bitdice delaying everything they can to kyc and withdraw - page 3.

robelneo

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Enjoy 500% bonus + 70 FS

Quote from: slaman29 on August 21, 2022, 01:51:49 AM

Look them up on AskGamblers. Some of the complaints take weeks AFTER KYC. I hate to talk bad about a site that was kind and good to me with no problems but to read everything here and know that for other casinos they do not even ask KYC.

Did the right thing in giving your opinion about Bitdice situation then and now, although some of the casinos have paid us in the past we have a responsibility to the community to support them on their complaint and to voice out our displeasure if the casino is not doing good.

Quote

that's ridiculous. Not surprised they're doing this now and it's very sad, I really did like them a lot, new owners I presume?

There's the possibility of a change of ownership, or possibly an exit scam, it's hard to build a reputation in the gambling community but it's easy to ruin it, even one valid complaint can ruin a casino's reputation.

dezoel

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Leading Crypto Sports Betting & Casino Platform

Quote from: Silberman on August 20, 2022, 08:15:22 PM

Quote from: lionheart78 on August 20, 2022, 01:21:05 PM

It looks like Bitdice is out of the fund to pay players for their withdrawals. Probably they are collecting funds from players who lose in the Casino and slowly paying people in line waitiing for their withdrawal to process. @OP I think Bitdice is willing to pay but probably the fund is not available and they are patching the withdrawals with players' losses. Just have patience since they had processed some of your withdrawals and promised to pay it in maximum 2 days. If they failed to do so, you can do what yahoo adviced you. Create a scam accusation in this board

It seems that slowly the OP is being paid what he is owed, however if what you are saying is true and what we're seeing is that the casino doesn't really have the funds to pay their customers then this is very unprofessional, and sooner or later the casino will find itself facing huge trouble because it is obvious that they are not administrating their funds as they should, and one of their customers could make a big win which could push the casino near the point of bankruptcy.

Maybe this was also the reason on why they stopped their signature campaign here in the forum because their funds is running low and if they continue it, more people will gamble on them, making their situation more harder.

The moment they pay all the pending balances, it would be better if they stop their operations for a while. They need to collect money on a different source if ever they don't want to give up their dreams of becoming a big and successful crypto casino. And for the op, he shouldn't worry a lot now since the team have heard his concerns already. He only needs a patience before all of the remaining balances are settled.

Reatim

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Eloncoin.org - Mars, here we come!

Quote from: ugottabet on August 20, 2022, 07:38:11 AM

every complaint on askgamblers is about my problem aswell extremely slow withdrawls and live supp telling people to be patient i hope to get all my money this weekend and yes indeed only 1 conformation for deposit

So now they are answering or complying yo your complaints here when you started this thread here in Bitcointalk? Well I hope everything will be settled as they are once one of the best or popular gambling/Dice site advertised here in forum.

but recently they are having difficulties in some projects that they are entering or upgrading,

Quote from: ugottabet on August 20, 2022, 12:58:33 PM

sorry for the long list i got way more but please specify if you want proof of anything else also the withdrawls dont show up on your account on the website untill they are processed u only get an email to confirm them once again sorry for the list and if anything else is needed to be shown please do ask

https://gyazo.com/687631200fafd16007ded541d6acf384
https://gyazo.com/bf2319725441a7d4884ce657a4174a6a
https://gyazo.com/f3c135fbee67caaa397b3a5ab6d3695e
https://gyazo.com/e2e0458c7acaf167bfba3a2d619c4c03
https://gyazo.com/a46c2e247900a490bf1598f7511f0c3a
https://gyazo.com/c98b090ec892b18b873cc866c0033f3d
https://gyazo.com/aca2c2ad5962f17067cb0ab4e4e743f6
https://gyazo.com/988059de9bddc76cb0a3259b36aecd1c
https://gyazo.com/7e9bcf73511d086692bc72ee1e19a692
https://gyazo.com/d5ab53505ec2a95ea699b5012e54bbae
https://gyazo.com/e73d642a9d9b8832a461d4a049927195
https://gyazo.com/0852e3154ac4df68881938f052e4c5dd
https://gyazo.com/274bac4e21d78bac3250dd952d1fa710 ( the picture in this one is my id being send for obv reasons not showing that)
https://gyazo.com/e350248f7242328476444b13592e12ae
https://gyazo.com/e0257c6b17f391cba59c0f9196aab6a9
https://gyazo.com/b8158f2bb767bd9cf94338accf3b21e5
https://gyazo.com/d7872fa30b0c756fad0604f1694679b4
https://gyazo.com/d188d32608a0f82b60823b1050dce596
https://gyazo.com/2694a2d41de2995402102a49190873c4
https://gyazo.com/a815c654cb11fcb7f36be43fa05c3d63

That is a complete proof of your issue , hoping it will be answered sooner.

slaman29

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Livecasino, 20% cashback, no fuss payouts.

