Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 242.

philipma1957

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Activity: 4382

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'The right to privacy matters'

Quote from: mamiakimo on September 11, 2016, 12:29:42 PM

Quote from: Sierra8561 on September 10, 2016, 11:03:07 AM

Quote from: mamiakimo on September 10, 2016, 08:47:03 AM

Quote from: Sierra8561 on September 10, 2016, 03:11:39 AM

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

It takes sometimes up to a week for them to update it.

they update my ticket after a week with this

and send it to me
is that mean it repaired or replaced or what ?
they don't tell me anything

They generally will ship it back to you withing a few days, once they post that status on your account.

they shipped it to me
is than mean it fixed ?

says replaced so you should be getting a working board back.

mamiakimo

full member

Activity: 197

Merit: 100

Quote from: Sierra8561 on September 10, 2016, 11:03:07 AM

Quote from: mamiakimo on September 10, 2016, 08:47:03 AM

Quote from: Sierra8561 on September 10, 2016, 03:11:39 AM

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

It takes sometimes up to a week for them to update it.

they update my ticket after a week with this

and send it to me
is that mean it repaired or replaced or what ?
they don't tell me anything

They generally will ship it back to you withing a few days, once they post that status on your account.

they shipped it to me
is than mean it fixed ?

moe7865

full member

Activity: 218

Merit: 100

well one of my hashboards have just stopped working.
seems like I'm on the repair adventure too now

Romanko

sr. member

Activity: 325

Merit: 250

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

@Vortexz
no worries then if representative picked up your hashboard and you received a call about it.
same happened to me when I sent out bad hashboards, it took nearly a month for support to find my boards for warranty repair.
the info on the web has absolutely no correspondence or connection to what is happening.
Bitmain warranty service is organized that way that all efforts are done so the customer MUST miss the warranty period.
Very often Wink

there some bugs on he website with the repair ticket, or ignoring customer letters and requests (as they do usually), or sending back not repaired parts, everything in order no to fulfill the warranty repair . So its normal way of handling customer service for Bitmain)
So you should really give them more persistent tries and look out - they are very very tricky

Good luck!

grn

sr. member

Activity: 357

Merit: 252

Quote from: Swimmer63 on September 10, 2016, 11:16:21 PM

Quote from: elokk on September 10, 2016, 10:05:34 PM

I am still waiting for Yoshi to sell me an s9 that he said would only take a day or two to get processed for me. That was several months ago. Huh

It does not look like they are getting any S9's from the homeland.

Do you have any idea how that reads ?

Swimmer63

legendary

Activity: 1593

Merit: 1004

Quote from: elokk on September 10, 2016, 10:05:34 PM

I am still waiting for Yoshi to sell me an s9 that he said would only take a day or two to get processed for me. That was several months ago. Huh

It does not look like they are getting any S9's from the homeland.

elokk

hero member

Activity: 723

Merit: 519

I am still waiting for Yoshi to sell me an s9 that he said would only take a day or two to get processed for me. That was several months ago. Huh

Swimmer63

legendary

Activity: 1593

Merit: 1004

Quote from: philipma1957 on September 09, 2016, 07:20:42 AM

Quote from: d57heinz on September 09, 2016, 07:08:40 AM

Quote from: vortexz on September 09, 2016, 06:52:42 AM

https://gyazo.com/9b98563ad68c007c3107e1e402e5d387

2 weeks, 2 dead chips on my brand new s9
another s9 has a dead board

funny how they sell this crap gear for 1600$ and people buy them

Money is a funny drug;)

So true

My second dead board is on its way to me. I will install both dead boards at the same time.

Have to thank Yoshi of bitmainwarranty for the replacement service.

my verdict on the gear is it is easier to break then any other chip. So plan for it. Also add 10% to the price you pay since the gear breaks so much easier then any of there older gear.

Frankly they should charge more for the gear and give a better warranty.

Wise choice using Yoshi. He has been very helpful with the one S7 I have with them. Though I'm selling it at the end of the month.
Knock on wood, 5 S9's with no dead chips or boards yet.

