BITSTAMP deposit problem | Bitcointalksearch.org

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: Maxxt on September 20, 2017, 04:52:39 AM

Quote from: johnnybtct on September 12, 2017, 12:51:51 PM

I have transfered few days ago ~20k 0 problems same day (excited about speed)
I did the same yesterday with over 50k, no deposit (USD)
Bank transfer done perfectly according to deposit data.
Second which is delayed was even made in earlier hours than first and still nothing.

Anyone know what's going on, do they have any special policy for "bigger" deposit transactions ?

By the way, their support sucks balls at least for me, many days for replies.....
Can anyone recommned good EU based BTC exchange?

Same problem since 14th of September. No answer from support.

Problem solved, deposit credited. Happy now

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: achilleos on September 21, 2017, 08:22:26 AM

Quote from: achilleos on September 20, 2017, 09:54:16 AM

Quote from: achilleos on September 13, 2017, 08:48:33 AM

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource

)
I wanted to update my message here.
Have a good luck to everyone.

Hi everybody,

I contacted to support both on support page and also on Twitter. Twitter definitely accelerates the processes.

I've just checked that I made 8 deposit funding to Bitstamp. 6 of them was credited to my account in the same day, just in couple of hours.
1 of them (it was on 23th August 2017) was credited 5 days later. They said intermediary bank problem.
But the last one was bounced back from Intermediary bank, as I wrote yesterday.

I still like Bitstamp. Hope they solve this issue. I am a customer since 2013 (?) and made a number of deposits there and never had problems...

achilleos

newbie

Activity: 3

Merit: 0

Quote from: achilleos on September 20, 2017, 09:54:16 AM

Quote from: achilleos on September 13, 2017, 08:48:33 AM

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource

)
I wanted to update my message here.
Have a good luck to everyone.

Hi everybody,

I contacted to support both on support page and also on Twitter. Twitter definitely accelerates the processes.

I've just checked that I made 8 deposit funding to Bitstamp. 6 of them was credited to my account in the same day, just in couple of hours.
1 of them (it was on 23th August 2017) was credited 5 days later. They said intermediary bank problem.
But the last one was bounced back from Intermediary bank, as I wrote yesterday.

ziggy2

member

Activity: 87

Merit: 11

At last finally... today my money (SEPA transfer in Euro) was credited on my Bitstamp account.
Orders made on sept 10 and 11, and credited on Sept 21, this is definitely too long, espcially since I had no news or answers to my questions for the last seven days.

An interesting comparison : a SEPA bank deposit sent yesterday from the same bank, and of comparable amount, to Kraken, was credited ...today = 1 day only to credit my account. This is how it should work at Bitstamp also.

Maxxt

newbie

Activity: 52

Merit: 0

Today Bitstamp replied me on Twitter saying that they will look into it.
1 week waiting for the fiat deposit...

ziggy2

member

Activity: 87

Merit: 11

quote :
"My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account."

In my case, Bistamp confirmed that they did receive my money. This was last thursday so one week ago... since then, not a word.

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: ziggy2 on September 20, 2017, 09:01:20 AM

Only from SEPA (European Union) Countries, I'm afraid. Undecided

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: achilleos on September 20, 2017, 09:54:16 AM

Quote from: achilleos on September 13, 2017, 08:48:33 AM

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource

)
I wanted to update my message here.
Have a good luck to everyone.

Thanks for update!
Who is representing Bitstamp on Bitcointalk? Is there a way to contact them here publicly?

achilleos

newbie

Activity: 3

Merit: 0

Quote from: achilleos on September 13, 2017, 08:48:33 AM

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource

)
I wanted to update my message here.
Have a good luck to everyone.

ziggy2

member

Activity: 87

Merit: 11

Only from SEPA (European Union) Countries, I'm afraid. Undecided

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: ziggy2 on September 20, 2017, 05:47:58 AM

Actually I have had no such problem with Kraken, which has similar functions ; and they have a broader range of cryptocurrencies.

Do they accept transfers from CIS countries, or from European banks only?

ziggy2

member

Activity: 87

Merit: 11

Actually I have had no such problem with Kraken, which has similar functions ; and they have a broader range of cryptocurrencies.

Maxxt

newbie

Activity: 52

Merit: 0

Quote from: johnnybtct on September 12, 2017, 12:51:51 PM

I have transfered few days ago ~20k 0 problems same day (excited about speed)
I did the same yesterday with over 50k, no deposit (USD)
Bank transfer done perfectly according to deposit data.
Second which is delayed was even made in earlier hours than first and still nothing.

Anyone know what's going on, do they have any special policy for "bigger" deposit transactions ?

By the way, their support sucks balls at least for me, many days for replies.....
Can anyone recommned good EU based BTC exchange?

Same problem since 14th of September. No answer from support.

ziggy2

member

Activity: 87

Merit: 11

On Sept 10 and 11, I made money deposits in € to my Bistamp account, from my usual bank account (already used to make deposits, so they know me), a moderate amount, so no need for in-depth investigations...and as of today, September 20th, I'm still waiting for the money to be available.

Difficult to understand that it can take that long... Angry

zimson

newbie

Activity: 7

Merit: 0

Yeah i filled so many AML/KYC papers before for them already that its almost silly...
Definitely jumping ship.

thegarn

newbie

Activity: 1

Merit: 0

Same story!
Deposit of 80K 8 working days ago, not credited. I am a high volume customer and have complied with all their new AML/KYC requirements. This is the second time in one month I have had serious problems with deposits. If they have not credited my account after 28 days I will be pursuing legal action!
Time to jump the Bitstamp ship??

zimson

newbie

Activity: 7

Merit: 0

And im still waiting... since the 8th. Angry

well i know witch exchange il be using in the future... and it dont start with B

CostaRibeiro

full member

Activity: 171

Merit: 103

Quote from: CostaRibeiro on September 15, 2017, 11:22:18 AM

Just deposit and now I saw this, hoping for the best.

Maybe I got luck, credited one time, 2 business days.

warningsigns

hero member

Activity: 896

Merit: 1082

They now send these wire transfers to THE department. It's probably a room staffed with AML and anti-fraud investigators, with computers linked to identity verification software, Europol's FIU, OFAC sanctions list, AML watchlists and the SWIFT messaging system where they can do discreet checks with the remitting banks to confirm MT103 instructions are from non-fraudulent sources. It's all happening and being done quietly and methodically.

I can imagine other exchanges having a similar filter system, thus all the delays and account closure stories here. It's all about managing risks and mitigating losses.

dekana

newbie

Activity: 21

Merit: 0

I sent a bank wire to Bitstamp on 9 September 2017.

My bank sends the funds within 30 minutes of me doing the transfer and I sent Bitstamp the Swift MT103 as proof of payment.

No response at all received from Bitstamp even after after waiting a full week and then politely asking them what's going on.

Honestly, theres other places that want my business out there, I dont have to deal with this shit.

Topic: BITSTAMP deposit problem (Read 1382 times)