Has anyone been blocked or had a locked account here?
I enjoy gambling from time to time.. Not a lot, just playing around.. I loaded my account with 75mbtc and started playing. Went from 75 to 40 then 40 to 150 to 90. Then, boom, I can't play any more after hours of playing. The wheels just spin and spin. I can no longer place bets on any live game or any slot / video game. Literally NO GAME would work properly.
I talked to support for a good 10-15 minutes. They go through the usual responses, must be your browser, bla bla. I closed and restarted browser 5 times, cleared cache, and even attempted to change my ip address. Nothing worked, everything was still the same.
Then, I go create a new account, load it with 75mbtc again and everything was working! I contacted support to tell them, hey everything is working on this second account. Then, after I get done with the conversation with them my new account was no longer working!!
They're saying they will check into it and get back to me. But I'm like 99.9% sure they blocked my account. Previously when I would withdrawal funds it would process very quickly. I've now had a withdrawal request in for about 30 minutes and nothing has processed yet.
So, How many people here have been blocked, had locked accounts or funds frozen at bitcasino.io ?
Hey mate, i can tell you i spend alot of time on bitcasino.io and very very rarely are there any issues like this. My deposits are instant ( 1 second from my mycelium to bitcasino. Yes i am that lame ) and once confirmed ( 20 minutes or so) withdrawals are recieved faster than any other casino i play. ( vip at mbit and play bitstarz, 7bit etc etc) On the few occasions this has happened with reels that dont stop etc its my wifi/4g. I ran speed test everytime i was having issues on a mobile/laptop and my speed had dropped from 110mbps to around 5mbps. Never ever had an issue on my pc. I enjoy bit casino alot, but they need to do some work to their vip program. Leo vegas have given me $1000 in the past two weeks and about 300 free spins this month. bitstarz have given me about 50 spins recently as have mbit. I wagered and lost about 5 thousand dollars today and my bonus bar moved less than 2% from 79 to 80 percent or something.
Also you can use their bonuses on evoloution roulette which is the only roulette i enjoy. Bitstarz you can.