I have made a lot of money over the past 12 years with ecommerce. I've sold all sorts of products, both tangible and digital. Here are my recommendations in doing better.
- Get rid of the image slider. Research and multiple tests have shown that they reduce conversion rates. They may be good for a blog to have, but they should never be used on an ecommerce website.
Source:
http://conversionxl.com/dont-use-automatic-image-sliders-or-carousels-ignore-the-fad/- The Free Shipping & The Toll Free information - this should be on the top of the page. Not at the bottom. These are trust builders. Does nothing if they are at the bottom.
- People who don't know what Bitcoins is are not going to buy the tshirts. There is no need to waste prime screen space in educating them about Bitcoins. They are not the audience you should be focusing on.
- Get rid of the social media interaction tools from the footer - twitter and facebook. Its a waste of time for an ecommerce website (unless you are using them to spread your "coupons" and gift certificates). Focus on sales. Not social media. Instead, move the Newsletter form over there.
- Reduce the choices you provide on the first page. The less options you provide, the more sales you'll make. Source:
http://www.nytimes.com/2010/02/27/your-money/27shortcuts.html?_r=0 (Read about the jam research case study. When people were given a choice of 24 jams, 3% of them bought. But when they were given a choice of 6 jams, 30% of them bought.)
I would recommend showing just 6 tshirts. And then providing a "More" button that shows 6 more tshirts dynamically below that.
- On the home page, I would also only show the top 6 "best selling" t-shirts. Don't showcase the latest 6 t-shirts. Or don't show random t-shirts. Show the highest selling ones.
- It would also be better to show the actual tshirts. And not just the artwork. More people will buy when they can see what the tshirt looks like, and they don't have to imagine how it will look like.
- On the product page, have a "Buy Now" button. Not just a "Add to cart" button. This will drastically reduce confusion and increase sales.
- Get rid of the "Add to compare" and "Send to friend" options. Reduce the number of call to actions you provide. Because the more call to actions you provide, the less sales you will make.
- The checkout page. Don't ask people to signup before they make a sale. This really reduces the conversion rates - even when you offer Guest checkouts. (Instead, automatically sign them up and send them a password on their first sale - to make repeat purchases easier.) Source: How removing the signup option increased sales by 300 million for one company:
http://www.uie.com/articles/three_hund_million_button- Having a 4 page checkout process will reduce the conversion rates, as more people will abandon the checkout process. Its better to just have a 1 page checkout - and have a longer checkout form. Source:
http://www.abtests.com/test/65001/other-for-single-page-vs--multi-step-checkoutSeriously, spend some time going through the checkout processes of huge multi million ecommerce websites. They test things constantly and know what is working. This is a good primer:
http://blog.kissmetrics.com/40-checkout-page-strategies/