Topic: Bitmain Announces the Antminer R4 and APW5 Power Supply, Designed for Silence - page 17. (Read 85112 times)
January 06, 2017, 01:23:44 AM
My download was a tar.gz file. I did not uncompress it. I just browsed for it the way they sent it and the miner software was able to read the file. You might try that to see if that helps to try and load it as a tar.gz.
January 06, 2017, 01:02:44 AM
this miner wont upgrade
when i pick the tar image : Antminer-R4-all-201612020035-autofreq-user.tar
Code:
Incorrect firmware!!!
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Ant Miner
Copyright © 2013-2014, Bitmain Technologies
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Copyright © 2013-2014, Bitmain Technologies
January 06, 2017, 12:28:37 AM
Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.
I contacted support about my single board hashing R4 and this is what they sent me back
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609
If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639
Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
The second link for upgrade fix is not compatible with the R4, that is for the s9
January 05, 2017, 08:13:52 PM
Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.
I contacted support about my single board hashing R4 and this is what they sent me back
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609
If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639
Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
The second link for upgrade fix is not compatible with the R4, that is for the s9
January 05, 2017, 08:06:14 PM
Well no love here for my newest droid R4B4, though I think I'll call it R2B4 since it's only half the droid it should be... Just updated to the recommended firmware but still only 1 blade hashing so RMA has been started. Hopefully this gets squared up quickly, hate not having even half the hash running while it's out for repair.
At least bitmain has doubled the warranty period for machines bought after Oct 1 2016, that should mean they're more confident in their hardware, and hence it's more reliable than before...
Big harrumph for that!
At least bitmain has doubled the warranty period for machines bought after Oct 1 2016, that should mean they're more confident in their hardware, and hence it's more reliable than before...
Big harrumph for that!
January 05, 2017, 03:24:38 PM
Quote
I contacted support about my single board hashing R4 and this is what they sent me back
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609
If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639
Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609
If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639
Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
That's good! The firmware update should fix this and you'll be back to 8.7TH/s but while this did work for me, my R4 is not showing temperature for one of the boards and it's only showing 125 ASIC chips and not 126! I'm still getting max hashing however!
January 05, 2017, 02:10:35 PM
Very interesting! My R4B4 that's doing the single board hash dance is in a DC many miles away from me... Do let us know if working a firmware update does anything for you!
Cheers, and good luck!
Cheers, and good luck!
January 05, 2017, 01:47:39 PM
Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.
I contacted support about my single board hashing R4 and this is what they sent me back
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609
If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639
Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
January 05, 2017, 06:23:16 AM
Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.
January 05, 2017, 02:07:47 AM
Could people please post a pic of their 'Miner Status' page on their R4? Only those running the newest firmware. I'd like to see how the temperature is displayed compared to my R4
January 04, 2017, 07:41:11 PM
Hello fellow miners! Happy new year to you all.
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
I don't see how it could be possible considering that you would be blocking air input openings on the bottom one, but i go just by the pictures, as I don't have one at home.
Maybe if you buy a cheap home depot shelving, then you can put them on two shelves above each other.
Ha, I checked, and this looks perfect:
http://www.homedepot.com/p/HDX-3-Shelf-23-3-in-W-x-13-3-in-L-x-30-3-in-H-Storage-Unit-31424PS-YOW/202353582
609mmX355mm for ea shelf with R4 size of 515mmx110mm. Height is also enough.
You can put two R4 on it and use the third shelf for either a couple of EVGAs or some other PSU that can feed R4s (or your APW5).
EDIT: Since R4 are so narrow, someone might even be able to position both on one shelf as long as output fans are pointed in the opposite direction.
Been a big fan of those shelves for along time... Old pic of my farm at work on them
January 04, 2017, 07:18:43 PM
Hello fellow miners! Happy new year to you all.
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
I don't see how it could be possible considering that you would be blocking air input openings on the bottom one, but i go just by the pictures, as I don't have one at home.
Maybe if you buy a cheap home depot shelving, then you can put them on two shelves above each other.
Ha, I checked, and this looks perfect:
http://www.homedepot.com/p/HDX-3-Shelf-23-3-in-W-x-13-3-in-L-x-30-3-in-H-Storage-Unit-31424PS-YOW/202353582
609mmX355mm for ea shelf with R4 size of 515mmx110mm. Height is also enough.
