Topic: bitdice delaying everything they can to kyc and withdraw (Read 692 times)
Avoid Bitdice, they scammed investors and tricking players
the final answer from twitter support from elon the (owner i think)
Ok, I've talked to support: they have decided to deactivate your account. Please play in another casino, as there are many. They also processed all of your withdrawals, so, BitDice does not owe you anything. Thank you for understanding. Wish you all the best, Elon 🐶
ridiculous really ridiculous honestly im glad i raised awareness because this is the worst casino experience ive ever had
ill leave the topic unlocked for some final replies also forwarded the thread to the casino itself to give them a chance to reply
update: live support replied that there was nothing wrong with my account and out of nowere i could login again what a joke
they blocked me on twitter aswell now after sharing the thread made here
Ok, I've talked to support: they have decided to deactivate your account. Please play in another casino, as there are many. They also processed all of your withdrawals, so, BitDice does not owe you anything. Thank you for understanding. Wish you all the best, Elon 🐶
ridiculous really ridiculous honestly im glad i raised awareness because this is the worst casino experience ive ever had
ill leave the topic unlocked for some final replies also forwarded the thread to the casino itself to give them a chance to reply
update: live support replied that there was nothing wrong with my account and out of nowere i could login again what a joke
they blocked me on twitter aswell now after sharing the thread made here
i found the lock option i asked live support bout the deavtivation of my account they left chat i just got 4 withdrawls after that still missing one and ill change the thread topic but also small withdrawls can take a very long time
update just got the final withdrawl lost 180$ in the process eventhough the advertised with instant withdrawls really pissed about that
update just got the final withdrawl lost 180$ in the process eventhough the advertised with instant withdrawls really pissed about that
latests update they replied to me after 4 days on twitter asking whats wrong they also deactivated my account out of nowere! asking live support why now still missing 5 withdrawls
Probably the person in charge on twitter is different to the support team that handling your case. The twitter manager will just forward your case to the customer support that’s why he is asking you for the details. You should stop contacting them on different social media outlet so that support will not be confused and focus only to your case that they are making solution. It’s better to lock your thread to prevent spam and just update since you already claim part of your withdrawal and Bitdice is already acknowledged your issue.
latests update they replied to me after 4 days on twitter asking whats wrong they also deactivated my account out of nowere! asking live support why now still missing 5 withdrawls
live support literally left chat and went away after they said they’d check my account
live support literally left chat and went away after they said they’d check my account
well idc what it is i lost 150$ already and would like to get my cash and be gone
Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.
is Bitdice aware that there's an existing thread like this here in this forum, this will harm the site OP is a legit winner he got all his withdrawals but not the way he expected, its on an installment basis and no players would like to experience that, Bitdice is tempting you to play with your balance, I'm glad you did not, players expect to enjoy their winning and they should receive it completely and if this situation still exists it will harm the reputation of Bitdice, they should address this ASAP.
well today only 3 came through sadly still got 5 open hoping for tomorrow
Looking at the process ? seems like Bitdice is paying you but just take time , and also with the remaining 5 withdrawals? there is a possibilities that you'll get all the funds at least in 1 day or 2 more?but congrats at least they are paying you but this does not bring any good reputation to their site because this shows only one thing that Bitdice has no complete funds now to pay their players here and in there.
You didn't lose anything. You got the same amount of LTC that you had a few days ago and if you're not satisfied with the price of a cryptocurrency you can always refuse to exchange it at that rate. It's always funny when people buy a cryptocurrency and complain that in a given time its price at exchanges went down. Price fluctuates and there's no reason for you to sell at the lows.
Completely wrong. Op clearly mentioned that he lost around 70 bucks because of the drop in LTC price which could have been avoided if Bitdice processed the withdrawal quickly in the first place.What's actually funny here is the fact that you didn't realise that even after learning about what op went through in a detailed manner.
and just as i post that i got another 3 im now at 10/15 but live support says all got credited this is not true so hoping this isnt gonna be another issue
wait, so the 10 withdrawal is just processed but not credited yet? I suggest taking screenshots if they claim that the fund is being credited but it is actually not.also whats weird is this:
https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46
their CGE logo differs from verified to not verified alot idk whats going on with their license
the reason it is not verified is because of the wrong URL. it says [Suspicious link removed]. try clicking the curacao logo directly on their website it would redirect you to a verified license.https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46
their CGE logo differs from verified to not verified alot idk whats going on with their license
that was directly from there mate
well today only 3 came through sadly still got 5 open hoping for tomorrow
glad to hear that. anyway, I am still wondering what is the reason for the delays. I know there are some assumptions regarding their funds being depleted but I just don't really believe that since no evidence has been shown yet. 
yep got 10/15 right now well it says the last 3 did but nothing in my wallet yet also i get that there is market influence on crypto but they delay it all and i lose 150$ thats not okay
I'm a little bit confused... what is this "10/15" that you are mentioning? Base from your previous posts it refers to the scenario that you have a total of 15 withdrawal requests amounting $750 if all are added. Am I right? Or this is the confirmation of your withdrawal transaction which they were processing according to you. If it is the first one, then it means you have already received $500 in total. Am I right?
