bitdice delaying everything they can to kyc and withdraw - page 4.

Jemzx00

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Be nice!

Quote from: ugottabet on August 20, 2022, 11:29:30 AM

UPDATE spoke to live support the only person of that team actually helpful and willing to help and he said

I think the reason as to why he is probably helpful on your case is because there was an update regarding your concern on their system in which he provided to you.

I'm glad that your case has been sorted out and you have received a clear update on you situation. Hopefully, your withdrawal will be released within the specified time frame they've provided.

Also, If I were you, I'd stay away from that platform and never try to gamble there again. This is bad behaviour they are showing especially how they process things. Most platforms process KYC within the day or even before or after 1-2 hours. Also, by then your withdrawal should also be approved and process right away to avoid any delays as accusation like this could arise and damage their reputation. This shows that they don't care about their reputation.

Haunebu

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This is absolutely messed up. I seriously hate it when casinos pull this shit in order to try and recover their losses. It's pathetic and petty. Popular casinos never stoop to these levels since reputation matters a lot to them.

More and more crypto casinos are forcing gamblers to provide their KYC in order to retrieve their funds which is the sad reality these days.

ugottabet

newbie

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i just checked the day i withdrew ltc price was 64$ its now 53$ so a total of 140$ less will be given to me thats absurd

ugottabet

newbie

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just recieved another 3 it sucks though im glad im getting them but because of the wait total amount has gone down to 650$

ugottabet

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also i wanna thank everyone of you that replied to this alot you are the only people that actually responded and gave advice and took me serious if any proof or anything is still wanted i have it all screenshotted

ugottabet

newbie

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UPDATE spoke to live support the only person of that team actually helpfull and willing to help and he said

so im guessing my kyc is good now but i dont understand why they would only pay 3/15 of my withdrawls

Ahmad profile
Yes, as per the update you will receive your all money in 1-2 days.

oh they updated u?

Ahmad profile
Yup, It was in the update section. We all customer representation can see it. I just came on the shift, so just checked it.
alright any idea if its gonna be all at once

Ahmad profile
They just said that the user will receive it in 1-2 days.

ahmad being the only good live support employee there

i cant believe a casino that has overall ratings of 7+ on askgamblers casinoguru and casinomeister is this cruel and horrifiying

ugottabet

newbie

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its been 6 hours only the 3/15 got processed i dont know how this forum works and i dont know how to contact staff

furthermore the thing about this casino is also 1 guy who handles kyc and withdrawl they advertise with instant withdrawl but if you go deeper into the site it says up to 72h wich also isnt correct

they have bonusses on your account like cashback or crystal boxes wich dont exist anymore

it just seems like its a casino thats run by 4 people with 200-300 people online constant

people there adviced me to do under 50$ withdrawls bc that would be faster but now suddenly its longer because i made so many of them

live support has no authority at all all they can say is ill ping the team be patient

been there a week total now and seen 3 people not get their deposit for 2 days eventhough confirmed

i just wanna get out of there man with my money and never look back

Slow death

legendary

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Quote from: ugottabet on August 20, 2022, 06:55:02 AM

they have 1 guy processing all withdrawls and he only comes on on the weekend apparently they told me (the players) that 50$ withdrawls go faster so i did 15 of 50$ hoping for the rest soon

this is something very dangerous, if a casino can't even pay 750$ quickly then this type of casino people need to avoid using it, imagine if you had won 10,000$? how many years would it take to remove? and that if they really let you withdraw. In my opinion, all the laps they are giving you to pay may be that they don't have a lot of funds and as they saw that you managed to make 50$ to become 750$ so this must be irritating them. if you manage to withdraw all your money don't use this casino anymore for your own good. because we have seen in this forum many people coming here to complain about casino X and Z and after they solve the problem they continue using the same casino

ugottabet

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how to i do that wap

adzino

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www.Crypto.Games: Multiple coins, multiple games

Quote from: ugottabet on August 19, 2022, 07:01:01 PM

Started playing at bitdice. Seemed fun at first.

I deposited 50$, won in the whole session 750$, super excited but then I saw chats coming in that withdrawals took 20 days or ppl didn't get conformation emails on withdrawals, so I got scared.

I withdrew 750$ and after 4 hours I got asked for kyc. I instantly send the documents and it has been 80+ hours and kyc hasn’t even been completed.

Live support keeps saying they’ll ping the team but nothing happens. Payment team also said they didn't receive my proof of funds which I send 6 hours before that as asked.

They keep making up reasons to delay the whole process and keep telling me to wait 24h and I'm sick of it.

