If you are investor with them, please let us know if you can redeem your money or not..... If yes please show us proofs...... Thank you very much
I never said I was an investor, I was just supplying links to information on their company.
I was an investor with them and they scammed me..... So I am sure about what I say... Thank you again
Where did you buy their stock at to invest in them in?
Or are you implying by 'investing' you merely added funds to your BitGold account?
If you simply added funds to your account, you're not an investor, you're simply someone using their service.
Ok... You are right.. I was someone who used their service and was scammed by them... So I was not investor but I was scammed service victim
Before you used their service, did you verify all your information, provide all the necessary documentation, and confirm your bank account, etc?
How were the funds added to your account?
What did you do with the funds once you added them?
Did you bother calling customer support contrary to just emailing them?
I've called customer support numerous times and have always received prompt service.
I did all of this and I have obtained my funds as I mentioned at my last posts here... They disabled my account just when I tried to redeem my funds
Since you called customer support, what did customer support tell you?
I feel as if you're leaving some details out.
If your 'friend' sent you these funds under fraudulent means, then yes, you're subject to being suspended.
Did you both use the same IP to transfer the funds?
Where did your friend obtain the funds in order to send them to you?
Why didn't he just redeem for physical gold?
Have you read the Terms of Service?
14.1 "BitGold may immediately suspend or terminate your access to any or all of the BitGold Services and/or deactivate or cancel your account if you are in default, including if (i) BitGold is required to do so by a valid subpoena, court order or order from a regulatory authority, or otherwise required by law, (ii) your account is being misused or being used in furtherance of illegal activity, (iii) you take any action to circumvent BitGold's controls, including, but not limited to, opening multiple accounts or abusing promotions which BitGold may offer from time to time, or (iv) if you are in breach of this Agreement."
14.4 "Upon suspension or cancellation of your account, you authorize BitGold to cancel or suspend pending transactions and hold the funds associated with such transactions until BitGold is certain that funding reversal windows are complete. In the event that you or BitGold terminates this Agreement or your access to the BitGold Services, or deactivates or cancels your account, you will remain liable for all amounts due hereunder."