BitInstant SCAMMERS - page 2. | Bitcointalksearch.org

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: rastaj on February 14, 2013, 12:08:51 PM

Quote from: Yankee (BitInstant) on February 14, 2013, 11:49:18 AM

Quote from: rastaj on February 14, 2013, 11:26:12 AM

I'm just posting to say that I dealt with this company the other day for a small transaction to test the waters. It went horribly. On top of that, I encountered the worst customer service rep on a live chat. The arrogance and indifference with which this monkey typed was astounding. I can't believe Voorhees and Charlie would allow a lowlife like this to work for them, and deal with their customers. I have been doing somewhat substantial volume with BTC as of late, and wanted a new outlet to use that was less cumbersome that Mt.Gox, etc.

All I can say is WOW! I hope people aren't doing 5 figure plus transactions with these folks. If a company comes up in a scam search on Google, it's prob not the best idea to do any business with them. I wish I would have searched before I conducted any business w/ them.

The only thing that would really cure my negative sentiment about this company right now would be five minutes alone with that cust. service rep.

Be safe everyone, and be careful who you deal with.

No one is trying to scam you, and please stop posting all over the forums that we are.

I still have not gotten an Order ID from you, so this is considered trolling

Charlie

I didn't say anyone was scamming me. I said you came up in a scam search, and there are several threads about it. I am not posting all over the forums. I have posted twice. And I am obviously not the only one who is annoyed with you all. Maybe you need to realign some aspects of your business plan!

When I search 'Bitinstant scam' in google, I see this thread first. So thanks for rebumping a thread from December.

Wow, and we did not even scam you, yet your screwing us over for no reason

Thanks

rastaj

newbie

Activity: 23

Merit: 0

Quote from: Yankee (BitInstant) on February 14, 2013, 11:49:18 AM

Quote from: rastaj on February 14, 2013, 11:26:12 AM

I'm just posting to say that I dealt with this company the other day for a small transaction to test the waters. It went horribly. On top of that, I encountered the worst customer service rep on a live chat. The arrogance and indifference with which this monkey typed was astounding. I can't believe Voorhees and Charlie would allow a lowlife like this to work for them, and deal with their customers. I have been doing somewhat substantial volume with BTC as of late, and wanted a new outlet to use that was less cumbersome that Mt.Gox, etc.

All I can say is WOW! I hope people aren't doing 5 figure plus transactions with these folks. If a company comes up in a scam search on Google, it's prob not the best idea to do any business with them. I wish I would have searched before I conducted any business w/ them.

The only thing that would really cure my negative sentiment about this company right now would be five minutes alone with that cust. service rep.

Be safe everyone, and be careful who you deal with.

No one is trying to scam you, and please stop posting all over the forums that we are.

I still have not gotten an Order ID from you, so this is considered trolling

Charlie

I didn't say anyone was scamming me. I said you came up in a scam search, and there are several threads about it. I am not posting all over the forums. I have posted twice. And I am obviously not the only one who is annoyed with you all. Maybe you need to realign some aspects of your business plan!

DannyHamilton

legendary

Activity: 3472

Merit: 4801

Quote from: rastaj on February 14, 2013, 11:26:12 AM

- SNIP -
If a company comes up in a scam search on Google, it's prob not the best idea to do any business with them.
- SNIP -

That certainly isn't true. There are many companies that suffer scam accusations simply because some trolls either have a personal vendetta or gain amusement from stirring up trouble.

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: rastaj on February 14, 2013, 11:26:12 AM

I'm just posting to say that I dealt with this company the other day for a small transaction to test the waters. It went horribly. On top of that, I encountered the worst customer service rep on a live chat. The arrogance and indifference with which this monkey typed was astounding. I can't believe Voorhees and Charlie would allow a lowlife like this to work for them, and deal with their customers. I have been doing somewhat substantial volume with BTC as of late, and wanted a new outlet to use that was less cumbersome that Mt.Gox, etc.

All I can say is WOW! I hope people aren't doing 5 figure plus transactions with these folks. If a company comes up in a scam search on Google, it's prob not the best idea to do any business with them. I wish I would have searched before I conducted any business w/ them.

The only thing that would really cure my negative sentiment about this company right now would be five minutes alone with that cust. service rep.

Be safe everyone, and be careful who you deal with.

No one is trying to scam you, and please stop posting all over the forums that we are.

