@tntdgcr,
Thanks for the mention. Also, Antminer PSU series repair will start soon on full-service. At the moment, techs' time are allocated to hash PCB repair as priority but soon will intake APW3, APW3+ and APW5 repair. If you purchased PSU from bitmainwarranty.com it will be a slightly more but all first 12-month replacement be provided within USA, Russia, Ukraine, Venezuela and limited area in EU region.
Spending $75-$100 on $120 item to receive replacement can be a bit pricy, so now plenty of PSU and parts are in stock to service larger farms as well. Excuse our little markup on items but we can't be straw importing goods and sadly American Staffs can't be hired as volunteers.
If you have a dead PSU and not water damaged, please send us a message and will look into it on case by case for the moment. PSU, regardless of where you purchase it, PLEASE KEEP the original packaging box. It help protect sending the PSU back for repair/replacement.
Topic: Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 238. (Read 531168 times)
September 21, 2016, 11:25:25 AM
September 21, 2016, 11:13:43 AM
If anyone has shipped a board back to Bitmain via Hong Kong and nothing much seems to be happening, its worth while emailing Bitmain support with your tracking details and ticket number to "remind" them to update their systems.
For the price of a polite email its worth doing before you get too hot under the collar and fire off one less tactful
With all my dealings with them its worth while keeping the lines of communication open yourself and being polite and reasonable wherever possible.
For the price of a polite email its worth doing before you get too hot under the collar and fire off one less tactful
With all my dealings with them its worth while keeping the lines of communication open yourself and being polite and reasonable wherever possible.
As an aside, I'd like to mention that @ OregonMines, we've been quite impressed with BitmainWarranty's Denver repair operation, including S9 work. For the first time in awhile, I felt like I was dealing with a company that understands communication and was in front of their tasks.
We're already preparing more work for them, and this has been a very positive development in terms of repair time turn arounds for customers.
September 21, 2016, 10:34:42 AM
@philipma1957,
All parts are in stock. It may be a system glitch. Please try again. If it still give you an error, please send email!!
All parts are in stock. It may be a system glitch. Please try again. If it still give you an error, please send email!!
September 21, 2016, 07:17:33 AM
If anyone has shipped a board back to Bitmain via Hong Kong and nothing much seems to be happening, its worth while emailing Bitmain support with your tracking details and ticket number to "remind" them to update their systems.
For the price of a polite email its worth doing before you get too hot under the collar and fire off one less tactful
With all my dealings with them its worth while keeping the lines of communication open yourself and being polite and reasonable wherever possible.
For the price of a polite email its worth doing before you get too hot under the collar and fire off one less tactful
With all my dealings with them its worth while keeping the lines of communication open yourself and being polite and reasonable wherever possible.
September 21, 2016, 01:37:57 AM
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
one of my s-9's went off line today.
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
Okay I took the 2 units that had trouble last month since one was dead and the other was attach via slots.
one controller is dead. all boards on the dead controller unit do work . So I will order a new controller and a new psu. from bitmainwarranty.com the dead controller is the same unit I purchased in August that a board died in 10 hours. So far this unit has mined for two weeks and been down or part down for three weeks.
and the s9 controllers are sold the fuck out. un freaking real i will mine with four boards on a controller for now
Sorry to hear your loss....
No offense but it looks super cool with 4 boards! It makes me think why we need another controller in first place. probably can remove it as spare part.
September 20, 2016, 08:03:12 PM
With BTC dropping I imagine we will see a new batch soon but I'll be damned if I am getting any more of these with the reliability issues. I'm glad I haven't seen a serious problem yet but still months and months to go before break even.
September 20, 2016, 04:13:50 PM
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
one of my s-9's went off line today.
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
Okay I took the 2 units that had trouble last month since one was dead and the other was attach via slots.
one controller is dead. all boards on the dead controller unit do work . So I will order a new controller and a new psu. from bitmainwarranty.com the dead controller is the same unit I purchased in August that a board died in 10 hours. So far this unit has mined for two weeks and been down or part down for three weeks.
and the s9 controllers are sold the fuck out. un freaking real i will mine with four boards on a controller for now
September 20, 2016, 03:52:53 PM
Sounds like a plan (if I get one). Cheers Phil
September 20, 2016, 03:45:10 PM
Just how quiet can these S9's be?
Ive got an S7LN that's on 20% fan speed and runs at around 55c on each board. I don't intend on running the S9 (if I get one) at full speed due to electricity limitations but want around 4Th out of it. Would I be able to get it to run as quiet as the S7LN?
Thanks.
Ive got an S7LN that's on 20% fan speed and runs at around 55c on each board. I don't intend on running the S9 (if I get one) at full speed due to electricity limitations but want around 4Th out of it. Would I be able to get it to run as quiet as the S7LN?
Thanks.
no but freq 300 and fan at 30% is something you should be able to do
September 20, 2016, 03:13:16 PM
Just how quiet can these S9's be?
Ive got an S7LN that's on 20% fan speed and runs at around 55c on each board. I don't intend on running the S9 (if I get one) at full speed due to electricity limitations but want around 4Th out of it. Would I be able to get it to run as quiet as the S7LN?
Thanks.
Ive got an S7LN that's on 20% fan speed and runs at around 55c on each board. I don't intend on running the S9 (if I get one) at full speed due to electricity limitations but want around 4Th out of it. Would I be able to get it to run as quiet as the S7LN?
Thanks.