I'm commenting here because I saw the title, and was a Bitdice user, investor and promoter (through the signature campaign) for over 2 years. Great times, amazing communication, but everything got ruined after the ICO. It still actually paid well and all that for about a year or so, but I think the problems really began once the new version launched, and after they stopped issuing reports I also ended my relationship with them.

Look them up on AskGamblers. Some of the complaints take weeks AFTER KYC. I hate to talk bad about a site that was kind and good to me with no problems but to read everything here and know that for other casinos they do not even ask KYC.

hat's ridiculous. Not surprised they're doing this now and it's very sad, I really did like them a lot, new owners I presume?

Xxmodded

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SOL.BIOKRIPT.COM

I think if your withdrawing still delay and not process yet make and move your topic to scam accusation, explain there what problem do you faced with Bitdice gambling casino site. Usually all casino gambling withdrawing instant and last my withdraw with Livecasino take about few minutes only, I can withdraw without have to submit KYC. Did you see maximum withdrawing in daily day? I worried with your withdrawing have reach maximum fund, better you try withdraw about 200$ at the first time, but if not success yet and you have waiting above 24 hours move your topic to scam accusation before many other people became victim with Bitdice gambling casino.

xSkylarx

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Quote from: lienfaye on August 20, 2022, 08:43:58 PM

If the casino has no funds anymore to settle the winnings then why they continue to operate? Honestly op's winnings are not that much compared to other winnings that we know. But as we can see, in such amount they already have problem paying the player, although its good that they are trying to resolve the issue.

I don't believe that they have not enough funds to pay the OP. I'm pretty sure they still have active users depositing on their platform so there is money going in and not all of them definitely are winning at the same time. It's certain that it's just delaying tactics, how do they process those KYC documents that it takes them many days to complete it. They just showed that their platform can't trusted that it's very hassle to withdraw a 3 digit winnings.

Baofeng

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Quote from: Haunebu on August 21, 2022, 12:05:44 AM

Quote from: acroman08 on August 20, 2022, 09:12:21 PM

anyway, I'm curious, are they now planning on paying all 15 of your withdrawal requests? I saw the post you made after mine that they were processing 7/15 of the withdrawal request you made.

Obviously. They are aware of the fact that their reputation will go into the drain if they don't fix this mess asap which is why they will most probably pay all 15 withdrawal requests.

Their reputation is already in the drained with the whole accusations years ago about their ICO. And then they stop their campaigns and that I think is the long straw for them. Although we've seen that they have overhaul their gambling platform but still they have lost their trust and reputation and then new casino comes along. So it will be hard pressed for them to gain everything back specially with this latest accusation.

Haunebu

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www.Crypto.Games: Multiple coins, multiple games

Quote from: qwertyup23 on August 20, 2022, 01:22:01 PM

Since they explicitly mentioned that they will ping the team, the only thing that you can do right now is to wait. You have to give credit- their customer support service is active and present enough to take action on your issue. Since you also mentioned that the confirmation is already @ 7/15, you just have to wait and see what will happen from now.

What the heck are you going on about? Credit for fixing the mess that they themselves created in the first place? Their team clearly messed up and they shouldn't get a free pass even though it's a relatively small amount.

They requested KYC and delayed withdrawals which are red flags in my honest opinion which is why I don't recommend investing big amounts in this particular site.

Quote from: acroman08 on August 20, 2022, 09:12:21 PM

anyway, I'm curious, are they now planning on paying all 15 of your withdrawal requests? I saw the post you made after mine that they were processing 7/15 of the withdrawal request you made.