You can put two R4 on it and use the third shelf for either a couple of EVGAs or some other PSU that can feed R4s (or your APW5).
EDIT: Since R4 are so narrow, someone might even be able to position both on one shelf as long as output fans are pointed in the opposite direction.
January 04, 2017, 07:03:20 PM
Hello fellow miners! Happy new year to you all.
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.
I have a question about having 2 R4s: Can they be stacked, one on top of another?
Thanks!
January 04, 2017, 04:24:09 PM
Maybe you're right actually... should be 63/63 but I only see 62.. Still getting 8.7 TH/s though
January 04, 2017, 03:51:51 PM
All the O's are there, that's just the way I cropped the screenshot 
It's the temp I'm concerned about.. What does the - mean. Shouldn't that read a temperature?
It's the temp I'm concerned about.. What does the - mean. Shouldn't that read a temperature?
January 04, 2017, 03:26:58 PM
Look at my R4... Does the status look ok regarding temperature or is one of the boards not reporting temp? Am I reading it correctly? Where it says '-' should there be temperature? it's hashing at full 8.7 TH/s speed.
You have one ASIC missing or faulty as well (can't see all oooo / xxxx / ---- )
Well, this seems to be rather common now. My one R4 B2 that's been running for 4 weeks had one board stop working yesterday. After reading here that it's been happening to others and that some have gotten it working again by updating the firmware, I tried that also. Firmware update seemed to go fine, but only 1 board working still and after the firmware update the other board seems to be working but it's showing a large number of total HW errors even though the working board errors are almost none. Now what?
My first R4 B2 lost one hasboard after just 2 days on-line, second gone together with yours - yesterday.... Looking on the bright side - I holded shipping back to avoid X-Mass messy couriers so now will save by shipping both at once. 2 Dec 2016 firmware makes status page empty when both hasboards are connected (both B2 units), works half speed with one good board.
January 04, 2017, 03:15:46 PM
Guys,
Look at my R4... Does the status look ok regarding temperature or is one of the boards not reporting temp? Am I reading it correctly? Where it says '-' should there be temperature? it's hashing at full 8.7 TH/s speed.
https://dn-bitmain.qbox.me/o_1b5k61h4v1hqr13gc1g7p19mi16m47.png
Look at my R4... Does the status look ok regarding temperature or is one of the boards not reporting temp? Am I reading it correctly? Where it says '-' should there be temperature? it's hashing at full 8.7 TH/s speed.
https://dn-bitmain.qbox.me/o_1b5k61h4v1hqr13gc1g7p19mi16m47.png
January 04, 2017, 03:13:02 PM
Cold restart: turn off PSU for 10-15 seconds, turn back on. Otherwise I try to never reboot my miners unless I have to. My R4B2 has been rock solid since I got it. My R4B4 is the moody one...
January 04, 2017, 03:09:50 PM
HEY BITMAIN, WOULD BE NICE TO SEE SOME HELP WITH THESE PROBLEMS INSTEAD OF CHARGING EVERYONE MORE MONEY TO FIX YOUR CRAP PRODUCTS.
Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue
Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue
Pool side and it should certainly be up to full speed by now. It's obviously doing the 'one board down' thing which seems to be not too uncommon if you check the R4 thread. Did it to me once while I was setting it up to mine here via nya, cold restart got it back - seems warm reboots can cause it for some reason.
Harrumph!
Harrumph!
What is the best way to do a full COLD shutdown with the R4 B2?
All I see in the web management console is the Restart option.
I don't want to just turn off the power supply for fear of this thing going batty or losing a board.
I've had it up and hashing on CKPool since 12/13/2016, and I have been restarting it once a week based on advice from here.
Yesterday was supposed to be the third reboot, but I'm holding off & might let it run for 2 or 3 weeks straight or even monthly b4 restarting.
Any advice would be appreciated.
Thanks all.
January 04, 2017, 02:43:42 PM
HEY BITMAIN, WOULD BE NICE TO SEE SOME HELP WITH THESE PROBLEMS INSTEAD OF CHARGING EVERYONE MORE MONEY TO FIX YOUR CRAP PRODUCTS.
Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue
Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue
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