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Topic: * * * Bitstamp is a fraud company...beware!! * * * - page 2. (Read 9343 times)

newbie
Activity: 11
Merit: 0
undeadbitcoiner: Let me clarify..

1. I had 2FA enabled on my bitstamp account
2. I did not receive any trade confirmation email...the thief was an insider (bitstamp)...look at my original post, the thief logged in...placed a limit order AND THEN changed password

nefron: My guess is as good as yours...the thief perhaps knew there was money deposited in my account & quickly decamped with bitcoins.

Yes Microsoft does provide IP's and I have asked for details including mails received/ deleted.

Quote
2013-12-27 17:26:07 96.47.226.22 Logged in
2013-12-27 10:32:48 122.172.192.2 Logged in
Quote
If seed in server database got compromised, then every ones account in Bitstamp is also compromised, not only his account & so far no one complained except him.

That is what the proof of his account was either not secured (2FA Enabled but not was Activated) and his Email also was either in control of others or 2FA was not enabled.
We doing trade of just 100$ we use to activate 2FA and till now everything is well and every time we are been notified how could he invest 1500$ and just leave it its just like you have a Diamond Necklace you keep in your room, you are staying in your leaving room so windows of your room are open so anyone could hookup and take it out so latter in night you cant say that I was in my house but still my Necklace lost.
When you have 1500$ worth necklace in you room do you leave you window open? of course not. In such case you would be blamed not that thief.
hero member
Activity: 812
Merit: 502
Until OP provides proof he had 2F auth enabled, it is to be assumed he hadn't.
sr. member
Activity: 896
Merit: 272
Undeadbitcoiner Will not DIE until 1BTC=50K
Quote
2013-12-27 17:26:07 96.47.226.22 Logged in
2013-12-27 10:32:48 122.172.192.2 Logged in
Quote
If seed in server database got compromised, then every ones account in Bitstamp is also compromised, not only his account & so far no one complained except him.

That is what the proof of his account was either not secured (2FA Enabled but not was Activated) and his Email also was either in control of others or 2FA was not enabled.
We doing trade of just 100$ we use to activate 2FA and till now everything is well and every time we are been notified how could he invest 1500$ and just leave it its just like you have a Diamond Necklace you keep in your room, you are staying in your leaving room so windows of your room are open so anyone could hookup and take it out so latter in night you cant say that I was in my house but still my Necklace lost.
When you have 1500$ worth necklace in you room do you leave you window open? of course not. In such case you would be blamed not that thief.
newbie
Activity: 58
Merit: 0
my guess is your email id has been compromised, as soon as you received the mail(to which he had access to) stating the funds are transferred, he logged in  made a buy and ran away.

am not sure whether microsoft provides list ip addresses from which user login took place like in gmail, if there is such option check those logs too, you might find a clue.
legendary
Activity: 1855
Merit: 1016
With 2FA enabled its impossible to hack your account unless, some one also gains access to your mobile also.
Its really confusing.

What if 2FA was enabled on a infected pc that was recording all keystrokes or grabbing forms.
XD

As americandesi said 2FA is useless if seed is already compromised by some hacker.
I think you cant use same 2FA generated code many time. Its not password, its OTP. I think it expires after 5-10 mints, not sure.

Besides his logs says the log in happened in a 7 hours gap.
Quote
2013-12-27 17:26:07 96.47.226.22 Logged in
2013-12-27 10:32:48 122.172.192.2 Logged in

If seed in server database got compromised, then every ones account in Bitstamp is also compromised, not only his account & so far no one complained except him.
newbie
Activity: 11
Merit: 0
I'm 100% sure my laptop is not infected.

However there is just one possibility; I installed 2 bitcoin price tracker add-ons in Firefox...could this be logging key strokes?  Huh

http://i44.tinypic.com/23kvgbc.jpg

-Mahesh
legendary
Activity: 1274
Merit: 1004
With 2FA enabled its impossible to hack your account unless, some one also gains access to your mobile also.
Its really confusing.

What if 2FA was enabled on a infected pc that was recording all keystrokes or grabbing forms.
XD

As americandesi said 2FA is useless if seed is already compromised by some hacker.
newbie
Activity: 11
Merit: 0
Just to be on the safer side I have raised a support request to Microsoft to provide me all IP addresses of successful logins from my email ID and all emails received/ sent/ deleted during the period 24 - 30 Dec '13.

I can confirm I haven't received an email for temporary password on bitstamp or the transaction verification email etc.

Something is very very strange.
hero member
Activity: 518
Merit: 500
BTC < > INR & USD
With 2FA enabled its impossible to hack your account unless, some one also gains access to your mobile also.
Its really confusing.

It is not impossible. It is still possible. What if the 2FA Seed file itself is compromised on the server database. Then the attacker can generate the OTP code. (Remember the famous RSA Secure ID hack from 2011.?)

Another possibility is, when you login with 2FA from your computer, then usually your browser cookie will be cached and if your computer has been infected with all the new bitcoin related malwares surfing up, then it is possible that the user's computer was a zombie in the hands of the hackers.
legendary
Activity: 1855
Merit: 1016
With 2FA enabled its impossible to hack your account unless, some one also gains access to your mobile also.
Its really confusing.
hero member
Activity: 546
Merit: 501
Cypherpunk and full-time CryptoAnarchist
That's the first time I've ever heard a bad experience with Bitstamp.

