking with people here who just want pay for posting.
i was VIP customer in bitcasino i deposited more then 10 bitcoin in one year
i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
That's unfortunate. This might have been an issue on your side. Obviously they get tons of people everyday screaming that they have been scammed due to a "bug". They probably thought you were one of them unfortunately. But, that is quite unprofessional move to instantly ban someone instead of looking into it :/. i was their regular customer
i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io
1) i clicked Ante 20mb i didnt see coin placed inside circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste
when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io
i asked their manager number and they refuse to respond and close my chat and ban it for 24hours
Try to replicate the steps to create the bug. Capture an unedited video of it and send it to them. This might help you convince them enough and they might acknowledge their problem.
~snipped~
They have new bitcointalk account as well as new ANN thread:
Bitcasino.io Support last active yesterday.
New ANN thread of bitcasino.io
So OP can post it on the new ANN thread or contact the bitcointalk account of bitcasino. Hopefully there will be good solution for this case.
Thanks didn't see that.
However the picture is still the same. Running by the same user.
Well then, OP can try his luck there. Hopefully the "moderated" thread will not take an advantage over OP.
its really hard to prove out if you didnt caught the actually situation or providing proofs but as a player and you had experienced such
problem you will surely fight for that.
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