September 20, 2016, 12:49:15 PM
https://bitcointalksearch.org/topic/bounty-for-cracking-bitmain-s9-bmminer-1569129
I will update within the next 24hours at github.
read more https://bitcointalksearch.org/topic/bounty-for-cracking-bitmain-s9-bmminer-1569129.msg16311881#msg16311881
I will update within the next 24hours at github.
read more https://bitcointalksearch.org/topic/bounty-for-cracking-bitmain-s9-bmminer-1569129.msg16311881#msg16311881
September 20, 2016, 12:01:45 PM
Bitmain is "vigorously developing AI" according to J. Wu.
https://news.bitcoin.com/advance-chinas-economy-bitmain-ceo/
What would be that AI's warranty [most likely]?
You guessed it....
What can go wrong?
https://news.bitcoin.com/advance-chinas-economy-bitmain-ceo/
What would be that AI's warranty [most likely]?
You guessed it....
What can go wrong?
September 20, 2016, 01:27:47 AM
mine had same problem too, can't recall which batch atm but it's still under warranty. 11.85 ths version. mines nicely then hashrate drops, reboot only 9 chips shown n no led on the board. in this case it is chain #1. email to bmt. captured some screen shots. the other 2 is working fine. sometimes occasional now you see me now you don't x shows but it goes away by itself. grrrr
September 20, 2016, 01:26:57 AM
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
one of my s-9's went off line today.
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
Probably USPS @ $15 figure at fastest 3 business days (if using Priority boxes),slowest 8 days.I do alot of ebay & use USPS most often,just around the corner & boxes are free
Just don't do DHL,they suck azz here in the US
September 20, 2016, 12:46:57 AM
one of my both B12 get all 3 ASIC's XXX and reboot solve it
why this happen ?
my temp less than 82 all the time and freq lowered to 500
why this happen ?
my temp less than 82 all the time and freq lowered to 500
September 19, 2016, 10:26:33 PM
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
Cheapest one if you are not in a hurry. Its depends on the day, may go out via USPS Percel Post, Priority Mail or UPS, whichever the warehouse guys are able to pick/pack the latest.
UPS Ground option be UPS Ground but the last option is a mystery shipping. The slowest speed be shipping from Denver, Colorado to your destination via Parcel Post via USPS on next business day shipout.
UPS the best option for the warehouse as there is a daily pickup by the UPS and staffs know the cut off time to meet.
one of my s-9's went off line today.
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
September 19, 2016, 09:52:04 PM
one of my s-9's went off line today.
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
I am going to check on it tomorrow it appears to be the entire unit.
philipma1957.1 10.193k 13hrs 6,098 62,156,914 0GHs 11m 40s 0.115% 0.009% 0GHs
@ bitmainwarranty
I am looking to order 1 psu from your store and maybe a controller after I check on tues I will get back.
what do I pick for shipping?
Next Day Air Saver (UPS): $82.12
2nd Day Air (UPS): $54.01
3 Day Select (UPS): $42.81
Ground (UPS): $31.34 >>>>>>>> or must I pick this one?
Product Shipping: $15.00 >>>>>>> this is cheap how long to NJ
https://bitmainwarranty.com/shop/products/us/apw3-12-1600/
September 19, 2016, 07:27:24 PM
Item like this, if you receive it, USA/RU/UA locations will not charge you to solder them back on. (do request shipping fee be paid both way tho...)
1st I've heard of that and good to know. I'll find out tomorrow when I pull the board out during lunch.BitmainWarranty emailed getting my loony batch-1 board and are looking at it. Looks like another board going to be headed their way even though the miner IS in warranty, even with repair cost is faster/prolly cheaper than sending it to Hong Kong.
I've heard about the loosely attached inductor in some hash boards that makes the board not to show up, but I guess that this is not that kind of a case?[/quote]
Here is a picture of it (click for zoom):
And here is a video about that kind of a case by Youtube user "Yemira": https://www.youtube.com/watch?v=ZiDkCCBIq58
[/quote]
[/quote]
If I see this on my board I have a 75w iron just for this kind of thing so will be an easy repair for me to do
Any um' 'side effects' of the bad Vcore power to be aware of that this kind of fault could produce as in possible damage to the ASIC's?
September 19, 2016, 07:08:23 PM
Item like this, if you receive it, USA/RU/UA locations will not charge you to solder them back on. (do request shipping fee be paid both way tho...)
[/quote]
1st I've heard of that and good to know. I'll find out tomorrow when I pull the board out during lunch.
[/quote]
Here is a picture of it (click for zoom):
And here is a video about that kind of a case by Youtube user "Yemira": https://www.youtube.com/watch?v=ZiDkCCBIq58
[/quote]
BitmainWarranty emailed getting my loony batch-1 board and are looking at it. Looks like another board going to be headed their way even though the miner IS in warranty, even with repair cost is faster/prolly cheaper than sending it to Hong Kong.
I've heard about the loosely attached inductor in some hash boards that makes the board not to show up, but I guess that this is not that kind of a case?[/quote]
1st I've heard of that and good to know. I'll find out tomorrow when I pull the board out during lunch.
[/quote]
Here is a picture of it (click for zoom):
And here is a video about that kind of a case by Youtube user "Yemira": https://www.youtube.com/watch?v=ZiDkCCBIq58
[/quote]
September 19, 2016, 06:24:13 PM
Yikes! Ja that will be pretty obvious and hopefully an easy fix to solder properly.
I take it Bitmain and/or whomever they contract for PCB assembly never heard of AOI systems to catch this very obvious kind of thing?
I take it Bitmain and/or whomever they contract for PCB assembly never heard of AOI systems to catch this very obvious kind of thing?
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