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Topic: Bitmain "warranty" (Read 3317 times)

legendary
Activity: 1218
Merit: 1003
November 09, 2015, 10:30:50 AM
#47


If you want to continue to discuss that you can do so in meta or a scam accusation. It doesn't matter who pays or doesn't pay me, I get accused of being biased in both and all directions at once which doesn't make any sense. Even now its being claimed that I am somehow biased in this situation when:

1. The claimant provided a picture of a mixture of nickel plated and non nickel plated heatsinks claiming that its not actually nickel plating but normal heatsinks from a charred and burnt miner Bitmain sent him.
2. A claim has been made that when he cleaned the heatsinks they changed color to match the others
3. The claimant made these claims during a period he was struggling to get Bitmain to agree to a warranty return.
4. The claimant posted these claims in every Bitmain thread in an effort to force Bitmain to accept his return in response to his silence.
5. The claimant now refuses to provide any proof what so ever to backup the claims, even with continued involvement in the thread, a camera and heatsinks which would "prove" the claims.

That's some Katete level logic going on there if one is to conclude that is a bias....




first picture

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Three today's image


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First of all, I was wrong - I have never cleaned this blade which is in the picture.

In this blade   all the radiators should be nickel plated heatsinks. From original left only 12 nickel plated heatsinks, others have been replaced in China. Therefore they sent me someone else's burnt and repaired blade for replacements . It is not mine blade, as I thought at the beginning of posting picture.

I cleaned only  S5+ blades with pure aluminium radiators, I have a total 27 x S5+ blades. So there is nothing strange in this, that I mixed miners.
I also have 3 blades, having both sides of the blade nickel plated heatsinks. How is this possible ? My one S5+ miner was complete with 3 difrent type of blades.

The radiator is now cleaned himself with hot air flow.

Thus, it is very easy to see the difference first picture and today's images.


legendary
Activity: 1652
Merit: 1067
Christian Antkow
November 09, 2015, 09:17:36 AM
#46
If you want to continue to discuss that you can do so in meta or a scam accusation. It doesn't matter who pays or doesn't pay me, I get accused of being biased in both and all directions at once which doesn't make any sense. Even now its being claimed that I am somehow biased in this situation when:


Keep on chewing that bone, dogie. You're cute when you start barking in that squeaky voice of yours.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 09, 2015, 08:57:50 AM
#45
Bitcoin is too important a technology to be rotted away by corporate interests.
Interestingly enough you don't have much problem with the corporate interests when they align with your own in the form of income.

If you want to continue to discuss that you can do so in meta or a scam accusation. It doesn't matter who pays or doesn't pay me, I get accused of being biased in both and all directions at once which doesn't make any sense. Even now its being claimed that I am somehow biased in this situation when:

1. The claimant provided a picture of a mixture of nickel plated and non nickel plated heatsinks claiming that its not actually nickel plating but normal heatsinks from a charred and burnt miner Bitmain sent him.
2. A claim has been made that when he cleaned the heatsinks they changed color to match the others
3. The claimant made these claims during a period he was struggling to get Bitmain to agree to a warranty return.
4. The claimant posted these claims in every Bitmain thread in an effort to force Bitmain to accept his return in response to his silence.
5. The claimant now refuses to provide any proof what so ever to backup the claims, even with continued involvement in the thread, a camera and heatsinks which would "prove" the claims.

That's some Katete level logic going on there if one is to conclude that is a bias....
legendary
Activity: 1652
Merit: 1067
Christian Antkow
November 09, 2015, 02:44:51 AM
#44
Bitcoin is too important a technology to be rotted away by corporate interests.
Altruist of the year here folks.  
Interestingly enough you don't have much problem with the corporate interests when they align with your own in the form of income.

I was going to make some similar snarky remark, and was amused to see someone else beating me to the punch Wink

Meta isn't one of dogie's strongest suits...
legendary
Activity: 1022
Merit: 1003
November 09, 2015, 12:49:27 AM
#43
Bitcoin is too important a technology to be rotted away by corporate interests.



Altruist of the year here folks.  

Interestingly enough you don't have much problem with the corporate interests when they align with your own in the form of income.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 08, 2015, 04:00:58 PM
#42
Post behind someone trying to make them look unintelligent without any reasons at all. If Tupsu has been guilty of anything it has been due to a language issue
He made a ridiculous and damaging claim about a product which he is now unable to back up. I guess you two aren't used to being called out


People like Tupsu are valuable to our community. He actually does things with equipment and posts about it.
Yes, by posting disparaging statements in every thread in order to 'expedite' his warranty claims.


Maybe Tupsu should regurgitate the manufacturer specifications and clutter the forum with such.
He is more than welcome to do so, as are you and anyone else.


In closing I would have to say for the people who love to run in riding the dog. Simply read back and see what he has done in this thread, and then, check out a couple of these.
As with those threads (which were run by one person with 18 account accounts), I don't back down to shills and alts. Whether you think you're shilling for a pool, for an exchange, for Bitmain, Spondoolies *cough*, for fun or otherwise, I will call you out every single time. Bitcoin is too important a technology to be rotted away by corporate interests.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 08, 2015, 04:00:13 PM
#41
Clean one then. If you're honestly trying to claim they're that color because they're dirty, clean one and show us.
I cleaned them all, not just one. Already when I got back to the rest of the two blades from repair.
So you can show us how they changed color and the nickel plating magically disappeared, right??