I still have not gotten an Order ID from you, so this is considered trolling

Charlie

sleepyeyes2k2

newbie

Activity: 8

Merit: 0

One thing I hear a lot of is people freaking out about security and using false information for their BitInstant transfers. They don't realize that that puts them in an awkward position if they have problems later (especially if they just made up the info on the spot and didn't write it down). There is absolutely NO reason to use a fake name or email address on the BitInstant form! None! I know what you're thinking, but even that's not a good reason!

rastaj, it really sucks that your first experience was bad. I've had several really good transactions in a row before my first one that went south this past Tuesday. I'm disappointed about that transaction, but I don't think anyone's trying to scam you.

rastaj

newbie

Activity: 23

Merit: 0

I'm just posting to say that I dealt with this company the other day for a small transaction to test the waters. It went horribly. On top of that, I encountered the worst customer service rep on a live chat. The arrogance and indifference with which this monkey typed was astounding. I can't believe Voorhees and Charlie would allow a lowlife like this to work for them, and deal with their customers. I have been doing somewhat substantial volume with BTC as of late, and wanted a new outlet to use that was less cumbersome that Mt.Gox, etc.

All I can say is WOW! I hope people aren't doing 5 figure plus transactions with these folks. If a company comes up in a scam search on Google, it's prob not the best idea to do any business with them. I wish I would have searched before I conducted any business w/ them.

The only thing that would really cure my negative sentiment about this company right now would be five minutes alone with that cust. service rep.

Be safe everyone, and be careful who you deal with.

wdBTCtrader

newbie

Activity: 42

Merit: 0

and btw they have a support thread in this forum.

https://bitcointalksearch.org/topic/official-newbie-bitinstant-support-thread-active-customer-support-128314

wdBTCtrader

newbie

Activity: 42

Merit: 0

You should definately contact them. I've had some transactions not go through (but I think thy fixed the problem that cuased it) and they were quick to respond and help. Make sure you have your receipt.

mancBTC

newbie

Activity: 21

Merit: 0

Johngalt - dont bring your level-headedness around here. This is a place for baseless accusations and tantrums that make us newbies look like idiots. Oh, wait a minute, maybe it isn't.

JohnGalt

full member

Activity: 249

Merit: 114

Who is John Galt?

Instead of starting this thread, you could have posted in the very first thread in the Newbies forum: "Official Newbie BitInstant Support Thread (Active Customer Support)"

Stephen Gornick

legendary

Activity: 2506

Merit: 1010

Quote from: knotwork on December 03, 2012, 09:02:10 AM

I paid cash at cvs a week ago and still have not gotten gox code.

Now that you have one post on this forum, you have the ability to send a PM. Try that and please report back in a day.
- https://bitcointalksearch.org/user/yankee-bitinstant-21181

Quote from: knotwork on December 03, 2012, 09:02:10 AM

THIS IS UNACCEPTABLE

There are many reasons a purchase may see difficulties in getting completed. There are daily limits that are in place. Sometimes people try to send an amount over the limit or multiple transactions to try to get past the limit. These payments go through MoneyGram. MoneyGram may not always complete the transaction.

But the biggest question I have is ...

Since when does BitInstant give out Mt. Gox codes?

If you transfer to Mt. Gox, you needed to enter your Mt. Gox account number.

Is there the possibility that the instructions were misunderstood and there are now issues in completing this transaction?

DannyHamilton

legendary

Activity: 3472

Merit: 4801

Quote from: knotwork on December 03, 2012, 09:02:10 AM

I paid cash at cvs a week ago and still have not gotten gox code.

THIS IS UNACCEPTABLE

YOU SCAMMED ME

While not impossible, your assertions are rather unlikely. There are a few possibilities:

Honest mistake on their part that you have failed to report to them directly. They are unaware of the issue and would address it quickly if you contacted them instead of posting random accusations on a public discussion forum.
Honest mistake on your part that you have not noticed. Perhaps you accidentally provided the wrong information? If you contacted them instead of posting random accusations on a public discussion forum, they might be able to help you figure out and correct your error.
Intentional slander on your part. You have some hatred toward BitInstant for some unknown reason and thought that a good way to punish them would be a random accusation on a public discussion forum.
Intentional scamming on their part. They decided that of all the people they do business with on a daily basis, you would be the perfect target to steal money from, while maintaining a legitimate business relationship with everyone else.

RodeoX

legendary

Activity: 3066

Merit: 1147

The revolution will be monetized!

Something is wrong, that is too long. But it does not mean bitinstant is a scam. It is used successfully all the time. What did bitinstant say?

destruct

sr. member

Activity: 1232

Merit: 250

Alexander KOSTIN | GoldMint

Have you tried contacting them?

knotwork

newbie

Activity: 14

Merit: 0

I paid cash at cvs a week ago and still have not gotten gox code.

THIS IS UNACCEPTABLE

YOU SCAMMED ME

Topic: BitInstant SCAMMERS - page 2. (Read 2358 times)