Topic: * * * Bitstamp is a fraud company...beware!! * * * (Read 9343 times)

I feel sorry about the whole mess happened to you i suggest you to read more about wallet stealers on Google you will get all your answers or refer to my post https://bitcointalksearch.org/topic/m.5471503 !! 

Thats indeed an eye opener...Had been using mtgox, but was looking to open an account wid bitstamp after the withdrawals freeze @ Mt gox...however, i mus say the 2 FA should have saved the day and the speed of the incident is surprising

so did you get your money back?

Hello,
I hope Bitstamp.net is not a fraud and only ridiculous unprofessional and run by a bunch of pubescent teenagers!
I´m a Newbie but I thought I should share my recent experience with this “company”.

Before I start sharing my experience, some words about myself:
I make my living on investment and trading (mostly on Forex and stock market) since many years, and in general when I trade I do handle amounts with 5 digit sizes upwards. I bought my first Bitcoins (Ha –I was really lucky, yes in deed) a few years ago and am a fan of it since then – despite I never really traded them like I trade stocks or currencies.

OK – now, a few months ago, I opened up an account at Bitstamp as Mt.Gox is way too slow in handling cash payments and the German Bitcoin.de has much too little volume for my taste. I got a verified account  (whatever this means with Bitstamp), after providing them with a set of documents about myself.

After some time I gave it a test, sent some of my BTC to their account and sold it (amount approx 20.000 USD or so). Sent the cash I got to my bank account. Well – it worked!

So after some time I decided to buy a bit more Bitcoins – and sent 60.000 USD (from the same bank I had transferred the 20k USD before) to Bitstamp´s bank, in order to fund my account there.
And then – a hopefully just funky story started!

Bitstamp contacted me that they have a problem with my money, they had to freeze it because my amount is so big and they first must start their KYC (know your customer) procedure.
I fully understand AML and KYC procedures, its getting really a complicated thing and I have to deal with it all the time I open up a new account. But its never a real problem. I am fully aware of the requirements and capable to proof everything is legal etc.

Not so, however, with Bitstamp.

They insist to know all(!!) my bank accounts  - and believe me, as a professional trader I have quite a few. They want to see any(!!!) financial documentation etc etc. And keep in mind that I sent my 60.000 USD AFTER Bitstamp confirmed me, that my account is fully verified already.

I refused to send them all this far-going information, but sent them and explanation and 2 letters from that bank where I sent my money from (I work with that bank since 15 years which the bank confirmed as well, its one of the leading and most reputable banks in Europe). However this confirmation was from last year – and these teenager @ Bitstamp replied that they cannot un-freeze my money yet because they need a brand-new "Certificate of Good Standing" form myself (I´m a private person!), they need also this and that etc.

I recalled the payment (which costs me a few hundred USD in fees) – but the Slovenian bank refuses to send me back my money because Bitstamp has blocked it. My money is not visiable/credited to my account either.

So – be aware! Maybe, with some luck, Bitstamp is really not a fraud and just unprofessional, so I will see my money some day. But maybe not?
I´ll wait a few more days, then I´ll likley have to give it to my lawyer.

Dear Mr. Mahesh,

Thank you for sharing this on forum and also we have a Bitcoin event in couple of weeks ahead, so can you please share this experience with the audience?

Please email @ [email protected] to confirm.

Look forward to hear from you.

Thanks,
Avinash

okay I didn't know this till yesterday that there is an authenticator app for windows phone as well called "Authenticator" by Microsoft. So I am using 2 factor authentication now. I got used to it in a day. I use a clean laptop to access financial stuff. So probably it's not for me. But there's nothing like being too careful. So 2 factor authentication is a very good thing. What happened to mahesh should not happen to anyone else.

As we can clearly see there are Different IP in every Transaction, Every Login so its of some hacker who is using automated IP changer software so noone could track him. About Capital and gain may be you know about UK law untill CASH withwral Bitstamp is not required to pay there taxes for 1M$ which they earn in BTC
About Bitstamp could do it is completly wrong because they are reputed company in the Bitcoin Market.
Your 2FA not was completly Activated with your 6 digit or its the problem with somemalware which already affected before activating your 2FA.