But I'm not trying to prove anything.
If you're not willing to back up your serious allegations then don't make them.
legendary
Activity: 1218
Merit: 1003
November 08, 2015, 03:40:40 PM
#40


Clean one then. If you're honestly trying to claim they're that color because they're dirty, clean one and show us.

I cleaned them all, not just one. Already when I got back to the rest of the two blades from repair.
But I'm not trying to prove anything.

You are here this person who  are all suspects.

I am satisfied with the guarantee.

I packed today 3 x S7 of over heating  burn out blades to ship them back to China. And I also got UPS shipping label.

S5 + is for me already forgotten phase. All work perfectly in the end. They work for me as single cubes with S7 controller each of cubes. I found them a place where electricity is 0.08 euro kW/h and they are used for heating.

2 units are still for sale







hero member
Activity: 700
Merit: 501
https://bitcointalk.org/index.php?topic=905210.msg
November 08, 2015, 03:26:05 PM
#39
Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

At this point I have to assume you're trolling or shilling, because you're a grown ass man with a technical profession claiming that the nickel coated heatsinks are actually "covered in soot".



Click to enlarge

Here,  On this picture is only pure  aluminum radiators. Let your eyeglasses prescription renewed.

Nickel coated heatsinks are on the  other side of the blade.



Just ignore him Tupsu.
He isn't happy unless he is being the bitmain fanboy of the year.
He is probably still getting paid under the table by bitmain for various things.
No matter how many times they openly state to the forum he doesn't represent bitmain and has been an embarrassment, privately, they probably still use him and laugh at the stupidity he wallows in as they do so.
It is pretty simple actually. If he was an asset and had any knowledge then they would have him onboard, and praise him. For the most part he pisses people off, especially once people learn the absurd advice he gives while always arguing over stupid little things which have little to no bearing on anything.

I appreciate you sharing your experiences Tupsu and look forward to more updates of the mining gear you purchase.
The Avalon warranty starts the day you receive it. Do you have any inside scope on picking up some of those? If so, I would be interested in going in with you. I want to get at least a couple right away, but I may get more to meet a 'MOQ'.

Pic looks like soot on heatsinks to me.
I have components of different products which are nickel coated. If there is not a friction point the coating is a superb idea in a saltwater environment. Even 20 miles away from it, it makes a difference. Every "Mild Steel" you purchase, or aluminum, or stainless, whatever has a certain nickel content. Along with Chromium, Iron, etc.

Nickel coating over other materials is and has been a common manufacturing process for thousands, probably hundreds of thousands of years. This is a requirement if you have a potential exposure to a volatile environment where the potential exposure to saltwater environments exists.

Maybe Bitmain built a batch to go to a huge farm close to the sea and had some heatsinks left over?
Anything is possible.
I wouldn't call Tupsu a liar unless I had facts to back me up. I might ask him to take close up pictures of the nickel coating, if, IF, I even fucking cared. Some people do not need facts, they simply spout off whatever and whenever. Eventually, some people have enough of that shit and call it out. Because Tupsu called someone out they want to follow him around whining like a little bitch.
I have no reason to doubt him, he has always been honest in everything I have read. I won't say he, or anyone hasn't made a mistake, but I know for myself, again, who cares, we all do.

In closing I would have to say for the people who love to run in riding the dog. Simply read back and see what he has done in this thread, and then, check out a couple of these. Quite entertaining:

https://bitcointalksearch.org/topic/--905210

https://bitcointalksearch.org/topic/--1018906


Don't spend all of your time in one or the other of those threads. It will burn you out seeing the same crap time after time.
What they do not provide are enough specific examples of the bad information he has given people but it doesn't take much reading back through the posts to see all of the times he does exactly what he did in this thread. Post behind someone trying to make them look unintelligent without any reasons at all. If Tupsu has been guilty of anything it has been due to a language issue, but the mutt wants to badger and badger without any realistic reason. People like Tupsu are valuable to our community. He actually does things with equipment and posts about it. Maybe Tupsu should regurgitate the manufacturer specifications and clutter the forum with such.
 




legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 08, 2015, 03:02:40 PM
#38
Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

At this point I have to assume you're trolling or shilling, because you're a grown ass man with a technical profession claiming that the nickel coated heatsinks are actually "covered in soot".

Nickel coated heatsinks are on the  other side of the blade.

Clean one then. If you're honestly trying to claim they're that color because they're dirty, clean one and show us.
legendary
Activity: 1218
Merit: 1003
November 08, 2015, 02:52:53 PM
#37
Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

At this point I have to assume you're trolling or shilling, because you're a grown ass man with a technical profession claiming that the nickel coated heatsinks are actually "covered in soot".



Click to enlarge

Here,  On this picture is only pure  aluminum radiators. Let your eyeglasses prescription renewed.