If I were to buy a Bitcoin now, they are the ones I'll wire the money onto as first priority.

Gotta be more careful maybe.

I think we should maintain a thread here for buying/selling bitcoin - the old fashioned way. Everyone put's their buy sell orders and OP updates it on the first post.



I had one running a  few months  back let me  bring it back  alive.

Edit : use this

https://bitcointalksearch.org/topic/purchase-sale-thread-for-bitcoin-bid-0000ask-0130-inr-194102
full member
Activity: 210
Merit: 100
Crypto News & Tutorials - Coinramble.com
That's the first time I've ever heard a bad experience with Bitstamp.

If I were to buy a Bitcoin now, they are the ones I'll wire the money onto as first priority.

Gotta be more careful maybe.

I think we should maintain a thread here for buying/selling bitcoin - the old fashioned way. Everyone put's their buy sell orders and OP updates it on the first post.

legendary
Activity: 1274
Merit: 1004
Bitstamp is blaming it on malware...I'm using my office laptop which has no dodgy software on it and has Symantec running.

Clearly...bitstamp is to blame for my loss.

Symantec is worst anti-virus dude and no anti-virus can keep your pc safe.
Also are you sure that no one else except you accessed that laptop or your email id?  Possibly someone that knows you personally did this.
I will advice you to install malware bytes anti malware and scan your pc.  If you have downloaded anything recently scan it on virustotal.com  and btw do you have Java enabled in your pc? 

newbie
Activity: 54
Merit: 0
Amitabh: My bitstamp account was compromised. With a few minutes of me receiving an email from them saying they had deposited the funds in my account, bitcoins were purchased & withdrawn. I did not receive any email in my account. Yes I had enabled 2 factor authentication!!

Bitstamp is blaming it on malware...I'm using my office laptop which has no dodgy software on it and has Symantec running.

Clearly...bitstamp is to blame for my loss.

I don't think you had enabled 2-factor authentication. Did you register your phone, and do you get a 6-digit code on it that you need to enter when logging on?
sr. member
Activity: 896
Merit: 272
Undeadbitcoiner Will not DIE until 1BTC=50K
Sorry to hear about your loss
But Did you activate your 2 Factor?
when you invest that money you must have activate your 2 Factor in Bitstam account and even in you Email.

I actually have some Damn Question
How you Deposit money in your Bitstamp Account from India its hard to transmit money (As i know and as i heard some news)
Quite Interesting point is for every small transaction bitstamp send SMS and even Email to verify transaction so how your account activated and how your transaction took place?

Someone on reddit had also confirmed making a deposit into Bitstamp from India.
May be bitstamp have different activating option for different country.
Amitabh: My bitstamp account was compromised. With a few minutes of me receiving an email from them saying they had deposited the funds in my account, bitcoins were purchased & withdrawn. I did not receive any email in my account. Yes I had enabled 2 factor authentication!!

Bitstamp is blaming it on malware...I'm using my office laptop which has no dodgy software on it and has Symantec running.

Clearly...bitstamp is to blame for my loss.
2FA was activated but you didnt get any information? How is it possible?
If you really activated your 2FA still your account was compromised then its a big issuee.
newbie
Activity: 11
Merit: 0
Amitabh: My bitstamp account was compromised. With a few minutes of me receiving an email from them saying they had deposited the funds in my account, bitcoins were purchased & withdrawn. I did not receive any email in my account. Yes I had enabled 2 factor authentication!!

Bitstamp is blaming it on malware...I'm using my office laptop which has no dodgy software on it and has Symantec running.

Clearly...bitstamp is to blame for my loss.
legendary
Activity: 1890
Merit: 1000
Landscaping Bitcoin for India!
Sorry to hear about your loss
But Did you activate your 2 Factor?
when you invest that money you must have activate your 2 Factor in Bitstam account and even in you Email.

I actually have some Damn Question
How you Deposit money in your Bitstamp Account from India its hard to transmit money (As i know and as i heard some news)
Quite Interesting point is for every small transaction bitstamp send SMS and even Email to verify transaction so how your account activated and how your transaction took place?

Someone on reddit had also confirmed making a deposit into Bitstamp from India.
sr. member
Activity: 896
Merit: 272
Undeadbitcoiner Will not DIE until 1BTC=50K
Sorry to hear about your loss
But Did you activate your 2 Factor?
when you invest that money you must have activate your 2 Factor in Bitstam account and even in you Email.

I actually have some Damn Question
How you Deposit money in your Bitstamp Account from India its hard to transmit money (As i know and as i heard some news)
Quite Interesting point is for every small transaction bitstamp send SMS and even Email to verify transaction so how your account activated and how your transaction took place?
legendary
Activity: 1001
Merit: 1005
Sorry for your loss.. But we'd like to know more about what happened to help others in future.

Was your bitstamp account compromised? or was your email account compromised.

Please share more details.
sr. member
Activity: 364
Merit: 252
Sorry to hear about the situation bro .......... will keep in mind about what you said. I was considering the same about transferring some funds.

Maybe this is the wrong time to ask you, but what did you tell the HDFC bank officials when sending the money ? I mean the purpose ... just curious if they didn't frown when you wrote the purpose of transmitting the money .. cause I was thinking the same with another bank.

Anyways what happened was bad ..... try forgetting about it and concentrate on trading ... maybe you will make up for the loss ... whats gone is gone , especially true in the crypto world.

Good luck and cheer up.
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