Obviously. They are aware of the fact that their reputation will go into the drain if they don't fix this mess asap which is why they will most probably pay all 15 withdrawal requests.

acroman08

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Quote from: ugottabet on August 20, 2022, 12:58:33 PM

sorry for the long list i got way more but please specify if you want proof of anything else also the withdrawls dont show up on your account on the website untill they are processed u only get an email to confirm them once again sorry for the list and if anything else is needed to be shown please do ask

at this point what you shared is enough since it shows that you claim is true and you have screenshots for proof.

anyway, I'm curious, are they now planning on paying all 15 of your withdrawal requests? I saw the post you made after mine that they were processing 7/15 of the withdrawal request you made.

lienfaye

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Quote from: Silberman on August 20, 2022, 08:15:22 PM

Quote from: lionheart78 on August 20, 2022, 01:21:05 PM

It looks like Bitdice is out of the fund to pay players for their withdrawals. Probably they are collecting funds from players who lose in the Casino and slowly paying people in line waitiing for their withdrawal to process. @OP I think Bitdice is willing to pay but probably the fund is not available and they are patching the withdrawals with players' losses. Just have patience since they had processed some of your withdrawals and promised to pay it in maximum 2 days. If they failed to do so, you can do what yahoo adviced you. Create a scam accusation in this board

It seems that slowly the OP is being paid what he is owed, however if what you are saying is true and what we're seeing is that the casino doesn't really have the funds to pay their customers then this is very unprofessional, and sooner or later the casino will find itself facing huge trouble because it is obvious that they are not administrating their funds as they should, and one of their customers could make a big win which could push the casino near the point of bankruptcy.

Thats what im thinking, if lionheart78 is right then what if there's a player who happens to win huge? (as you've said) its hard to rely on the income from players in order to cover the prize of player whose able to win a decent amount.

If the casino has no funds anymore to settle the winnings then why they continue to operate? Honestly op's winnings are not that much compared to other winnings that we know. But as we can see, in such amount they already have problem paying the player, although its good that they are trying to resolve the issue.

Silberman

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Quote from: lionheart78 on August 20, 2022, 01:21:05 PM

It looks like Bitdice is out of the fund to pay players for their withdrawals. Probably they are collecting funds from players who lose in the Casino and slowly paying people in line waitiing for their withdrawal to process. @OP I think Bitdice is willing to pay but probably the fund is not available and they are patching the withdrawals with players' losses. Just have patience since they had processed some of your withdrawals and promised to pay it in maximum 2 days. If they failed to do so, you can do what yahoo adviced you. Create a scam accusation in this board

It seems that slowly the OP is being paid what he is owed, however if what you are saying is true and what we're seeing is that the casino doesn't really have the funds to pay their customers then this is very unprofessional, and sooner or later the casino will find itself facing huge trouble because it is obvious that they are not administrating their funds as they should, and one of their customers could make a big win which could push the casino near the point of bankruptcy.

DoublerHunter

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Quote from: ugottabet on August 20, 2022, 12:30:22 PM

UPDATE they seem to be processing them i got 7/15 sofar just sucks that i have the idea that bc the price of ltc was high on time of withdrawl they delayed it till it went down to gimme 140$ less

^ That is good enough, at least there is an update in your case.
I think that casino is out of fund here and something we need to understand this thing, they are quite new in this business and I think they need more adjustment. I have heard the cases as you OP and I hope you will get your fund. I don't think they will ruin their reputation on that amount, they also paid hundreds of bucks for their signature campaign which I think there is no reason to ruin.

decodx

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🇺🇦 Glory to Ukraine!

I am quoting with proper formatting for easy reading. I'm not sure about the order of the screenshots, though.

Quote from: ugottabet on August 20, 2022, 12:58:33 PM

qwertyup23

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Quote from: ugottabet on August 19, 2022, 07:01:01 PM

Started playing at bitdice. Seemed fun at first.

I deposited 50$, won in the whole session 750$, super excited but then I saw chats coming in that withdrawals took 20 days or ppl didn't get conformation emails on withdrawals, so I got scared.

I withdrew 750$ and after 4 hours I got asked for kyc. I instantly send the documents and it has been 80+ hours and kyc hasn’t even been completed.

Live support keeps saying they’ll ping the team but nothing happens. Payment team also said they didn't receive my proof of funds which I send 6 hours before that as asked.

They keep making up reasons to delay the whole process and keep telling me to wait 24h and I'm sick of it.

Bitdice has been around since 2014 and I doubt that they would risk ruining their reputation due to a delay in withdrawals.