KYC confirmation shouldn't take more than 5 days. In fact, most of the casinos can instantly verify your identity if they are using some good identity verification service. Most likely the support team can't reach their own staff. And what is more weird is that they are asking for source of funds. Lol who asks for the source of fund of $50? Clearly making excuses for some reason to delay withdrawals.

pawanjain

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Nothing lasts forever

Quote from: ugottabet on August 20, 2022, 07:38:11 AM

every complaint on askgamblers is about my problem aswell extremely slow withdrawls and live supp telling people to be patient i hope to get all my money this weekend and yes indeed only 1 conformation for deposit

As long as you are getting your withdrawals processed you are on the safe side.
But keep updating this thread with your status because this says a lot about the site.
Also, did you try contacting their staff on this forum as yahoo mentioned ? May be they will help you in fasten up the process.

coin-investor

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Quote from: ugottabet on August 20, 2022, 07:38:11 AM

every complaint on askgamblers is about my problem aswell extremely slow withdrawls and live supp telling people to be patient i hope to get all my money this weekend and yes indeed only 1 conformation for deposit

It's good that you made us all aware of this, so it's up to their players to accept the delay as long as they are getting paid, or for new players to choose a casino that will not delay their withdrawal, many players experienced this not only on new casinos but even on reputable casinos, but at least players should get an update if there are delays in withdrawal so they know what to expect in case they made a withdrawal and they will not panic.

ugottabet

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every complaint on askgamblers is about my problem aswell extremely slow withdrawls and live supp telling people to be patient i hope to get all my money this weekend and yes indeed only 1 conformation for deposit

Wapfika

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Quote from: ugottabet on August 20, 2022, 06:55:02 AM

they have 1 guy processing all withdrawls and he only comes on on the weekend apparently they told me (the players) that 50$ withdrawls go faster so i did 15 of 50$ hoping for the rest soon

What’s wrong with this casino. They have an active reps here but they only in-charge one guy to process the most crucial part of the casino process? This is my first time to see for an old casino to have a manual withdrawal process because even new casino have automatic withdrawal feature.

For the mean time, You should lock this thread first OP since your withdrawal is already pending and you are just waiting to avoid more spam post to your thread.

Kakmakr

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Quote from: ugottabet on August 20, 2022, 06:55:02 AM

they have 1 guy processing all withdrawls and he only comes on on the weekend apparently they told me (the players) that 50$ withdrawls go faster so i did 15 of 50$ hoping for the rest soon

When I see Support saying things like this.... I cringe... because that says a lot about the site and how it is being managed. The deposits and withdrawals must be super quick at casinos, because gamblers judge a site... based on that. Roll Eyes

The scam accusations that #yahoo62278 are talking about, shows that they are "bad" operators... so I will not get my hopes up too high. Good luck.... it's going to be a battle getting your money out of this one. Angry

ugottabet

newbie

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they have 1 guy processing all withdrawls and he only comes on on the weekend apparently they told me (the players) that 50$ withdrawls go faster so i did 15 of 50$ hoping for the rest soon

fortunecrypto

legendary

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Quote from: ugottabet on August 20, 2022, 06:03:14 AM

UPDATE without KYC they are processing my withdrawls i got 3/15 50$ withdrawls now hoping for the rest later

You should get all your withdrawals if they process the 3/15 of your funds, they've processed it, it just means that nothing is wrong with your account, and it's their system that's causing these issues, they should also issue an apology for the delay if they have specified the length of time they process the KYC and the withdrawal, this is one of the bad practice of some casinos delaying the withdrawals if players won a big amount, this will cause anxiety to players, they expect instant withdrawals if their account is clean.

ugottabet

newbie

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UPDATE without KYC they are processing my withdrawls i got 3/15 50$ withdrawls now hoping for the rest later

ugottabet

newbie

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well alot of hate as expected but thats fine it was 3am for me and i posted it sorry that people sleep what kind of proof do u need mate ill make gyazo links for all of you in an hour dw i can show everything

FatFork

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I agree with yahoo on this, OP should make a proper report in the Scam Accusations board, with all the necessary evidence. We do not know for sure, but there are always two sides of the story. @ugottabet, it would help your case a lot if you could provide concrete proof to back up your claims, like screenshots or emails. But I also agree that if you were scammed by the casino, you should definitely report it in the Scam Accusations board. I hope it helps to resolve the matter.

Quote from: cabron on August 20, 2022, 02:14:55 AM

@yahoo62278 pointed out that the owner have not go online for months, that's pretty much suspicious already.

I'm not so sure about this. Some casinos don't have an official rep on the forum anymore, for example Roobet, but that doesn't necessarily mean anything suspicious.

Topic: bitdice delaying everything they can to kyc and withdraw - page 4. (Read 692 times)