Nickel coated heatsinks are on the  other side of the blade.

legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 08, 2015, 02:42:20 PM
#36
Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

At this point I have to assume you're trolling or shilling, because you're a grown ass man with a technical profession claiming that the nickel coated heatsinks are actually "covered in soot".
legendary
Activity: 1456
Merit: 1000
October 13, 2015, 06:33:28 PM
#35

Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

New and better pictures with macro  shot will come, if I get a few more S5+ blades  back from  China.
5pc have not been shipped yet.  Expect new surprises, and the  miracles of Bitmain Repair Service.


I still am not sure if I was really lucky or you got a dud.  I uploaded a image again I'm at 16 day's without issues.   

I've had great lucky with my S5+.   Still all hashing modules work great.   I have had no issues.  Only weird thing is if I run it for 2 weeks or so with low hardware errors it shows negative hw errors.  So it's equation long term has a error in it when low HW errors.
legendary
Activity: 1218
Merit: 1003
October 13, 2015, 03:48:31 PM
#34

Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.

The dark one are different color , because they are not cleaned and sooty.

New and better pictures with macro  shot will come, if I get a few more S5+ blades  back from  China.
5pc have not been shipped yet.  Expect new surprises, and the  miracles of Bitmain Repair Service.



legendary
Activity: 1148
Merit: 1000
October 13, 2015, 02:52:19 PM
#33
The only solution to this is for people to stop buying their overpriced, used & abused products, which nearly no one seems to be willing to do.  You will have no luck complaining to a Company like Bitmain when they are selling miners as fast as they can remove them from their farm.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
October 13, 2015, 12:37:06 PM
#32
Zendesk is not for EU buyers. I received today from China S5+ NEW fan and repaired S5+ blade. 5 blade from my 2x S5+ are still in China.


Dark and smoky radiators are not from my miner. Perhaps from some of the S7 . But they are definitely from some bad burned miner. Burned with flame and smoke.

The picture you've provided shows absolutely no evidence of "burned with flame and smoke". Did you upload the right one?

Images can not transmit the smell of burnt, that came unscrewing the bubble wrap. second image



Still nothing useful as to proving a board was "burnt with flame and smoke". If you're saying its due to the smell then its probably from someone unglueing heatsinks off a dead board with a torch. If you're saying that the dark ones are a different color because they've been in a fire, that's even more ridiculous - its nickel plating.
legendary
Activity: 1022
Merit: 1003
October 13, 2015, 12:00:14 PM
#31
legendary
Activity: 1218
Merit: 1003
October 13, 2015, 11:51:49 AM
#30
Zendesk is not for EU buyers. I received today from China S5+ NEW fan and repaired S5+ blade. 5 blade from my 2x S5+ are still in China.


Click to enlarge

Dark and smoky radiators are not from my miner. Perhaps from some of the S7 . But they are definitely from some bad burned miner. Burned with flame and smoke.

The picture you've provided shows absolutely no evidence of "burned with flame and smoke". Did you upload the right one?

dogie- Go back to your kennel and  bark there.

Images can not transmit the smell of burnt, that came unscrewing the bubble wrap.

second image


Click to enlarge



legendary
Activity: 1666
Merit: 1185
dogiecoin.com
October 13, 2015, 04:20:22 AM
#29
Zendesk is not for EU buyers. I received today from China S5+ NEW fan and repaired S5+ blade. 5 blade from my 2x S5+ are still in China.


Click to enlarge

Dark and smoky radiators are not from my miner. Perhaps from some of the S7 . But they are definitely from some bad burned miner. Burned with flame and smoke.

The picture you've provided shows absolutely no evidence of "burned with flame and smoke". Did you upload the right one?
legendary
Activity: 1456
Merit: 1000
October 12, 2015, 06:10:30 PM
#28

They were moving support to https://bitmain.zendesk.com/hc/en-us with tickets.  Not sure how far they made it on it.  I kinda feel they get so many emails they never fully made the trasition.  I would agree if they had a more concrete help desk type system it would be much better.

I am not a fan of their recent moves on compensation.   But we gave them the trust to do it.  There was no solid TOS or anything that protected us.  We kinda went in blind and suspected if anything was truly late they would fix it..... so it gave them full power on it.  They choose a pretty crappy compensation no doubt.  But there is not much we can do.  

I mean it's already midday Monday in China.  If bitmain wanted to come out and say "Were sorry heres some coupons" or anything they could have.    I hate it but I feel no amount of these threads or posts will change their mind.  

Zendesk is not for EU buyers..

I received today from China S5+ NEW fan and repaired S5+ blade. 5 blade from my 2x S5+ are still in China.


Click to enlarge

Dark and smoky radiators are not from my miner. Perhaps from some of the S7 . But they are definitely from some bad burned miner. Burned with flame and smoke.

Interesting sad to seem them use parts like that.   I would hope they would at least clean them or something.

I feel sorry for EU buyers as zendesk is pretty nice few times I had to use it.  Did the blade seem to run fine after they sent it back?  What are the results?
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