Sierra8561

sr. member

Activity: 546

Merit: 253

Quote from: mamiakimo on September 10, 2016, 08:47:03 AM

Quote from: Sierra8561 on September 10, 2016, 03:11:39 AM

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

It takes sometimes up to a week for them to update it.

they update my ticket after a week with this

and send it to me
is that mean it repaired or replaced or what ?
they don't tell me anything

They generally will ship it back to you withing a few days, once they post that status on your account.

mamiakimo

full member

Activity: 197

Merit: 100

Quote from: Sierra8561 on September 10, 2016, 03:11:39 AM

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

It takes sometimes up to a week for them to update it.

they update my ticket after a week with this

and send it to me
is that mean it repaired or replaced or what ?
they don't tell me anything

Sierra8561

sr. member

Activity: 546

Merit: 253

Quote from: vortexz on September 10, 2016, 02:34:43 AM

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

It takes sometimes up to a week for them to update it.

vortexz

legendary

Activity: 1120

Merit: 1001

Hello.My hashboard arrived at Bitmain service, UPS says it was collected and signed by MR SUNG yesterday, 09.09.2016,
but on BITMAIN service ticket it is not updated as collected.Should I worry ?
I sent a mail to bitmain support regarding this

aarons6

legendary

Activity: 1736

Merit: 1006

Quote from: not.you on September 09, 2016, 02:12:20 PM

Quote from: aarons6 on September 09, 2016, 01:03:14 PM

Quote from: not.you on September 09, 2016, 07:46:00 AM

Quote from: aarons6 on September 08, 2016, 09:04:46 PM

Quote from: not.you on September 07, 2016, 12:04:37 PM

So what is the deal with posting images? I am unable to all of a sudden.

Why does this machine say it found a block?

https://s18.postimg.org/44ek61prt/How_Block.gif

nice hash doesnt always mine bitcoin..

you can easily find a block within a couple seconds of starting up the miner.

also there is a bug in the s7 firmware that if you mine some alt coins, it thinks you find blocks when you dont.. i guess its the same with s9.

No look again. It didn't mine on nicehash at all. All shares were submitted to kano which means it was only ever mining BTC. The diff of the highest share is too low to be a BTC block (plus kano pool did not indicate a block found by me).

its a bug. when you first turn on s7 and im guessing s9 it runs for a minute and restarts, clearing all the values except found blocks.. im almost certain it sent some shares into nh and found a block.

I know what you are talking about where it runs for a short time and then restarts cgminer but that is from a power cycle restart, this was just me having restarted cgminer itself so it wouldn't have done the 30-60 sec restart. I would be inclined to think it was an actual found block on multipool or nicehash but it shows no shares sent to either of those pools. I suppose there is some outside chance it had failed over briefly and found a block and I didn't notice it before I restarted cgminer and it just didn't clear that stat but the found block really was before the cgminer restart. One thing that makes that less plausible though is that my hashrate on kano has been steady for days and kano has had no server-side downtime.

This miner has a twice daily scripted cgminer restart with a freq change. I usually check on it after the changes to make sure it is working ok. The S9 next to it has been running for 24d and 22h and has never submitted a share to the backup pools.

on my s7 there is a file called getblk in the /config folder that has every single block and time stamp the machine has ever found..

if its on the s9 you can tell exactly when you found that block.. but im 100% sure its from NH and it was either a freak chance 1 share = 1 block thing or it failed over and when cgminer was restarted it cleared the values but kept the found block number.

my s7 doesnt actually clear the found blocks until you power off the machine or x amount of time passes, like 3 or 4 days.. or up to 15 blocks then it starts back to 0.

fun note, one of my s7s has found 11380 blocks..

not.you

legendary

Activity: 1726

Merit: 1018

Quote from: aarons6 on September 09, 2016, 01:03:14 PM

Quote from: not.you on September 09, 2016, 07:46:00 AM

Quote from: aarons6 on September 08, 2016, 09:04:46 PM

Quote from: not.you on September 07, 2016, 12:04:37 PM

So what is the deal with posting images? I am unable to all of a sudden.

Why does this machine say it found a block?

https://s18.postimg.org/44ek61prt/How_Block.gif

nice hash doesnt always mine bitcoin..

you can easily find a block within a couple seconds of starting up the miner.

also there is a bug in the s7 firmware that if you mine some alt coins, it thinks you find blocks when you dont.. i guess its the same with s9.

No look again. It didn't mine on nicehash at all. All shares were submitted to kano which means it was only ever mining BTC. The diff of the highest share is too low to be a BTC block (plus kano pool did not indicate a block found by me).

its a bug. when you first turn on s7 and im guessing s9 it runs for a minute and restarts, clearing all the values except found blocks.. im almost certain it sent some shares into nh and found a block.

I know what you are talking about where it runs for a short time and then restarts cgminer but that is from a power cycle restart, this was just me having restarted cgminer itself so it wouldn't have done the 30-60 sec restart. I would be inclined to think it was an actual found block on multipool or nicehash but it shows no shares sent to either of those pools. I suppose there is some outside chance it had failed over briefly and found a block and I didn't notice it before I restarted cgminer and it just didn't clear that stat but the found block really was before the cgminer restart. One thing that makes that less plausible though is that my hashrate on kano has been steady for days and kano has had no server-side downtime.