Since they explicitly mentioned that they will ping the team, the only thing that you can do right now is to wait. You have to give credit- their customer support service is active and present enough to take action on your issue. Since you also mentioned that the confirmation is already @ 7/15, you just have to wait and see what will happen from now.

lionheart78

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It looks like Bitdice is out of the fund to pay players for their withdrawals. Probably they are collecting funds from players who lose in the Casino and slowly paying people in line waitiing for their withdrawal to process. @OP I think Bitdice is willing to pay but probably the fund is not available and they are patching the withdrawals with players' losses. Just have patience since they had processed some of your withdrawals and promised to pay it in maximum 2 days. If they failed to do so, you can do what yahoo adviced you. Create a scam accusation in this board

ugottabet

newbie

Activity: 14

Merit: 0

sorry for the long list i got way more but please specify if you want proof of anything else also the withdrawls dont show up on your account on the website untill they are processed u only get an email to confirm them once again sorry for the list and if anything else is needed to be shown please do ask

https://gyazo.com/687631200fafd16007ded541d6acf384
https://gyazo.com/bf2319725441a7d4884ce657a4174a6a
https://gyazo.com/f3c135fbee67caaa397b3a5ab6d3695e
https://gyazo.com/e2e0458c7acaf167bfba3a2d619c4c03
https://gyazo.com/a46c2e247900a490bf1598f7511f0c3a
https://gyazo.com/c98b090ec892b18b873cc866c0033f3d
https://gyazo.com/aca2c2ad5962f17067cb0ab4e4e743f6
https://gyazo.com/988059de9bddc76cb0a3259b36aecd1c
https://gyazo.com/7e9bcf73511d086692bc72ee1e19a692
https://gyazo.com/d5ab53505ec2a95ea699b5012e54bbae
https://gyazo.com/e73d642a9d9b8832a461d4a049927195
https://gyazo.com/0852e3154ac4df68881938f052e4c5dd
https://gyazo.com/274bac4e21d78bac3250dd952d1fa710 ( the picture in this one is my id being send for obv reasons not showing that)
https://gyazo.com/e350248f7242328476444b13592e12ae
https://gyazo.com/e0257c6b17f391cba59c0f9196aab6a9
https://gyazo.com/b8158f2bb767bd9cf94338accf3b21e5
https://gyazo.com/d7872fa30b0c756fad0604f1694679b4
https://gyazo.com/d188d32608a0f82b60823b1050dce596
https://gyazo.com/2694a2d41de2995402102a49190873c4
https://gyazo.com/a815c654cb11fcb7f36be43fa05c3d63

ugottabet

newbie

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yes it was 3 out of 15 withdrawl requests i devided the 750$ into smaller withdrawls because users told me when i first came there that withdrawls under 50$ took less than an hour to process and i honestly got no one to ask the live support will only say that they dont know and its being processed and there is no one else to talk to

the guy that handles withdrawls and KYC username: mysterio doesnt reply to pm's and neither does Elon (i think the owner)

i will gyazo screenshots now fair warning its gonna be a list

acroman08

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Quote from: ugottabet on August 20, 2022, 11:29:30 AM

-snip

would you mind sharing screenshots of your withdrawal requests and your conversations with their support? also sharing your screenshots would make it far easier for members to believe and support your complaint.

Quote from: ugottabet on August 20, 2022, 11:29:30 AM

so im guessing my kyc is good now but i dont understand why they would only pay 3/15 of my withdrawals

would you mind clarifying the highlighted part? when you said 3/15, do you mean 3 out of your 15 withdrawal requests? if so, have they given you a reason as to why they will only pay 3 of the 15 withdrawal requests you made?

ugottabet

newbie

Activity: 14

Merit: 0

UPDATE they seem to be processing them i got 7/15 sofar just sucks that i have the idea that bc the price of ltc was high on time of withdrawl they delayed it till it went down to gimme 140$ less

Eureka_07

sr. member

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Merit: 260

Quote from: ugottabet on August 19, 2022, 07:01:01 PM

This kind of waiting is really frustrating and takes out a lot of patience. I understand your issue very well and I can relate to you very much as I have experienced and seen this kind of treatment before. However, you have to consider giving evidences to support your claim.
Goodluck.

Quote from: ugottabet on August 20, 2022, 11:29:30 AM

UPDATE spoke to live support the only person of that team actually helpful and willing to help

Great, I hope that this is your last waiting time in order to receive your withdrawal. And also they should explain why they will only be paying you a 1/3 of your requested wd.

Topic: bitdice delaying everything they can to kyc and withdraw - page 3. (Read 692 times)