i have a question
in s9 hashboards .....
whats the meaning of tf rf led
?are you have any circuits?
??// 
Topic: BITMAIN REFUSE TO REPAIR FAULTY S9 - DOA (Read 5642 times)
hi
i have a question
in s9 hashboards .....
whats the meaning of tf rf led?
are you have any circuits???//
i have a question
in s9 hashboards .....
whats the meaning of tf rf led
?are you have any circuits?
??// 
I've been reading a few threads about the "Pain given by Bitmain" problems and i must say its friggin ridicilous how they treat good paying loyal customers. Its time for people to unite and put a stop to this.
We miners are the one's who made Bitpain big and we shouldnt accept this from them.
We miners are the one's who made Bitpain big and we shouldnt accept this from them.
Only way is to STOP BUYING from them...but fools & their money are soon parted as always
I only know of 2 maybe 3 people in this forum with low enough power to make mining barely work............
I've been reading a few threads about the "Pain given by Bitmain" problems and i must say its friggin ridicilous how they treat good paying loyal customers. Its time for people to unite and put a stop to this.
We miners are the one's who made Bitpain big and we shouldnt accept this from them.
We miners are the one's who made Bitpain big and we shouldnt accept this from them.
I wish they would go back to their S3 design....
Low power draw, very reliable...
Low power draw, very reliable...
no idea what 'the pin' is supposed to mean.
Anyway- Bitmain have now offered to pay for me to return the 2nd faulty hash board at their expense.
AND they have said they will 'try' to replace both the faulty boards. So I am feeling hopeful now.
Shame I had to write them 100 threatening emails to get to this point but hey - at least they seem to be honoring their warranty now...
we will see.... if I ever get any hash boards back again! I hope so...
Anyway- Bitmain have now offered to pay for me to return the 2nd faulty hash board at their expense.
AND they have said they will 'try' to replace both the faulty boards. So I am feeling hopeful now.
Shame I had to write them 100 threatening emails to get to this point but hey - at least they seem to be honoring their warranty now...
we will see.... if I ever get any hash boards back again! I hope so...
Did you get your Hashboards back ?
My topic is here
https://bitcointalksearch.org/topic/bitmains-refused-from-s9-warranty-buy-at-your-own-risk-914354
Do I have to write
I might just fly over to Hong Kong and put a brick through their car window.
Maybe not today, maybe in 5 years time, I will find some Bitmain staff's car and smash it up with a baseball bat.
I am a big fan of revenge served up cold.
They will never know why but one day something valuable of theirs will be broken.
i do not forget my enemies.
Maybe not today, maybe in 5 years time, I will find some Bitmain staff's car and smash it up with a baseball bat.
I am a big fan of revenge served up cold.
They will never know why but one day something valuable of theirs will be broken.
i do not forget my enemies.
So I PAID $1800 USD for a fuckign 4 TH/s miner - YIPPEEEEEE !!!!!!!!
I AM GOING TO TAKE THEM TO SMALL CLAIMS TRIBUNAL.
HERE IS ALL THE INFO YOU NEED TO DO IT (Hong Kong)
http://www.judiciary.gov.hk/en/crt_services/pphlt/html/sc.htm
I am wondering if I need to go to court in China or Hong Kong?
The warranty repars are in Hong Kong - but the machine was sent to me from China - i think....
Any ideas?
I AM GOING TO TAKE THEM TO SMALL CLAIMS TRIBUNAL.
HERE IS ALL THE INFO YOU NEED TO DO IT (Hong Kong)
http://www.judiciary.gov.hk/en/crt_services/pphlt/html/sc.htm
I am wondering if I need to go to court in China or Hong Kong?
The warranty repars are in Hong Kong - but the machine was sent to me from China - i think....
Any ideas?
no i dont have a picture, but when i sent it to them it looked comletely normal - no burnt parts or anything like that.
now a 2 nd board has died.
I don't know if i should send the whole machine back to them. Maybe there is a fault with the fans, who knows?
I don't trust those A**HOLES to send me a new machine.
$1800 ..... turned to shit.
F**K YOU BITMAIN
I HAVE THIS F**KING MACHINE LESS THAN 60 days
AND IT IS F**KED, WHY WON'T THEY REPLACE IT !?
now a 2 nd board has died.
I don't know if i should send the whole machine back to them. Maybe there is a fault with the fans, who knows?
I don't trust those A**HOLES to send me a new machine.
$1800 ..... turned to shit.
F**K YOU BITMAIN
I HAVE THIS F**KING MACHINE LESS THAN 60 days
AND IT IS F**KED, WHY WON'T THEY REPLACE IT !?
Lets pretend it was 100% legit that they fell off during transit what does this mean the current warranty policy is next to worthless. That simply encourages GPU MINING OF ETH
So basically Bitmaintech is encouraging mining ETH with gpus.
The real question is why?
