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Topic: bitcoinlivebets.com stealing all my winnings 30 BTC - page 4. (Read 14774 times)

hero member
Activity: 569
Merit: 500
We didn't banish this user after we found the second account or the crawling actions. We just alludet, that we don't allow it in general. So the user could and can bet, deposit and withdrawl all the time.

We paid the exactly requested amount.

https://blockchain.info/de/tx/0954400b3b0a4d90063c2fc14e822a371dd58f5e0425cc2f5d1839187694eb06
https://blockchain.info/de/tx/a83779b04c91a6803b3d86bdd1378eeaee0834c2efe30ccb45a50ffc5aebd21b
By the way, we paid also your 26 BTC you requested with your first account.

I still don't get what is exactly the problem. It seems like that the user is now saying, he didn't add following bet to his account:


I hope it is okay to post your bet slips after you started this thread so I can defend our service a little bit. Of course I can remove it or post your transaction logs if you allow it.

After his lose of this bet slip, he threated us on several support tickets to pay the full amount he lost or he will publish something:
 
Quote
if i dont get my withdrawal i think your site will ...
(thus was it written)

Our site is after a lot of work more worth than I can allow to get a bad reputation by holding back some btc or similar things. We try to continue to offer a reliable service with honest methods. We expect honesty on the user side, too.


you paid out only 10% of my withdrawal     i requested 12 BTC and 20.89 BTC  

max bet is only 3 BTC , so it is imposibble to bet 29,601 BTC (with all my account balance amount) , you are lying again , or you have a very big bug in your site engine

i will share you all my account histroy , i made screenshots

"Minimum bet: 0.001 BTC, maximum bet 3 BTC per bet combination"

EFS
staff
Activity: 3822
Merit: 2123
Crypto Swap Exchange
I hope problem is solved sbrzol. I really like this site, I know they work hard. I hope they will be here forever.
sr. member
Activity: 434
Merit: 250
We didn't banish this user after we found the second account or the crawling actions. We just alludet, that we don't allow it in general. So the user could and can bet, deposit and withdrawl all the time.

We paid the exactly requested amount.

https://blockchain.info/de/tx/0954400b3b0a4d90063c2fc14e822a371dd58f5e0425cc2f5d1839187694eb06
https://blockchain.info/de/tx/a83779b04c91a6803b3d86bdd1378eeaee0834c2efe30ccb45a50ffc5aebd21b
By the way, we paid also your 26 BTC you requested with your first account.

I still don't get what is exactly the problem. It seems like that the user is now saying, he didn't add following bet to his account:


I hope it is okay to post your bet slips after you started this thread so I can defend our service a little bit. Of course I can remove it or post your transaction logs if you allow it.

After his lose of this bet slip, he threated us on several support tickets to pay the full amount he lost or he will publish something:
 
Quote
if i dont get my withdrawal i think your site will ...
(thus was it written)

Our site is after a lot of work more worth than I can allow to get a bad reputation by holding back some btc or similar things. We try to continue to offer a reliable service with honest methods. We expect honesty on the user side, too.
member
Activity: 84
Merit: 10
some gambling and dice games have problem like these they don't want to pay just want to have all in pocket
sr. member
Activity: 602
Merit: 260
I have not read the complaint or even received one from sbrzol yet so this is a simple assumption response. If the player wasn't banned for winning previously or abusing some form of new player promotion, bitcoinlivebets will probably have a hard time convincing me or others that they have a legitimate reason for withholding the players winning bitcoins. When a bet is accepted it should stand unless a bad line was accidentally published or presented as an obvious error. It would appear the company basically "free rolled" him knowing they wasn't going to pay him if his bets happen to win.

hero member
Activity: 569
Merit: 500
You should have read the ToS before signing up and depositing coins.

they should have not refer such rules that they added before they answer my ticket ,after my registration,  that i have never accepted

"It is not allowed to use the site with tools which refresh it automatically (for example to crawl the odds)."


and try to understand this rule , this rule is about multiple persons (Huh?) ,  not multiple accoun

