Topic: BitMain S1, Gridseed IN STOCK| Minersource.net - page 3. (Read 6919 times)
Eagerly waiting for the Tracking Number...
bumping shipping begins in a few hours.
Pile 'em high and sell 'em cheap?
Also, congrats are due.
Also, congrats are due.
And here are the pics of the new product.
Power usage 75w-200w, 12 pin screw terminal and 6 pin pci-e connection.
Stock hashrate is 135gh/s
Overclocking with moderate cooling in between 135 and 200
Overclocking with extreme cooling ~200gh/s
Pictures:
https://www.facebook.com/minersource/posts/444335749033750
Power usage 75w-200w, 12 pin screw terminal and 6 pin pci-e connection.
Stock hashrate is 135gh/s
Overclocking with moderate cooling in between 135 and 200
Overclocking with extreme cooling ~200gh/s
Pictures:
https://www.facebook.com/minersource/posts/444335749033750
which 1TH/s units do you have shipping next week? the S2? or the one on your website?
The one on our website, the S2 won't be available until April. 
which 1TH/s units do you have shipping next week? the S2? or the one on your website?
Shipping begins in a few hours, order now and get your tracking number today.
We do have 1TH/s units shipping next week, no need to wait till April to get one.
Also like / check out our facebook page later today we have an exclusive new product coming that many will like.
www.facebook.com/minersource
We do have 1TH/s units shipping next week, no need to wait till April to get one.
Also like / check out our facebook page later today we have an exclusive new product coming that many will like.
www.facebook.com/minersource
Hopefully he will update the thread with the results.
Him contacting you for for a week with no answers is troublesome to say the least.
We did respond, remember we sent the refund 3 times, we answer support tickets during our business hours, and just because a response isn't given to you doesn't mean we aren't looking into it. We don't say "We can't find it give us a few days to look into it" we just look into it.Him contacting you for for a week with no answers is troublesome to say the least.
I've also checked on most of the PM's / other contact methods when we are told I've been waiting a week for a response its actually a lot less time usually 72 business hours.
You are confusing me with the person who complained.
I would think that if he had been contacted as you stated he would not have came on here complaining about it.
This
I've also checked on most of the PM's / other contact methods when we are told I've been waiting a week for a response its actually a lot less time usually 72 business hours.
is in reference to a very high amount of tickets the response time is normally under 72 business hours.
Hopefully he will update the thread with the results.
Him contacting you for for a week with no answers is troublesome to say the least.
We did respond, remember we sent the refund 3 times, we answer support tickets during our business hours, and just because a response isn't given to you doesn't mean we aren't looking into it. We don't say "We can't find it give us a few days to look into it" we just look into it.Him contacting you for for a week with no answers is troublesome to say the least.
I've also checked on most of the PM's / other contact methods when we are told I've been waiting a week for a response its actually a lot less time usually 72 business hours.
You are confusing me with the person who complained.
I would think that if he had been contacted as you stated he would not have came on here complaining about it.
Hopefully he will update the thread with the results.
Him contacting you for for a week with no answers is troublesome to say the least.
Him contacting you for for a week with no answers is troublesome to say the least.
There should be a reference # somewhere that can be used to traced the wire. A Fed ref for domestic, or perhaps CHIPS, or SWIFT for international. That reference # *should* expedite the research process. However I think the 7 business quote is accurate, especially if working with a small bank that is probably uses a corespondent bank to access the system.
M
Hopefully he will update the thread with the results.
Him contacting you for for a week with no answers is troublesome to say the least.
We did respond, remember we sent the refund 3 times, we answer support tickets during our business hours, and just because a response isn't given to you doesn't mean we aren't looking into it. We don't say "We can't find it give us a few days to look into it" we just look into it.Him contacting you for for a week with no answers is troublesome to say the least.
I've also checked on most of the PM's / other contact methods when we are told I've been waiting a week for a response its actually a lot less time usually 72 business hours.
Hopefully he will update the thread with the results.
Him contacting you for for a week with no answers is troublesome to say the least.
Him contacting you for for a week with no answers is troublesome to say the least.
Since he paid through a wire transfer would you not have the account number the transfer came from?
I think you do not realize something.
The end customer does not care that you are apparently understaffed.
They expect to be taken care of.
A wire transfer has a number. Finding it should be trivial.
One would assume that you make it a priority to fill an order to take care of a new customer.
The same priority should be given to taking care of a refund for a customer.
When the customer sends from a different bank than the info he provides in his account, and or the order number gets cut off/left out, There is 0 way to track who sent the wire, without doing a trace on every single wire.
Are you or are you not addressing his concerns right now?
We copy paste refund information, BTC addresses and bank account numbers there is no manual typing.