I have a lot of ETH gear and less BTC gear simply because of this.
Instead of making miners go crazy with warranty how about letting a miner just buy a board at a discount.
My account shows I purchased 6 s-9's why not allow me to buy up to 3 replacement boards rather then spend good money shipping to a dead board to china only to be told you lose
can't repair it.
So basically Bitmaintech is encouraging mining ETH with gpus.
The real question is why?
I have a lot of ETH gear and less BTC gear simply because of this.
Instead of making miners go crazy with warranty how about letting a miner just buy a board at a discount.
My account shows I purchased 6 s-9's why not allow me to buy up to 3 replacement boards rather then spend good money shipping to a dead board to china only to be told you lose
can't repair it.
They are getting tired of whiny,bitchy,ahole customers (just my thoughts,not that you are Tupsu) & want to be rid of us like KnC & other ASIC companies have done
I'm glad I'm done mining BTC,it was a great time for 4 years & I'll never forget those long nights setting up GPU/ASIC miners or just waiting for BFL gear to show up
Lets pretend it was 100% legit that they fell off during transit what does this mean the current warranty policy is next to worthless. That simply encourages GPU MINING OF ETH
So basically Bitmaintech is encouraging mining ETH with gpus.
The real question is why?
I have a lot of ETH gear and less BTC gear simply because of this.
Instead of making miners go crazy with warranty how about letting a miner just buy a board at a discount.
My account shows I purchased 6 s-9's why not allow me to buy up to 3 replacement boards rather then spend good money shipping to a dead board to china only to be told you lose
can't repair it.
So basically Bitmaintech is encouraging mining ETH with gpus.
The real question is why?
I have a lot of ETH gear and less BTC gear simply because of this.
Instead of making miners go crazy with warranty how about letting a miner just buy a board at a discount.
My account shows I purchased 6 s-9's why not allow me to buy up to 3 replacement boards rather then spend good money shipping to a dead board to china only to be told you lose
can't repair it.
Well that's pretty shitty policy.
So their advise to make a claim for the logistics agent makes no sense at all.
Best case scenario with that claim would be getting 45USD back if I'm understanding this correctly.
So their advise to make a claim for the logistics agent makes no sense at all.
Best case scenario with that claim would be getting 45USD back if I'm understanding this correctly.
Yes. But I shipped with the value of 20 USD
I have exactly the same package sent three more blades to repair. The same courier company, without any issue.
EDIT.
Read more
in this thread
https://bitcointalksearch.org/topic/bitmains-refused-from-s9-warranty-buy-at-your-own-risk-914354
Well that's pretty shitty policy.
So their advise to make a claim for the logistics agent makes no sense at all.
Best case scenario with that claim would be getting 45USD back if I'm understanding this correctly.
So their advise to make a claim for the logistics agent makes no sense at all.
Best case scenario with that claim would be getting 45USD back if I'm understanding this correctly.
From Bitmain shipping rules
View original size - Click on the picture
Returning policy:
1. Warranty period: 90 days after the product is shipped out. Repair tickets should be created within 90 days, otherwise the warranty will be void.
2. Please MAKE SURE the declare value should be “within $45” and the description of the product should be
“Warranty part” on the waybill, otherwise the extra fee of custom clearance will be billed to the client.
3. For the miner, please DO NOT return the whole unit , and simply return the defective part (Hash board, IO board or BB board),please refer to the pictures below.
For the PSU ,please do not disassemble it and ship back the whole unit.
4. Be sure enclosed the RMA info in the format below in the parcel .
5. The package will be rejected if there is no Repair Ticket created.
So I can not insure the shipment with the real value of it.
View original size - Click on the picture
Returning policy:
1. Warranty period: 90 days after the product is shipped out. Repair tickets should be created within 90 days, otherwise the warranty will be void.
2. Please MAKE SURE the declare value should be “within $45” and the description of the product should be
“Warranty part” on the waybill, otherwise the extra fee of custom clearance will be billed to the client.
3. For the miner, please DO NOT return the whole unit , and simply return the defective part (Hash board, IO board or BB board),please refer to the pictures below.
For the PSU ,please do not disassemble it and ship back the whole unit.
4. Be sure enclosed the RMA info in the format below in the parcel .
5. The package will be rejected if there is no Repair Ticket created.
So I can not insure the shipment with the real value of it.
There must been some rough handling in some part of the shipment and although you packed it well, two heat sinks fell of.
But as we have seen with the S7, Bitmain has had some quality issues with the thermal adhesive used in heat sinks and pictures about suddenly detaching S7 heat sinks have been posted in this forum.
But as we have seen with the S7, Bitmain has had some quality issues with the thermal adhesive used in heat sinks and pictures about suddenly detaching S7 heat sinks have been posted in this forum.
Tupsu:
I'm not on Bitmain's side in this, but I was just barely able to confirm that the picture Bitmain sent for you is your board.