"Membership is free. Accounts may only be created for natural persons and may not be used by multiple persons or for commercial use."
b!z
legendary
Activity: 1582
Merit: 1010
You should have read the ToS before signing up and depositing coins.
hero member
Activity: 569
Merit: 500
i will come up with another post about this site if this issue wont be resolved soon

bitcoinlivebets can say at any time that you ”crawl” their site and so break their rules , and hold back all your winnings
hero member
Activity: 569
Merit: 500

briefly:  they claim i broke their rules.     
-one of the rule they refer was added after i registered (29.08.2013),(without any customer notification/confirmation)   you can check google web cache to this page : http://bitcoinlivebets.com/index.php?action=agb
-the other rule for multiple accounts ,   i lost both my account password and email address password, so i cant recover it, so i had to create a new account and used only the new one, never made multiple/duplicate bets ,( i cannot access to the lost account) ,  i told this to bicoinlivebets, refer to other bookmakers behavior in such cases (lost account and new account) but 2 days left and i havent got any answer (my only fault is not to contact them when i create this new account, and bitcoinlivebets think it should cost me 30 BTC, 3500$ )

so i decide to share all about this issue to everybody on this forum
and please help me, give me bitcoin/betting links/sites/forums , where to share

and here is the whole story: 

i made 2 withdrawals 12 BTC and 20.89 BTC  four and five days ago.
 After about 30 hours from my first withdrawal i wrote a support ticket , because i did not get my btc.
”more than 1 day left from my withdrawal , it is time to send it to my address (both)”

”Sorry for the delay. We just sent you the Bitcoins.”

but i got 1.2 and 2.089 BTC only, without any other comment, so only 10%
and they added a  false bet to my accounthistory (perhaps to zero my account balance)
Total number of games 20.5 Romeo, Caroline - Szupper, Marlies   o   -147
Stake: 29,601000 BTC (Bet by slip 29,601000 BTC), Possible winnings: 0,000000 BTC

i asked them about this false bet and why i got only 10% of my btc

the answer:

"please note you earned with your first account already 16 BTC with bets which we offered accidently and no other bookmaker offered. You saw, that we paid you immediately this amount instead of voiding these bets (we could do that according to our Terms but we didnt).
However, this time we are not able to pay more than the amounts of 1.2 and 2.089 BTC you apparently requested, paid out yesterday both.

Note that due to our General Terms and Conditions it is not allowed to hold multiple accounts like you did.
It is also not allowed to crawl the pages like you did.
You accepted, but broke the rules."

I contacted them again :

"i think it is my and your interest to solve this issue.
First of all, i never made any duplicated/multiple bets, check it please, I moved another flat and i lost my password for this site and the password for my email address, so it was impossible to recover it and use it.
i had to create another account. (you should consider multiple accounts without multipe bets equal to single account, because the goal to forbid multiple accounts is to forbid multiple bets on the same market, not to get around the stake limit, i never did, you can check it)
okey it is my fault not to contact you at this time and say that i lost my account and could i create another one. sorry for that

if you know all what you say why are you waiting so far? i do not understand

(in ie8 the support answer cannot be opened )

i was the first who give you trust on bitcointalk.org

http://webcache.googleusercontent.com/search?q=cache:wkd1xD4d4b4J:bitcoinlivebets.com/index.php%3Faction%3Dagb+&cd=1
It is a snapshot of the page as it appeared on 11 Sep 2013 13:28:58 GM
”It is not allowed to use the site with tools which refresh it automatically (for example to crawl the odds).”
so you add this new rule after i registered, and i never get any notification/email that your rules changed, and you never asked your customers to accept the new rules. and after all of you trying to refer this rule.

- you can try to forbid to crawl(Huh) your page but earlier betway.com tried to do similiar think, but removed it later not to losing its gambling license

https://www.bookmakersreview.com/bookmaker-news/betway-removes-terms-targeting-matched-bettors-and-arbers/44248

" Earlier last week, at the end of a review of the sportsbook rules, the Maltese bookmaker decided to remove the infamous rule and released the following official statement we publish in full:
"During early 2009, a paragraph was added to our terms and conditions that specifically disallowed matched betting and arbitrage betting. ""


" However, if the creation of multiple accounts is seen to be an honest mistake (for example you forgot your password and tried to create a new account rather than contacting support for assistance) then we will close the players duplicate account and transfer any balances to their original account at no additional charge."

i admit to make a mistake not to contacting to you when make a new account, but please you do not make a bigger mistake to hold back my BTC.

so my only fault is not to contact you when i lost my accout password (and email) and made a new account, but never placed any multiple/duplicate bet. and you think it should cost me 30 BTC about 3500 $
"

2 days left but no answer,  i asked them 3 hours ago again when will they answer, but still no answer
(in their gambling topic there is an answer from yesterday so they read my answers/tickets)



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