Hi Gamblers
I have been playing on this site for 9 months and whilst the general sensation is a happy one, I like to inform you the prize reward system is a nightmare. I was made VIP fairly quickly after I joined, Andrea my host told me I could pick a gift of my choice and she would set a target for me to wager in order to receive this. I decided I wanted a new Iphone 6 and a target of 700 BTC (wagered) was set. It took me a few months, but I hit target and informed Andrea to send me the phone. This went all smoothly!
I carried on playing, as I trusted the site more and more over time my bets increased. It was not long that I had accumulated a further 2500 BTC (wagered). Thinking I had enough for another Phone (for family), I contacted Andrea and asked for another phone to be sent. To my surprise, she replied that I needed 3000 BTC and that my current balance was not enough. I later received a disturbing email saying that whilst I have been playing on roulette, a mistake on their system resulted in over paying me and that my points would be wiped to balance the mistake and that a new phone would now have a target of 5000 BTC. I obviously complained to Andrea and she kindly addressed this with her managers and won the decision to send the second phone.
So a fairy tale ending, but the drama was not needed...your casino is one of the best experience I have even had with the VIP service exceeding the likes of BetVictor and William Hill, but your targets for prizes is seriously ridicules. Your promotions team need a dose of reality if they expect someone to wager 5000 BTC (£750,000) in order to receive a £650 phone.
With these high targets I am in two minds to carry on playing at BitCasino. Regardless if I stay or move on...my VIP hostess Andrea - YOU ARE THE BEST!!!
Has anyone else choose any prizes, I would like to hear the targets set.
I have been playing on this site for 9 months and whilst the general sensation is a happy one, I like to inform you the prize reward system is a nightmare. I was made VIP fairly quickly after I joined, Andrea my host told me I could pick a gift of my choice and she would set a target for me to wager in order to receive this. I decided I wanted a new Iphone 6 and a target of 700 BTC (wagered) was set. It took me a few months, but I hit target and informed Andrea to send me the phone. This went all smoothly!
I carried on playing, as I trusted the site more and more over time my bets increased. It was not long that I had accumulated a further 2500 BTC (wagered). Thinking I had enough for another Phone (for family), I contacted Andrea and asked for another phone to be sent. To my surprise, she replied that I needed 3000 BTC and that my current balance was not enough. I later received a disturbing email saying that whilst I have been playing on roulette, a mistake on their system resulted in over paying me and that my points would be wiped to balance the mistake and that a new phone would now have a target of 5000 BTC. I obviously complained to Andrea and she kindly addressed this with her managers and won the decision to send the second phone.
So a fairy tale ending, but the drama was not needed...your casino is one of the best experience I have even had with the VIP service exceeding the likes of BetVictor and William Hill, but your targets for prizes is seriously ridicules. Your promotions team need a dose of reality if they expect someone to wager 5000 BTC (£750,000) in order to receive a £650 phone.
With these high targets I am in two minds to carry on playing at BitCasino. Regardless if I stay or move on...my VIP hostess Andrea - YOU ARE THE BEST!!!
Has anyone else choose any prizes, I would like to hear the targets set.
I am just wondering that how is your earning or losses here? It seems that you are a gamble guru, so you even don't need to buy the phone, or you don't need to gamble a lot and take so risky for a phone here.
I guess you have won a lot of money here, so they hope you wager more, ordinary people lost money on casinos in the end, although they may win a lot, they would lose all eventually, so I think they hope you lose all of your money, that's why they set a very high wager for a phone, of course they can easily afford for a phone if you lose lots of money in this casino.
Currently I am at a win, but you are right...in time I will lose it all and then some. Casinos love me as I spend alot of time there. The best is BetVictor, they randomly just send me items like ipads and laptops. pens
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