To be extra safe, only access financial data from a non Windows system. It's too easy for a Windows system to be infected with malware (includes keyloggers) and custom malware is almost untraceable, you can read about how pc's are affected on hackforums.net with RATs.

That's not to say that bitstamp (or a rogue employee) may not be at fault.

OP give details of your 2FA. Did you really have 2FA on??

Bitstamp uses Google Authenticator for 2F via SMS. That means you need to register your cell phone. When you try to login, you will receive a 6 digit code on your phone. Without entering this code, you cannot login.

While I can understand you are upset, there is no point in blaming Bitstamp. It's clear your email was compromised, and you did not have 2F enabled.

Bitstamp has a very good reputation, and you sound more and more unreasonable when you blame Bitstamp.

OP :
You can see recent login activity of your outlook account on : https://account.live.com/Activity

To check for deleted email, outlook provides an option to recover deleted mails.
Go to your deleted mail folder and scroll down, you should see an option to recover mail.

If you have 2FA, it's very tough to hack your account. Did you set 2FA confirmation receive as email ? In that case, maybe your mail account was also compromised and so 2FA was useless.

As other have said, your system might be infected with BitCoin malware/trojan horse. That is the only way a hacker already had password to both of your accounts.

Also remember that if you have some branded antivirus doesn't mean you are fully secured. Nothing can completely protect your system.
Try scanning your system with MalwareBytes AntiMalware, HitManPro and Kaspersky. Check all the addons you have installed in your browser.

I don't think BitStamp will cheat you for $1500.

I find this weird and hard to believe. 

I have bought plenty of bitcoin with bitstamp and never a problem.

IMO they are one of the best.

will be watching this tread.

If you had 2FA enabled, then i would say it is either

1) One of those bitcoin firefox addons that you installed are rogue and logging your key strokes.
2) You laptop is affected with bitcoin related malware (don't tell that you have symantec running. They are worthless. I left symantec antivirus longback).

mahesh did you scan your laptop as was earlier suggested by escrow.ms?

The ip addresses are of TOR exit nodes.
209.222.8.196
96.47.226.22
173.254.216.67

While this address is from Turkey, Istanbul.
176.240.210.83  (used to put buy order)
which may be used to track hacker if its not a proxy address.

https://bitcointalksearch.org/user/nejc-kodric-bitstampnet-38966

aakashkumar: Do you by any chance work for bitstamp? How can a company as you claim earning over $1M be registered as a LLC (limited liability company) in UK? When I transferred funds to them, I deposited funds to a bank account in Slovenia although the "registered address" of bitstamp is in UK! They don't have a contact number (board line) and employees don't have employee ID's.

They are incorporated as an LLC in UK with a capital of 1000 pounds and do earn commission worth $1M upwards??

Feel free to verify facts:

http://www.companiesintheuk.co.uk/ltd/bitstamp

~MK

@kmahesh ,Don't blame Bitstamp.  so  some bloody hacker  did this to you .

you have one think to do . Format your PC .


Trace down the hacker ,  http://www.bleepingcomputer.com/tutorials/tracing-a-hacker/
 http://www.webtorials.com/content/2012/07/tracking-hackers-down---then-striking-back.html

aakashkumar:

https://i.imgur.com/pBtn0mi.jpg

As you can see from the link: My usual IP is 122.*.*.* On 27th Dec minutes after I got an email saying my deposit was confirmed i.e. at 17:26:07 (GMT) somebody logged in to my account, placed a limit buy order, then opened a withdrawal request AND THEN changed password! And then placed an order for 0.025 BTC with whatever little money was remaining and requested transfer again. I was unable to login to my account and requested a password reset on 30th Dec.

Hi Post Screen shot  or a video  . text is not enough .
 it looks Incense ,
Bitstamp 30 days Trade Volume is 868978 BTC  == about 643,043,720.00 $
they earning about 1,286,087.44 $ From Fees .  


may be a FUD virus .