In any way, this is a good experience for other members here or people in the internet to know what kind of service they provide. Although it's fell assuring that you can withdraw your fund for smaller amount multiple times but it's kind of annoying thinking they will only process that way.
I suggest OP to change the title of this thread. Or something to edit the content with a quote or just post that it's possible to withdraw only for smaller amounts to help future users who will face the same case.
Then admin seems to have liquidated all the available balance to pay ops winning and that is why they come up with the KYC demand in the first place, what I suspect the casino operators are doing is just a plot to buy more time to either pay the winning or deny the player his withdrawal that is why they suddenly went silent.
I would not call $750 usd a "huge amount" because relative to the profits and turnover of the mentioned online gambling casino, or any gambling casino, for that matter, the amount is not significant. So I doubt that they have money troubles. They might be stalling to maximize their profits or because they have an ineffective kyc system.
Yes, I agree. $750 cannot be called a large amount by any standards for a long-standing online casino. But it is really strange that they decided to pay in so many installments. What if it was $10,000, or even more?
It's hard to say. It is possible that this is some kind of tactic to encourage the player to gamble more. Whatever the case, it is an unfair practice.
No one will try to gamble again if they experience something like what @OP experienced. I wouldn't be playing again in this kind of Casino even after they successfully processed my withdrawal. For me it is no point in playing in a casino that is struggling for funds to payout their player. Beside imagine the frustration and worries of OP, I bet no one wanted to experience that.
well today only 3 came through sadly still got 5 open hoping for tomorrow
At least you are getting your withdrawals little by little. Thanks for keeping us updated about your case.
well today only 3 came through sadly still got 5 open hoping for tomorrow
well idc what it is i lost 150$ already and would like to get my cash and be gone
Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.
am i it? really dude?
and just as i post that i got another 3 im now at 10/15 but live support says all got credited this is not true so hoping this isnt gonna be another issue
wait, so the 10 withdrawal is just processed but not credited yet? I suggest taking screenshots if they claim that the fund is being credited but it is actually not.also whats weird is this:
https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46
their CGE logo differs from verified to not verified alot idk whats going on with their license
the reason it is not verified is because of the wrong URL. it says [Suspicious link removed]. try clicking the curacao logo directly on their website it would redirect you to a verified license.https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46
their CGE logo differs from verified to not verified alot idk whats going on with their license
that was directly from there mate
yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
You didn't lose anything. You got the same amount of LTC that you had a few days ago and if you're not satisfied with the price of a cryptocurrency you can always refuse to exchange it at that rate. It's always funny when people buy a cryptocurrency and complain that in a given time its price at exchanges went down. Price fluctuates and there's no reason for you to sell at the lows.
Your problems will be noticed and took into consideration by people who use this forum so in a way you've succeeded in raising awareness bout this casino's problems.
I have to say that the support did not act in a professional manner. They were making excuses and blaming it all on another team or their supervisors. This is not how things should be handled.
Also, you kept talking with different people about the same issue. This should be managed by one person because they know the situation best and once a ticket is taken by a support member it should be handled by that support member. I know, I've worked support for a software company for over a year.
yep got 10/15 right now well it says the last 3 did but nothing in my wallet yet also i get that there is market influence on crypto but they delay it all and i lose 150$ thats not okay
I'm a little bit confused... what is this "10/15" that you are mentioning? Base from your previous posts it refers to the scenario that you have a total of 15 withdrawal requests amounting $750 if all are added. Am I right? Or this is the confirmation of your withdrawal transaction which they were processing according to you. If it is the first one, then it means you have already received $500 in total. Am I right?
hey guys sadly no UPDATE yesterday my withdrawls started at 6am its now 11:26am and nothing has been processed sofar
also wanted to post this picture of the chat wich represents exactly what i mean
https://im.ge/i/OUQdfJ
its a mess and i rly hope to be getting my money soon
So they are giving you little by little? what is happening in Bitdice nowadays? I remember that back in the days when they are serving players here in crypto gambling with trust and good management?also wanted to post this picture of the chat wich represents exactly what i mean
https://im.ge/i/OUQdfJ
its a mess and i rly hope to be getting my money soon
why they are facing such kind of issue now?
i do not have acces to it but ltc prices dropped 10$
That's how crypto is. Anyway, update the thread when all of it are processed by bitdice but I know you don't like bitdice delaying your withdrawal or it could also mean that they are running low on funds. yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
Casinos who can't pay their players in the event of a win should not operate anymore IMO. Sooner or later, this practice of theirs will be tedious for their team and they'd just want to do an exit scam. I wouldn't trust any such gambling platforms that does this kind of business with their people. It makes them look unprofessional and not worthy of my time and money.
This is unfair and heartbreaking for gamblers who dedicated a lot of time, effort and funds just to win and hit their target prize but will end up being unpaid. We all know that casinos are businesses but they should also value their customers and be fair to them especially if ayers have complied with their KYC requirements. It will only ruin their reputation if they won't responsibly solve this issue and that will hurt their trust rate.
yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me
Casinos who can't pay their players in the event of a win should not operate anymore IMO. Sooner or later, this practice of theirs will be tedious for their team and they'd just want to do an exit scam. I wouldn't trust any such gambling platforms that does this kind of business with their people. It makes them look unprofessional and not worthy of my time and money.
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