Since he paid through a wire transfer would you not have the account number the transfer came from?
I think you do not realize something.
The end customer does not care that you are apparently understaffed.
They expect to be taken care of.
A wire transfer has a number. Finding it should be trivial.
One would assume that you make it a priority to fill an order to take care of a new customer.
The same priority should be given to taking care of a refund for a customer.
When the customer sends from a different bank than the info he provides in his account, and or the order number gets cut off/left out, There is 0 way to track who sent the wire, without doing a trace on every single wire.
Are you or are you not addressing his concerns right now?
I'm a Minersource customer. I created two orders on 12/19/2013 and paid for both of them (total amount $1144 + $744 = $1888) via two wires. Then I had to cancell the orders, so I requested a refund. You sent me the refund via wire but I haven't got it because you forgot to provide my account number for the wire you sent. I called my bank helpdesk and they told me they got your wire on 02/24/2014 and sent it back to your bank BOA on 02/26/2014 because they couldn't identify the beneficiary. You should have already got the sent amount back to your account, just call your bank.
I wrote several emails to your official support address and got no answer. I see that Minersource staff is chatting here. Can you guys finally solve this problem? It is an urgent question - I urgently need the money back! I provided all details in emails I sent to your support address (order numbers, bank account details, etc.).
The only way to receive a refund for this is to contact support(at)minersource.net I wrote several emails to your official support address and got no answer. I see that Minersource staff is chatting here. Can you guys finally solve this problem? It is an urgent question - I urgently need the money back! I provided all details in emails I sent to your support address (order numbers, bank account details, etc.).
Bumping, shipping starts in a few hours.
Since he paid through a wire transfer would you not have the account number the transfer came from?
I think you do not realize something.
The end customer does not care that you are apparently understaffed.
They expect to be taken care of.
A wire transfer has a number. Finding it should be trivial.
One would assume that you make it a priority to fill an order to take care of a new customer.
The same priority should be given to taking care of a refund for a customer.
When the customer sends from a different bank than the info he provides in his account, and or the order number gets cut off/left out, There is 0 way to track who sent the wire, without doing a trace on every single wire.
Since he paid through a wire transfer would you not have the account number the transfer came from?
I think you do not realize something.
The end customer does not care that you are apparently understaffed.
They expect to be taken care of.
A wire transfer has a number. Finding it should be trivial.
One would assume that you make it a priority to fill an order to take care of a new customer.
The same priority should be given to taking care of a refund for a customer.
Pricing updated on a few more products.
New shipping options available.
Gridseeds will be shipping by March 14th.
New shipping options available.
Gridseeds will be shipping by March 14th.
What comes with each gridseed unit?
Are you going to do packages? if so, what is included in a package/price etc
10 pack/ 20 pack etc.
thanks!!
For now, just the gridseed itself. We are working on getting the packages, and should have those for sale soon.
Yea, since this is public knowledge now I suggest you address this quickly and publicly so people can see you take care of your customers. Not answering makes for an uneasy feeling.
Since he paid through a wire transfer would you not have the account number the transfer came from?
Pricing updated on a few more products.
New shipping options available.
Gridseeds will be shipping by March 14th.
New shipping options available.
Gridseeds will be shipping by March 14th.
What comes with each gridseed unit?
Are you going to do packages? if so, what is included in a package/price etc
10 pack/ 20 pack etc.
thanks!!
For now, just the gridseed itself. We are working on getting the packages, and should have those for sale soon.
Yea, since this is public knowledge now I suggest you address this quickly and publicly so people can see you take care of your customers. Not answering makes for an uneasy feeling.
Since he paid through a wire transfer would you not have the account number the transfer came from?
Pricing updated on a few more products.
New shipping options available.
Gridseeds will be shipping by March 14th.
New shipping options available.
Gridseeds will be shipping by March 14th.
What comes with each gridseed unit?
Are you going to do packages? if so, what is included in a package/price etc
10 pack/ 20 pack etc.
thanks!!
For now, just the gridseed itself. We are working on getting the packages, and should have those for sale soon.
Yea, since this is public knowledge now I suggest you address this quickly and publicly so people can see you take care of your customers. Not answering makes for an uneasy feeling.
Pricing updated on a few more products.
New shipping options available.
Gridseeds will be shipping by March 14th.
New shipping options available.
Gridseeds will be shipping by March 14th.
What comes with each gridseed unit?
Are you going to do packages? if so, what is included in a package/price etc
10 pack/ 20 pack etc.
thanks!!
For now, just the gridseed itself. We are working on getting the packages, and should have those for sale soon.
Yea, since this is public knowledge now I suggest you address this quickly and publicly so people can see you take care of your customers. Not answering makes for an uneasy feeling.
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