Hello Mate,
I feel for you. Hacking user accounts are rampant in bitcoin exchanges.
I don't think you had enabled 2-Factor authentication on your bitstamp account.
If you had, then this would not have been possible. Make sure you enable 2 factor auth on everything these days.
And if you done so, then there could have been only 2 people who could have accessed your account. Either yourself or someone from bitstamp.
I use them on almost everything and if a website doesnot offer that kind of security, then i think twice before signing up.
Just my 2 satoshis.
Thanks
Topic: * * * Bitstamp is a fraud company...beware!! * * * - page 3. (Read 9343 times)
Welcome to quicksand called Bitcoin world!
Folks,
I just thought I'd share my experience so others don't make the same mistake.
I transferred $1500 from my HDFC bank to Bitstamp (www.bitstamp.net)
I received an email from them saying my funds were deposited. Within an hour of that, someone logged into my account, bought bitcoins, transferred them to their wallet AND THEN changed the password.
Clearly this wasn't an insider and NOT malware as I have no dodgy apps on my office laptop and also have Symantec Antivirus running.
See log (please read bottom-up):
2013-12-28 12:29:01 173.254.216.67 Logged in
2013-12-27 17:34:47 209.222.8.196 Opened bitcoin withdrawal request for 0.025 BTC to 14hF8K4h7u4MAZsEJs5aRjXGVti6YBLTEn
2013-12-27 17:33:55 209.222.8.196 Opened limit buy order (amount: 0.025 BTC, price: $718.00)
2013-12-27 17:31:47 96.47.226.22 Changed user password
2013-12-27 17:29:27 96.47.226.22 Opened bitcoin withdrawal request for 2 BTC to 14hF8K4h7u4MAZsEJs5aRjXGVti6YBLTEn
2013-12-27 17:28:20 176.240.210.83 Opened limit buy order (amount: 2 BTC, price: $724.18)
2013-12-27 17:26:07 96.47.226.22 Logged in
2013-12-27 10:32:48 122.172.192.2 Logged in
2013-12-27 04:26:28 122.167.73.30 Logged in
2013-12-26 12:16:25 122.178.240.51 Logged in
2013-12-26 03:14:24 122.178.198.77 Logged in
As you can see all 122.*.*.* are timestamps where I logged-in. Suddenly on 27th Dec, someone logs in from a diff IP, TRANSACTS in my account (buys/ transfers to wallet) AND THEN LATER changes password.
Here is where the fun begins. There is no support number provided on www.bitstamp.net So I logged a support ticket and then someone replies to my email with a phone number. I call that UK number & after a few attempts...somebody answers the phone & I speak to somebody called Marko Rogan who does not have an employee ID! Guess why?? They are are limited liability company (LLC) incorporated in UK with a capital of just 1000 pounds! The "director" is a 24 year old Slovenian who does not have a contact number that he can be reached on!
http://www.companiesintheuk.co.uk/ltd/bitstamp
Marko tells me that a password reset can be done & the temporary password will be mailed to the registered mail ID i.e. my email ID has been compromised. So I then raise a support request with Microsoft on www.outlook.com the mail ID that was "compromised" asking for details of all mails received/sent/deleted on 27th dec.
I have reported the crime to the UK police http://www.actionfraud.police.uk/ The crime reference number CRN is NFRC131200484131. I will also be reporting this to the cyber crime police in Bangalore.
Request you to please promote this post & ensure others don't fall prey. Also gather momentum to get the UK police to investigate this case and punish the guilty.
Please DO NOT send funds or transact on www.bitstamp.net
-Mahesh
I just thought I'd share my experience so others don't make the same mistake.
I transferred $1500 from my HDFC bank to Bitstamp (www.bitstamp.net)
I received an email from them saying my funds were deposited. Within an hour of that, someone logged into my account, bought bitcoins, transferred them to their wallet AND THEN changed the password.
Clearly this wasn't an insider and NOT malware as I have no dodgy apps on my office laptop and also have Symantec Antivirus running.
See log (please read bottom-up):
2013-12-28 12:29:01 173.254.216.67 Logged in
2013-12-27 17:34:47 209.222.8.196 Opened bitcoin withdrawal request for 0.025 BTC to 14hF8K4h7u4MAZsEJs5aRjXGVti6YBLTEn
2013-12-27 17:33:55 209.222.8.196 Opened limit buy order (amount: 0.025 BTC, price: $718.00)
2013-12-27 17:31:47 96.47.226.22 Changed user password
2013-12-27 17:29:27 96.47.226.22 Opened bitcoin withdrawal request for 2 BTC to 14hF8K4h7u4MAZsEJs5aRjXGVti6YBLTEn
2013-12-27 17:28:20 176.240.210.83 Opened limit buy order (amount: 2 BTC, price: $724.18)
2013-12-27 17:26:07 96.47.226.22 Logged in
2013-12-27 10:32:48 122.172.192.2 Logged in
2013-12-27 04:26:28 122.167.73.30 Logged in
2013-12-26 12:16:25 122.178.240.51 Logged in
2013-12-26 03:14:24 122.178.198.77 Logged in
As you can see all 122.*.*.* are timestamps where I logged-in. Suddenly on 27th Dec, someone logs in from a diff IP, TRANSACTS in my account (buys/ transfers to wallet) AND THEN LATER changes password.
Here is where the fun begins. There is no support number provided on www.bitstamp.net So I logged a support ticket and then someone replies to my email with a phone number. I call that UK number & after a few attempts...somebody answers the phone & I speak to somebody called Marko Rogan who does not have an employee ID! Guess why?? They are are limited liability company (LLC) incorporated in UK with a capital of just 1000 pounds! The "director" is a 24 year old Slovenian who does not have a contact number that he can be reached on!
http://www.companiesintheuk.co.uk/ltd/bitstamp
Marko tells me that a password reset can be done & the temporary password will be mailed to the registered mail ID i.e. my email ID has been compromised. So I then raise a support request with Microsoft on www.outlook.com the mail ID that was "compromised" asking for details of all mails received/sent/deleted on 27th dec.
I have reported the crime to the UK police http://www.actionfraud.police.uk/ The crime reference number CRN is NFRC131200484131. I will also be reporting this to the cyber crime police in Bangalore.
Request you to please promote this post & ensure others don't fall prey. Also gather momentum to get the UK police to investigate this case and punish the guilty.
Please DO NOT send funds or transact on www.bitstamp.net
-Mahesh
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