I used zoom and sharpen effect with Irfanview.
I'm not on Bitmain's side in this, but I was just barely able to confirm that the picture Bitmain sent for you is your board.
I used zoom and sharpen effect with Irfanview.
Thank you very much!
EDIT. Read more
in this thread
https://bitcointalksearch.org/topic/bitmains-refused-from-s9-warranty-buy-at-your-own-risk-914354
Tupsu:
I'm not on Bitmain's side in this, but I was just barely able to confirm that the picture Bitmain sent for you is your board.
I used zoom and sharpen effect with Irfanview.
See picture below.
(click for bigger picture)
It corresponds with your original picture of the hash board, posted here https://bitcointalksearch.org/topic/m.16016240
(click for bigger picture)
I'm not on Bitmain's side in this, but I was just barely able to confirm that the picture Bitmain sent for you is your board.
I used zoom and sharpen effect with Irfanview.
See picture below.
(click for bigger picture)
It corresponds with your original picture of the hash board, posted here https://bitcointalksearch.org/topic/m.16016240
(click for bigger picture)
They seem to state the Pin was damage or missing. WTF is a the pin?
EDIT.
Read more
in this thread
https://bitcointalksearch.org/topic/bitmains-refused-from-s9-warranty-buy-at-your-own-risk-914354
They seem to state the Pin was damage or missing. WTF is a the pin?
the same question
ˇHi,TupsuThe following is your order of scrap equipment:03320160813070114259mCdrl8rX06EC
RepairDetail ID 03520160813070114279oxTnD8GD06AC
Name Hashboard S9(14T 650M)
Damage Causes PIN is lost in circuits board
What the hell does it mean ?
Damage Causes PIN is lost in circuits board
I have pictures taken before shipment.
Do not see anything that would be missing.
View original size - Click on the picture
View original size - Click on the picture
Link
http://nagi.ee/photos/photo_sizes.php?id=24747333&size=o
http://nagi.ee/photos/photo_sizes.php?id=24747331&size=o
So even with a photo of a clean board you were rejected.
You know maybe they have a bad employee and he or she is stealing from the company. Think about this from the owners viewpoint does he really want the bad publicity that the warranty issues are causing? This type of publicity will hurt sales.
My photos are like yours zero visible damage to the board, but I do have markings on my bad board. Some one penciled over the label.
That don't matter...they are in China,no rules apply like in the US or EU.
There is nothing you can say or do or threaten them with to get them to do anything for you....you are screwed if they don't want to do the right thing
Welcome to the REAL Bitcoin world,this is the future of the hackable,steal your wallet,no refund for you future
You might say that now, but if OP goes to court (as he claims he will), then you can bet your bottom dollar that either the laws of OP's country of origin, Chinese law or international law WILL apply. Otherwise, a court is not possible.
I'm not saying it would completely ruin his case, but posting that kinda shit will easily lead to a statement such as 'the customer used threats and aggressive behavior to state his demands'.
Bitcoin is just another commodity, like cheese or steel. In some countries it's defined as a currency, but leave that aside for now. Even if you are trading commodities across borders, it IS possible to hold someone responsible if they do not adhere to the agreement landed upon purchase or breach of any applicable law (such as protection of consumers via treaty/national law or regular agreement-laws). So, I guess, welcome to the real world where (if you have enough money to take someone to court) people are sometimes held responsible for their actions.
They seem to state the Pin was damage or missing. WTF is a the pin?
the same question
Read more
in this thread
https://bitcointalksearch.org/topic/bitmains-refused-from-s9-warranty-buy-at-your-own-risk-914354
I'm surprised Bitmain capitulated to your demands, they seem so cock sure. I guess they saw the threads on the forum and decided there were too many bad publicity out here.
Hey Bitmain,
Don't capitulate! You look weak when you're strong, don't forget these idiots will come back begging for your miners sooner or later.
Hey Bitmain,
Don't capitulate! You look weak when you're strong, don't forget these idiots will come back begging for your miners sooner or later.
no idea what 'the pin' is supposed to mean.
Anyway- Bitmain have now offered to pay for me to return the 2nd faulty hash board at their expense.
AND they have said they will 'try' to replace both the faulty boards. So I am feeling hopeful now.
Shame I had to write them 100 threatening emails to get to this point but hey - at least they seem to be honoring their warranty now...
we will see.... if I ever get any hash boards back again! I hope so...
Anyway- Bitmain have now offered to pay for me to return the 2nd faulty hash board at their expense.
AND they have said they will 'try' to replace both the faulty boards. So I am feeling hopeful now.
Shame I had to write them 100 threatening emails to get to this point but hey - at least they seem to be honoring their warranty now...
we will see.... if I ever get any hash boards back again! I hope so...
They seem to state the Pin was damage or missing. WTF is a the pin?
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