This miner has a twice daily scripted cgminer restart with a freq change. I usually check on it after the changes to make sure it is working ok. The S9 next to it has been running for 24d and 22h and has never submitted a share to the backup pools.

aarons6

legendary

Activity: 1736

Merit: 1006

Quote from: not.you on September 09, 2016, 07:46:00 AM

Quote from: aarons6 on September 08, 2016, 09:04:46 PM

Quote from: not.you on September 07, 2016, 12:04:37 PM

So what is the deal with posting images? I am unable to all of a sudden.

Why does this machine say it found a block?

https://s18.postimg.org/44ek61prt/How_Block.gif

nice hash doesnt always mine bitcoin..

you can easily find a block within a couple seconds of starting up the miner.

also there is a bug in the s7 firmware that if you mine some alt coins, it thinks you find blocks when you dont.. i guess its the same with s9.

No look again. It didn't mine on nicehash at all. All shares were submitted to kano which means it was only ever mining BTC. The diff of the highest share is too low to be a BTC block (plus kano pool did not indicate a block found by me).

its a bug. when you first turn on s7 and im guessing s9 it runs for a minute and restarts, clearing all the values except found blocks.. im almost certain it sent some shares into nh and found a block.

AriesIV10

legendary

Activity: 1260

Merit: 1006

Mine for a Bit

Quote from: fusion0389 on September 09, 2016, 10:01:24 AM

Quote from: philipma1957 on September 09, 2016, 07:20:42 AM

Quote from: d57heinz on September 09, 2016, 07:08:40 AM

Quote from: vortexz on September 09, 2016, 06:52:42 AM

https://gyazo.com/9b98563ad68c007c3107e1e402e5d387

2 weeks, 2 dead chips on my brand new s9
another s9 has a dead board

funny how they sell this crap gear for 1600$ and people buy them

Money is a funny drug;)

So true

My second dead board is on its way to me. I will install both dead boards at the same time.

Have to thank Yoshi of bitmainwarranty for the replacement service.

my verdict on the gear is it is easier to break then any other chip. So plan for it. Also add 10% to the price you pay since the gear breaks so much easier then any of there older gear.

Frankly they should charge more for the gear and give a better warranty.

I am thankful that you had a positive experience, i pray i never have to email yoshi, but if i do i hope i have a positive experience. There is hope!!!

I have 2 boards on an S9B3 that first showed a few "x" here and there then, the 2 boards disappeared from the control panel. I restarted, rebooted and reloaded firmware to no avail. I worked with Bitmain and they had me do the troubleshooting and send them pics of the results, but it did not get the 2 boards hashing. Bitmain said send them back to them. I will be sending the 2 boards to Bitmain_Z(Denver, CO) to see if they can fix/replace them first.

fusion0389

sr. member

Activity: 324

Merit: 250

Quote from: philipma1957 on September 09, 2016, 07:20:42 AM

Quote from: d57heinz on September 09, 2016, 07:08:40 AM

Quote from: vortexz on September 09, 2016, 06:52:42 AM

https://gyazo.com/9b98563ad68c007c3107e1e402e5d387

2 weeks, 2 dead chips on my brand new s9
another s9 has a dead board

funny how they sell this crap gear for 1600$ and people buy them

Money is a funny drug;)

So true

My second dead board is on its way to me. I will install both dead boards at the same time.

Have to thank Yoshi of bitmainwarranty for the replacement service.

my verdict on the gear is it is easier to break then any other chip. So plan for it. Also add 10% to the price you pay since the gear breaks so much easier then any of there older gear.

Frankly they should charge more for the gear and give a better warranty.

I am thankful that you had a positive experience, i pray i never have to email yoshi, but if i do i hope i have a positive experience. There is hope!!!

citronick

legendary

Activity: 1834

Merit: 1080

---- winter*juvia -----

Quote from: sidehack on September 09, 2016, 09:45:02 AM

Did you miss the part where all accepted shares were to kano?

hmmm.... yes missed that... and this is a strange bug

sidehack

legendary

Activity: 3416

Merit: 1865

Curmudgeonly hardware guy

Did you miss the part where all accepted shares were to kano?

citronick

legendary

Activity: 1834

Merit: 1080

---- winter*juvia -----

Quote from: not.you on September 07, 2016, 12:04:37 PM

So what is the deal with posting images? I am unable to all of a sudden.

Why does this machine say it found a block?

https://s18.postimg.org/44ek61prt/How_Block.gif

I think you hit a block while mining at multipool .. failover from kano.

.. is multipool a SHA256 multi-algo pool?

if yes... then you are bound to hit a block or two

I once ran my S9 at SHA256.mine.zpool.ca:3333 and got 15 blocks!

Topic: Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order - page 242. (Read 531298 times)